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Crowne Plaza Virginia Beach Town Center by IHG

3.5 star property

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Photo gallery for Crowne Plaza Virginia Beach Town Center by IHG

Two large beds with tufted headboards and white linens, a desk, and wall-mounted lamps.
Experience the open layout of this multi-level space with high ceilings and carpeted floors featuring a geometric pattern.
Stroll along the beachside promenade, lined with palm trees and offering a clear view of the ocean.
Relax in our spacious lobby with a comfortable seating area, bar, and flat-screen TV.
Enjoy dining and socializing in this stylish restaurant with round tables, comfortable seating, and a spacious bar area.

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • Gym

Explore the area

Map
4453 Bonney Rd, Virginia Beach, VA, 23462
  • Mount Trashmore Park
    ‪5 min walk‬
  • Sandler Center for the Performing Arts
    ‪18 min walk‬
  • Lynnhaven Mall
    ‪7 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Communication, Transfer Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Communication, Transfer Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communication, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Roll-in Shower (Communication, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Virginia Beach Town Center by IHG

3.5-star hotel in Northwest
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center by IHG offers 149 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Crowne Plaza Virginia Beach Town Center by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Guests can use the indoor pool at a partner property. Onsite self parking is complimentary.

Crowne Plaza Virginia Beach Town Center by IHG is a smoke-free property.

Full breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Aqua Lounge - This lobby lounge serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Tines - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge
  • Tines

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel

Crowne Plaza Virginia Beach Town Center by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 79 reviews
Rating 8 - Good. 16 out of 79 reviews
Rating 6 - Okay. 10 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Roman

Business traveler, Traveled with family
Booked room and paid up front only to be told no room available when we arrived at midnight. We called ahead to say we were running late and they noted it on their system and said it would be fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Alea

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have been recently updated so that was nice. The facility seems to be well kept. Only issue was the refrigerator, didn’t work but we didn’t use it much either.
Stayed 3 nights in Jul 2025

8/10 Good

antoinette

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Stay was good the bathtub water back up
Stayed 1 night in Jul 2025

8/10 Good

Bikramjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 4 nights in Jul 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Not a fan

Coffee maker wouldn’t close. There were no cups in the room. It leaked. There’s no place to hang your towel when taking a shower so you have to step out to grab one. The food was awful. I had a chicken sandwich that was like rubber. In the good side everyone there were very pleasant and helpful
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Dr. J.

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

gina

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
We liked the size of the rooms and fairly clean. We didn’t like that the bathroom door didn’t have a lock, and toilet barely flushed. The pool was out of order and so kids were upset about that. Didn’t have enough towels in the room and when asked for more they brought us pool towels. The breakfast was the worst !! We ordered off the menu, no chocolate muffins, no vanilla Greek yogurt, fake eggs, no fruit in $9 yogurt parfait, $5 for the kids lemonade, it was all gross and soooo expensive!!
Stayed 2 nights in Jul 2025

6/10 Okay

Orji

Stayed 1 night in Jul 2025

10/10 Excellent

Charlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issues were that we had to ask for sheets and pillows for the sofa bed. We also had to ask for extra towels and was given pool towels. The hotel quickly brought the stuff we asked for. It’s nicely renovated. The room was nice.
Stayed 1 night in Jul 2025

8/10 Good

Natasha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2025

6/10 Okay

gerald

Business traveler
Liked: Cleanliness
Loud
Stayed 1 night in May 2025

10/10 Excellent

Lilik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great interaction. Personnel was very kind. Comfy clean room
Stayed 1 night in Jul 2025

2/10 Terrible

BLESSING

Traveled with group, Traveled with family
MEN !!! When we got they fid not have breakfast buffet.
Stayed 2 nights in Jun 2025

6/10 Okay

Farisai

Traveled with family
Liked: Amenities, property conditions & facilities
The guy who was on the front desk was extremely nice. But the cleaners were so not well cleaned,The couch sheet was dirty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mikayla

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Tennyson

Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

kaneng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property it was really nice
Stayed 1 night in Jul 2025

10/10 Excellent

Tennyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Dennis

Traveled with partner
Disliked: Property conditions & facilities
Where do I start? Toilet wouldn’t flush, Maint told us to just hold the handle down longer. I fixed it myself Barn door to the bathroom didn’t open all the way Outlets by the bed didn’t work ( Maint fixed) No dresser dresser drawers to put our clothes Turn down service was hit or miss. Bed made poorly, towels not replaced Shower handle fell off That about sums it up. Will not return and would not reccomend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Elayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would definitely book again
Stayed 3 nights in Jun 2025