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Holiday Inn Express Hotel & Suites Suffolk by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Suffolk by IHG

Free buffet breakfast
Exterior
1 bedroom, desk, iron/ironing board, cribs/infant beds
Seasonal outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1018 Centerbrooke Ln, Suffolk, VA, 23434
  • Sentara Obici Hospital
    ‪6 min walk‬
  • Obici Hospital
    ‪6 min walk‬
  • Suffolk Visitor Center
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, cribs/infant beds

Suite, 1 Bedroom

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • 240 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 240 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Hampton Inn Suffolk

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (618)
$165 nightly
The price is $165 total
includes taxes & fees
Hampton Inn Suffolk

About this property

Holiday Inn Express Hotel & Suites Suffolk by IHG

Suffolk hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Suffolk by IHG offers 96 accommodations with coffee/tea makers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided.

This Suffolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Hotel & Suites Suffolk by IHG features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 500 square feet (45 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 500 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Suffolk
Holiday Inn Express Suffolk
Holiday Inn Express Hotel And Suites Suffolk
Holiday Inn Suffolk
Holiday Inn Suffolk
Suffolk Holiday Inn
Suffolk Holiday Inn
Holiday Inn Express Hotel Suites Suffolk

Holiday Inn Express Hotel & Suites Suffolk by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 534 reviews
Rating 8 - Good. 155 out of 534 reviews
Rating 6 - Okay. 55 out of 534 reviews
Rating 4 - Poor. 23 out of 534 reviews
Rating 2 - Terrible. 12 out of 534 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Zina

Traveled with partner
Disliked: Cleanliness
The shower was not properly cleaned. upon arrival there was hair stuck to the shower floor and shower walls. other than that the room was clean and no other complaints
Stayed 1 night in Mar 2025

6/10 Okay

MIsty

Liked: Cleanliness, staff & service, room comfort
We arrived at night and the parking lot is very dark, needs more lightning.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffery

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We were staying for my father’s funeral at no point was this mentioned to the staff. At every turn the staff was friendly, attentive and efficient. Duke at the front desk made check-in a breeze and had a great manner with children which was a welcome surprise for a mama wrangling 3 kids and weary from travel. If they ran out of something at breakfast at no time did I experience annoyance from the staff at being asked if more of a certain item was coming out. They simply said yes and refilled the empty items. The room was clean and provided what I needed to get a good nights sleep. Housekeeping was super friendly even leaving a note letting us know towels where in the dryer and would be sent to our room when done. I work in customer service so I know what it takes to provide excellent service. This hotel was a 10/10 the employees I encountered were top notch and I’d say again in a heartbeat.
Stayed 3 nights in Mar 2025

6/10 Okay

Crystal

Liked: Staff & service
Disliked: Cleanliness

Floors need to be cleaned!

Check in was ok. Floors in the room were absolutely disgusting. Has decent amenities but just not very clean. The Mexican restaurant next door was delicious. Glad we only stayed on night. Probably wouldn’t stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has compliment breakfast, which is always a plus. It has a restaurant close to the hotel and the price was reasonable.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad to have several food options in walking distance, so convenient! The property was clean and comfortable. They could have done a little better on the breakfast each morning but it was satisfactory! Over all my stay was wonderful.
Stayed 2 nights in Feb 2025

8/10 Good

Saralee

Stayed 1 night in Feb 2025

6/10 Okay

Chervonda

Stayed 2 nights in Feb 2025

6/10 Okay

Sharon

Stayed 1 night in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort

Check in

The telephone service was superb and the gentleman was very nice and helpful. However, at check in I was not given any information about the amenities, times of check in and check out. I was handed keys and a paper to sign and nothing else. I realize with everything being digital and electronic that the assumption is that all information is available online. However, it would be helpful to have that information given at check in especially if you would like returning customers. First impressions are lasting impressions. The bed and pillow were super comfy.
Stayed 1 night in Feb 2025

2/10 Terrible

Sheila, Centennial

Stayed 1 night in Feb 2025

10/10 Excellent

Jordyn

Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely!
Stayed 2 nights in Feb 2025

10/10 Excellent

Terri

Stayed 2 nights in Feb 2025

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, minor inconveniences.

The hotel was very accomodating for a midnight check in. Breakfast from 7-9 was problematic for us as we arrived after a 14-hour road trip and barely got up by 9AM. The biggest issue was the TV. The bottom half of the screen was distorted.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lyudmyla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staff was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ricky

Stayed 2 nights in Jan 2025

8/10 Good

Garry

Stayed 1 night in Jan 2025

10/10 Excellent

Akeene

Stayed 1 night in Jan 2025

2/10 Terrible

Rebecca

Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Jeanne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty when we checked in. Requested another room. Staff was very accommodating but that room was worse than the first. There were brown dirt stains in the tub. We did not stay. Requested a refund but had to call the manager the next day. He refunded immediately and apologized for the experience.
Stayed 3 nights in Dec 2024