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Residence Inn by Marriott Norfolk Airport

3.0 star property

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Norfolk Airport

Lobby
BBQ/picnic area
Fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Pet friendly
  • Housekeeping

Explore the area

Map
1590 N Military Hwy, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    ‪4 min drive‬
  • Norfolk Botanical Garden
    ‪4 min drive‬
  • Virginia Zoo
    ‪8 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 460 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, soundproofing

Studio, 1 Queen Bed with Sofa bed

  • 463 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Bedrooms

  • 818 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 463 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom (Hearing Accessible)

  • 463 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • 538 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 463 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Norfolk Airport

3-star Norfolk hotel close to Norfolk Botanical Garden
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Residence Inn by Marriott Norfolk Airport offers 130 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Norfolk Airport features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). Event facilities measuring 1550 square feet (144 square meters) include conference space. This business-friendly hotel also offers a library, barbecue grills, and a picnic area. Onsite self parking is complimentary. A total renovation of this property was completed in July 2022.

Residence Inn by Marriott Norfolk Airport is a smoke-free property.

Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Children's games
  • Dining table
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 1,550 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - July 2022
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
6 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Norfolk Airport
Marriott Residence Inn Norfolk Airport
Residence Inn Marriott Hotel Norfolk Airport
Residence Inn Marriott Norfolk Airport
Residence Inn Norfolk Airport
Residence Inn Marriott Norfolk Airport Hotel
By Marriott Norfolk Norfolk
Residence Inn by Marriott Norfolk Airport Hotel
Residence Inn by Marriott Norfolk Airport Norfolk
Residence Inn by Marriott Norfolk Airport Hotel Norfolk

Residence Inn by Marriott Norfolk Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

CHARLES, CHARLESTON

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robin, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alitha (spelling?) from housekeeping on third floor made a special effort to quickly provide coffee and extra towels requested. I very much appreciate her excellent customer service. You are lucky to have her. Every employee encountered offered a smile and greeting.
Stayed 2 nights in Jan 2025

8/10 Good

Paola

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was very nice however we did see a couple bugs throughout our stay but it could have been due to the weather. However, the staff was extremely nice and our stay was very pleasant!
Stayed 3 nights in Jan 2025

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It could be little better on the customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great! Very friendly. The room is perfect, clean, and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Ideal Home Away from Home!

Selecting this location for an overnight stay was the best decision I could have ever done! It is conveniently located off the main highway. The hotel staff were very friendly and helpful. My room was located on an upper floor and away from the elevators, as requested. The room was a suite. The first room was a combination of sofa with television, dining area for 2, and kitchen with a full size refrigerator, 2 burner stovetop, and dishwasher. Dinnerware and cookware to boot! The bedroom had a very comfortable queen size bed, television that sat on a chest of drawers and plenty of closet space. The bathroom was perfect. I thoroughly enjoyed my shower time.
Stayed 1 night in Jan 2025

8/10 Good

Joaquin

Stayed 2 nights in Jan 2025

8/10 Good

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Traveled with family
Liked: Staff & service, property conditions & facilities
Great placed to stay in Norfolk. I will stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Naomi

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
I had to make a last-minute reservation due to a family medical emergency. I was not able to arrive until 1:30 in the morning. When I arrived to check in the clerk on duty was first put out that I arrived and second, she cancelled my reservation since I had not arrived yet. I was floored because this has never happened before at multiple different hotels that I have stayed at. I reserved a room and expected one when I arrived. What a horrible policy and even worse the attitude from the clerk that I would arrive so late. Never staying there again.
Stayed 1 night in Dec 2024

2/10 Terrible

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Exceptional staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2024

2/10 Terrible

sara

We did not stay there. They called and canceled due to electrical issues.
Stayed 5 nights in Dec 2024

8/10 Good

Jameika

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were great, property was good. The water pressure in the shower and sinks could have been better. Other than that we had a good stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

deborah

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Preview of a Hotel Stay Despite a friendly front desk, my stay was marred by the discovery of mold on the ceiling and in the bathroom vent, posing a potential health hazard. Attempts to contact the front desk through the hotel phone were unsuccessful, and while staff provided extra towels and blankets, the noise from running and door slamming persisted throughout the night. The breakfast buffet was underwhelming, with limited options. Though I requested a transfer, no similar rooms were available. The presence of mold, a serious health concern, significantly impacted my stay.
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
We stayed 10 nights over Christmas 2024. Included breakfast was excellent seven of those days; just a cold breakfast Christmas Eve and Christmas Day. Day after Christmas breakfast was still back to where was prior to Christmas Eve. Great location for us and spacious rooms. Faculties are very nice. Housekeeping was poor.
Stayed 10 nights in Dec 2024

6/10 Okay

Donald

Stayed 6 nights in Nov 2024

10/10 Excellent

Darrin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Very helpful, professional and friendly. Hotel was clean, room was as described and breakfast had multiple options and those items that were supposed to be hot, were…
Stayed 2 nights in Dec 2024

10/10 Excellent

kim, mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and service. Great amenities, in a good location for food and grocery shopping.
Stayed 28 nights in Nov 2024