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Crowne Plaza Virginia Beach Town Center by IHG

3.5 star property

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Photo gallery for Crowne Plaza Virginia Beach Town Center by IHG

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Point of interest
Exterior
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • Gym

Explore the area

Map
4453 Bonney Rd, Virginia Beach, VA, 23462
  • Virginia Beach Town Center
    ‪18 min walk‬
  • Sandler Center for the Performing Arts
    ‪19 min walk‬
  • Princess Anne Plaza Shopping Center
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Transfer Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communication, Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Roll-in Shower (Communication, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Virginia Beach Town Center

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1002)
The price is $301
per night
$348 total
includes taxes & fees
Mar 15 - Mar 16
Hilton Garden Inn Virginia Beach Town Center

About this property

Crowne Plaza Virginia Beach Town Center by IHG

3.5-star hotel in Northwest
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center by IHG offers 149 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Crowne Plaza Virginia Beach Town Center by IHG features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Guests can use the indoor pool at a partner property. Onsite self parking is complimentary.

Crowne Plaza Virginia Beach Town Center by IHG is a smoke-free property.

Full breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Aqua Lounge - This lobby lounge serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Tines - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge
  • Tines

Things to do

  • 24-hour health club
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel

Crowne Plaza Virginia Beach Town Center by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 113 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Amanda, Fredericksburg

Traveled with family and small children
The hotel itself is nice, but the ongoing construction made our stay less enjoyable. Navigating the property was a challenge, as you have to enter through a side door and make your way to a somewhat confusing check-in area. There were no bellhops or carts available, which made transporting our luggage to the room more difficult. The construction noise was noticeable during the day, and while breakfast was included, accessing it was inconvenient as we had to walk around the outside of the building to reach the dining area. On the positive side, the staff was very friendly and helpful throughout our stay. Once construction is complete, I believe the hotel will be much more comfortable and better organized. Until then, the disruptions and inconveniences make it difficult to fully recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Brady

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was under renovation but the staff made sure we was accommodated.
Stayed 3 nights in Oct 2024

6/10 Okay

Edwin, Mandeville

Stayed 7 nights in Sep 2024

8/10 Good

Leeroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was newly renovated, however, they need to pay more attention to detail. The A/C control came off the wall in my hands. The shower door was not level, therefore, it will not close fully.
Stayed 3 nights in Sep 2024

2/10 Terrible

Zachariah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Darnice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under extreme renovation with contractors throughout. The staff is wonderful and I have high expectations that the renovations will be exciting. The staff-particularly Gwen at breakfast and Isaiah during the evening at the makeshift lounge were truly remarkable.
Stayed 3 nights in Sep 2024

6/10 Okay

Christopher M

Traveled with partner
Liked: Staff & service, amenities
There was construction going on. Because of that it was very very difficult to find an entrance door and the front desk. Room itself was great.
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kamari

Felt like a motel
Stayed 1 night in Sep 2024

10/10 Excellent

Yafet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good & Rooms were clean and looked nice
Stayed 1 night in Aug 2024

8/10 Good

Layton

Liked: Amenities, property conditions & facilities
The room was clean and comfortable. Friendly staff, good parking, very comfortable bed
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel was still under renovations in some areas. I think they could have a better entrance so u don't have to walk thru all the dusty areas. The room was excellent very clean and inviting. Staff was very friendly and helpful as I had to cancel a reserved room for my son. No Cancellation fee was charged.
Stayed 1 night in Aug 2024

2/10 Terrible

Samantha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is undergoing major construction. The entrance is almost under lockdown with drywall everywhere! Very disappointing to walk up to something so un inviting. This hotel should not be open to public it’s that bad. The rooms were fully renovated and custom service was really nice so we ended up staying for the night.
Stayed 1 night in Sep 2024

8/10 Good

karen, charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Considering the hotel is going through construction. Check in was good. The room was fair - the sheets on the bed had hair strands around the pillows. and their were stains on some of the covers. The bathroom was omitting a 2nd trash can, which i requested, but did not receive. After I requested the linens to be replaced. The room was fine.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived were not completely aware of all the renovations and were pretty annoyed that some of the services/facilities were not open or in service. We arrived in our room and there was hair on the counter next to the bed and also in the bed when we pulled back the sheet. Then opened the mini Fridge and it was full of water which was leaking all over the floor and a large puddle. When we went to call the front desk from the phone in the room the phone was not connected and when I say not connected I mean no Jack plug from the phone to the wall. So yes we requested another room. Bring us to the next room and things were ok other than the barn door to the bathroom would not open and close well, I think was not on the track. And it was a ok room, nothing special. And then here comes 10pm and my daughter looks over to a bug crawling in the bed. We wanted out at that point and honestly just dealt since we had already asked for another room. We are not bougie but we do ask for clean accommodations and these were not considering all the issues we had within just the first 10 minutes. Would not recommend this hotel and we will not be going back. The renovations they are doing look like will be nice just hope the maintenance and housekeeping of the rooms improve for future guests. We also spoke with a woman on the elevator that agreed with what we were annoyed by and she said at least was cheap, sorry not cheap enough for what we dealt with. Photos are deceiving
Stayed 1 night in Aug 2024