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Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Front of property
Property amenity
Indoor pool
Meeting facility
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
235 E Main St, Norfolk, VA, 23510
  • Waterside District
    ‪2 min walk‬
  • Norfolk Scope
    ‪12 min walk‬
  • Chrysler Hall
    ‪12 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

  • City view
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

View from room

Room, 1 King Bed (Hearing Accessible)

  • City view
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 2 Queen Beds

  • City view
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed

  • City view
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, River View

View from room

Room, 2 Queen Beds, River View

  • River view
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, River View

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, River View

  • River view
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • City view
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Sheraton Norfolk Waterside Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1001)
$204 nightly
The price is $204 total
includes taxes & fees
Sheraton Norfolk Waterside Hotel

About this property

Norfolk Waterside Marriott

3.5-star Norfolk hotel, connected to a shopping center in Downtown Norfolk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Norfolk Waterside Marriott features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 41 meeting rooms. Event facilities measuring 60000 square feet (5574 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and a garden. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.

Norfolk Waterside Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 22 per night)
  • Secured, covered valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 41 meeting rooms
  • Conference center (60,000 square feet of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered valet parking fee: USD 33 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice and staff are great. The elevator finishes could be updated.
Stayed 1 night in Feb 2025

6/10 Okay

Sherry

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Not my best hotel stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property overall. Room was very clean and laid out well. The only complaint I have is when parking in the parking garage that is attached to the hotel, the entrance is hard to find. Btw, it is on the up ramp heading to second level. According to hotel staff, the garage does not allow signage in the elevators and all that they have is a pretty small and hardly noticeable sign above door entrance. When you do find that entrance, it takes you onto the second floor of hotel. Ride escalator to first floor and go to the right for check in. Other than this minor issue I give the hotel 5 stars! (We didn’t use shower so I can’t comment on that but the water in the sink got very hot so I can only assume the shower water is hot).
Stayed 1 night in Feb 2025

10/10 Excellent

Beachside Services

Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2025

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kay

Stayed 1 night in Feb 2025

8/10 Good

Ebony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this property was nice. It was very convenient and there was a lot to do in the area. My only issue was that the morning of checkout. I had three knocks from housekeeping trying to get into my room early to clean it. Check out is not until 11 AM I received a knock around 8 AM 9 AM and 10 AM. This was a huge inconvenience as if I wanted to sleep in I could not with the constant knocking for that reason I probably would not stay this hotel again. I did alert the front desk and they said that housekeeping is not supposed to do that so hopefully they don’t do it anymore.
Stayed 2 nights in Feb 2025

10/10 Excellent

Candia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful getaway

Weekend family trip and were uncertain where to stay. This place was everything it said it was. Everything was wonderful, clean, everyone was friendly and kind! What a great place to be and a great team of employees!
Stayed 1 night in Feb 2025

10/10 Excellent

Miracle

Stayed 4 nights in Feb 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and would have rated it excellent but I need a cup of water around 10-11 pm. I went to the front desk to ask for a cup of water and was told that I had to purchase a bottle for $3. Thinking there should be another option to obtain an 8 oz cup of water. Also it would be great to have a microwave in the room or at least one on each floor instead of having to go downstairs to the lobby.
Stayed 1 night in Feb 2025

10/10 Excellent

Marthe

Liked: Cleanliness, staff & service, property conditions & facilities
Hello, I would like to say thank you for your good job, everything is so clean, the front desk good , but my room is the 1124, I had to terrible nights , the pillows give me headaches, and the mattress kill me I already have a back problem , the mattress is not orthopedic At all, I had to take Tylenol PM to sleep a little bit . And also they charge to much for just a breakfast 24$ . The AC work loud to much, the rom 1126 make a lot off noise it’s a bad experience for me for the first time with Marriott, I would suggest you to working on it. Thank you for your understanding. Martha .
Stayed 2 nights in Feb 2025

6/10 Okay

Craig

Business traveler
Liked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Mos

Traveled with family
Disliked: Staff & service, property conditions & facilities

Meh

Went for the weekend with family, I reserved a room for 3, but they were out of a rolled-in bed since there was a convention at the hotel, was finally moved to another room with a sofa that could open. Two of the elevators did not work properly. We had to wait 8-12 minutes to catch the elevators. There are not enough seats in the lobby, which was super cold and not inviting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elijah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, helpful. Loved the lobby! Would come back.
Stayed 3 nights in Dec 2024

6/10 Okay

jason

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Teri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that you could not get coffee or tea after 3pm. The Starbucks cafe was closed and there was no microwave in the rooms.
Stayed 1 night in Feb 2025

2/10 Terrible

Kellie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During a dance competition weekend, Marriot had booked at least 4-5 other events without having the staff or the resources to accommodate such. We had a room with a pull-out sofa which they did not have the right size sheets with holes, no blanket for the bed and no extra pillows to accommodate the sofa. The deadbolt kept getting stuck on the door and to make matters worse the view room was across from PBR bar which had LOUD noise until 2:30am.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jamie

Traveled with family
Disliked: Staff & service, property conditions & facilities
I stayed at the Marriott in Norfolk from Jan 31-Feb 2. It was a horrible experience from the very beginning.
Stayed 2 nights in Jan 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Disliked: Staff & service, room comfort
We reserved a room with two queens but were put in a room with a fold out. Had to ask several times before being given sheets but no comforter. Ended up having to door dash a blanket for my daughter.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Disliked: Staff & service
Stayed 2 nights in Jan 2025