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Courtyard by Marriott Norfolk Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Exterior
View from property
Daily cooked-to-order breakfast for a fee
Lobby lounge
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Hot Tub
  • Parking available
  • 24/7 front desk
$107
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
520 Plume street, Norfolk, VA, 23510
  • Place, Waterside District
    ‪5 min walk‬
  • Place, Chrysler Hall
    ‪9 min walk‬
  • Place, Norfolk Scope
    ‪11 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

7.4 out of 10
Good
(6 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(50 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Norfolk Downtown

3-star hotel in Downtown Norfolk
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Courtyard by Marriott Norfolk Downtown provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2992 square feet (278 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Onsite parking is available (surcharge).

Courtyard by Marriott Norfolk Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 464 out of 1023 reviews
Rating 8 - Good. 271 out of 1023 reviews
Rating 6 - Okay. 126 out of 1023 reviews
Rating 4 - Poor. 99 out of 1023 reviews
Rating 2 - Terrible. 63 out of 1023 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Guy

Liked: Cleanliness, property conditions & facilities
For the price, it was only basic. No fridge no cooktop just a microwave and a coffee pot on top of the desk and then there was only a 30 inch TV in a room you paid $200 a day for.
Stayed 2 nights in Jun 2025

8/10 Good

Robin

Stayed 1 night in Jun 2025

8/10 Good

Glen

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jun 2025

6/10 Okay

Patrice

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very nice, my room was clean however the carpet smelled really bad and my Internet kept going out so I was not able to watch television when I couldn’t go to sleep. The staff at the bar were new and not bartenders, so they didn’t know how to make drinks; I asked them to Google it. The property needs to be refurbished. The carpet is dirty, The walls are dirty and the elevator doors need to be replaced on the inside. They’re really really stained. For my inconvenience of not having Internet, I was given two free meals at the bistro.
Stayed 3 nights in Jun 2025

10/10 Excellent

Phillip

Stayed 1 night in Jun 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

scott

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient walk to waterfront
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to attend events at norfolk scope and chrysler hall. Within walking distance.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Clean place to stay. Bathrooms need to be updated (tub) hallways are super hot (June) but staff is friendly. We had room 304, so corner with a king. Tight fit and no luggage racks. Not much of a walk to eat or get to the waterfront. Chrysler Museum is a little over a 20 minute walk.
Stayed 2 nights in Jun 2025

6/10 Okay

Queen_

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Every one was very helpful
Stayed 2 nights in Jun 2025

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2025

8/10 Good

Taylor

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Emily

Traveled with family and small children
Disliked: Amenities
Very friendly staff! Easy check-in. Good, central, walkable location for exploring downtown. Tons of scooters nearby as well to get around town. Easy walk to Waterside restaurants. The hotel needs some love; there is a lot of deferred maintenance especially in the pool area (hot tub was out of order and pool needs resealing. Drains around the pool deck were completely clogged and not draining so there was a lot of standing water), the bathroom inside our room needed some TLC. Shower handle barely worked and I was afraid to turn it out of fear of breaking it. The key cards only worked maybe half the time. Our room smelled musty.
Stayed 2 nights in Jun 2025

6/10 Okay

Patti

Traveled with family
Hotel could use a little face lift
Stayed 1 night in Jun 2025

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is super cool and welcoming but the condition of the room is what lead me to my scores here...the couch had a huge stain, there were a pair of used socks in the bed when we pulled the covers back and the fixtures in the room a bit worn out. Upgrades are definitely in order here!
Stayed 1 night in Jun 2025

6/10 Okay

margaret

Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice trip staff was very pleasant and accommodating.Valet staff was excellent.
Stayed 2 nights in Jun 2025

4/10 Poor

Latoya

Disliked: Cleanliness
Na
Stayed 2 nights in May 2025

4/10 Poor

Kenija

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Dawn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have any coffee in our room as they ran out, ended up having to buy coffee at the Bistro even though front desk said they would cover the cost. Housekeeping never checked on us the 3 days we were there. Valet’s were great and friendly!
Stayed 3 nights in May 2025

6/10 Okay

Gerardo

Business traveler, Traveled with partner, Traveled with family
Disliked: Amenities
No parking. Only valet for $25 a day. Free parking is in another structure across the way.
Stayed 1 night in Jun 2025

2/10 Terrible

keisha

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon entering the room it smelled mildewy and Smokey. We left early because I got a migraine from the smell in the room even after spraying something and gotten sick by 12:00, 12:30 a.m. We were leaving.
Stayed 1 night in May 2025

8/10 Good

Asia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom in my room was outdated and the tub wasn’t clean. The entire bathroom needs to be upgraded. The furniture and tv were all dated .
Stayed 1 night in May 2025