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Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Property amenity
Meeting facility
Restaurant
Marina
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service
$159
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
235 E Main St, Norfolk, VA, 23510
  • Waterside District
    ‪2 min walk‬
  • Norfolk Scope
    ‪12 min walk‬
  • Chrysler Hall
    ‪12 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(37 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, River View

View from room

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(17 reviews)
  • 250 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, River View

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, River View

9.6 out of 10
Exceptional
(13 reviews)
  • 250 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Sheraton Norfolk Waterside Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 1,008 reviews
Sheraton Norfolk Waterside Hotel

About this property

Norfolk Waterside Marriott

3.5-star Norfolk hotel, connected to a shopping center in Downtown Norfolk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Norfolk Waterside Marriott features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 41 meeting rooms. Event facilities measuring 60000 square feet (5574 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and a garden. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.

Norfolk Waterside Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 22 per night)
  • Secured, covered valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 41 meeting rooms
  • Conference center (60,000 square feet of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered valet parking fee: USD 33 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1026 reviews
Rating 8 - Good. 208 out of 1026 reviews
Rating 6 - Okay. 118 out of 1026 reviews
Rating 4 - Poor. 39 out of 1026 reviews
Rating 2 - Terrible. 39 out of 1026 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025

10/10 Excellent

Susan, Coconut Creek

Stayed 4 nights in May 2025

10/10 Excellent

Penny

Traveled with group
Stayed 1 night in May 2025

10/10 Excellent

Dustin

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, property conditions & facilities
I liked everything. Fantastic place and personnel are very kind and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Dolores

Stayed 1 night in May 2025

6/10 Okay

Steven

Stayed 1 night in May 2025

10/10 Excellent

Taiwan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I cant wait to stay here again!!! Overall the room was very nice!!!
Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Expected
Stayed 5 nights in May 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall good as usual. One surprise charge on my credit card that they could not explain and assured me it would be taken off.
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tatyana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed here for one night to celebrate our one year wedding anniversary!! It was perfect - very clean, great service and they upgraded our room when we told them it was for our one year wedding anniversary. Fantastic location we really couldn’t have asked for a better experience. The only downside that we had was the breakfast didn’t stay open until 10 like it was supposed to. They stopped serving folks 30 minutes before and the buffet style breakfast in the lounge had no hot food left (they were picking up all the containers and there was cereal/granola bars left - not even hot coffee was out 30 minutes before close!). We ended up going to the breakfast spot across the street and that was delicious though. Overall 5/5 stars because of the treatment we got from the front desk/cleanliness of everything/location.
Stayed 1 night in May 2025

10/10 Excellent

Leah

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was top notch.
Stayed 3 nights in May 2025

10/10 Excellent

jill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly Recommend!!
Stayed 1 night in May 2025

10/10 Excellent

jill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location ! Overall great experience
Stayed 2 nights in May 2025

8/10 Good

Deleisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Amber

Liked: Cleanliness, amenities
The staff was nice. I was not happy, however, with the reservation/check in process. I was provided an email to select a check in time. I was arriving on a cruise ship around 9am. The email from the hotel gave me an option to select a check in time of 10 am. I selected that so I did not have to lug my belongings around and find something to do until check in. When I arrived I was told I can't check on until after noon at the earliest! Why offer that time and allow me to select it if we can't do that! I had to wait around for hours! They did offer to keep my luggage behind the counter, but I was tired and had to wait around for hours before I could check in!
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff

The room was amazing and was clean. the only issue we had was the attitude from staff. We were forced to pay for the room twice upon check in and then was told that she made a mistake and that they would refund the money as soon as possible. No apology, nothing was done to compensate the mistake besides access to a room that had water and snacks. Other than that the stay was great and we had a good time.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 3 nights in Apr 2025

6/10 Okay

Tilyn L

Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff clean rooms great location
Stayed 1 night in May 2025

10/10 Excellent

Aisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Caroline was super nice and funny! I enjoyed my stay and my return stay after my cruise. Will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Mouzer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice lil getaway

It was nice and quite. Amazing shower and a beautiful view.
Stayed 3 nights in Mar 2025