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Crowne Plaza Virginia Beach Town Center by IHG

3.5 star property

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Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes
Breakfast and dinner served
Point of interest
Meeting facility
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • Gym

Explore the area

Map
4453 Bonney Rd, Virginia Beach, VA, 23462
  • Virginia Beach Town Center
    ‪18 min walk‬
  • Sandler Center for the Performing Arts
    ‪19 min walk‬
  • Mount Trashmore Park
    ‪3 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

Similar properties

Exterior

Hilton Garden Inn Virginia Beach Town Center

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1004)
The price is $111
per night
$131 total
includes taxes & fees
Apr 20 - Apr 21
Hilton Garden Inn Virginia Beach Town Center

About this property

Crowne Plaza Virginia Beach Town Center by IHG

3.5-star hotel in Northwest
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center by IHG offers 149 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Crowne Plaza Virginia Beach Town Center by IHG features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Guests can use the indoor pool at a partner property. Onsite self parking is complimentary.

Crowne Plaza Virginia Beach Town Center by IHG is a smoke-free property.

Full breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Aqua Lounge - This lobby lounge serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Tines - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge
  • Tines

Things to do

  • 24-hour health club
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel

Crowne Plaza Virginia Beach Town Center by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 113 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

10/10 Excellent

Myrlande

Stayed 1 night in Dec 2024

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crowne Plaza is our go-to for lodging while visiting. Virginia Beach.
Stayed 7 nights in Dec 2024

2/10 Terrible

Jermaine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I paid for breakfast and the cook told me they didn’t sale breakfast and I pre paid for breakfast doing check in . Then they gave me some sandwiches that had been sitting there all night and they was cold I couldn’t eat them!
Stayed 1 night in Dec 2024

10/10 Excellent

shawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of this stay was amazing! The customer service was great!! The room was great, the pool was amazing and they serve breakfast and lunch as well. Didn't get to enjoy the food but everything else was just outstanding.
Stayed 1 night in Dec 2024

10/10 Excellent

Rudolph

Very Clean !!!
Stayed 1 night in Dec 2024

10/10 Excellent

Daevid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an incredible renovation a must stay hotel
What an incredible renovation this property has done! It is so beautiful and thoughtfully designed! A must stay property
Stayed 1 night in Dec 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Amanda, Fredericksburg

Traveled with family and small children
The hotel itself is nice, but the ongoing construction made our stay less enjoyable. Navigating the property was a challenge, as you have to enter through a side door and make your way to a somewhat confusing check-in area. There were no bellhops or carts available, which made transporting our luggage to the room more difficult. The construction noise was noticeable during the day, and while breakfast was included, accessing it was inconvenient as we had to walk around the outside of the building to reach the dining area. On the positive side, the staff was very friendly and helpful throughout our stay. Once construction is complete, I believe the hotel will be much more comfortable and better organized. Until then, the disruptions and inconveniences make it difficult to fully recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Brady

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was under renovation but the staff made sure we was accommodated.
Stayed 3 nights in Oct 2024

6/10 Okay

Edwin, Mandeville

Stayed 7 nights in Sep 2024

8/10 Good

Leeroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was newly renovated, however, they need to pay more attention to detail. The A/C control came off the wall in my hands. The shower door was not level, therefore, it will not close fully.
Stayed 3 nights in Sep 2024

2/10 Terrible

Zachariah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Darnice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under extreme renovation with contractors throughout. The staff is wonderful and I have high expectations that the renovations will be exciting. The staff-particularly Gwen at breakfast and Isaiah during the evening at the makeshift lounge were truly remarkable.
Stayed 3 nights in Sep 2024

6/10 Okay

Christopher M

Traveled with partner
Liked: Staff & service, amenities
There was construction going on. Because of that it was very very difficult to find an entrance door and the front desk. Room itself was great.
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kamari

Felt like a motel
Stayed 1 night in Sep 2024

10/10 Excellent

Yafet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good & Rooms were clean and looked nice
Stayed 1 night in Aug 2024

8/10 Good

Layton

Liked: Amenities, property conditions & facilities
The room was clean and comfortable. Friendly staff, good parking, very comfortable bed
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024