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Best Western Plus Holiday Sands Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Holiday Sands Inn & Suites

Lobby
Room amenity
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Norfolk Beaches
    1 min walk
  • Ocean View Beach
    2 min drive
  • Oceanview Fishing Pier
    3 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep soaking tub, hydromassage showerhead, free toiletries, hair dryer

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep soaking tub, hydromassage showerhead, free toiletries, hair dryer

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Norfolk

Pool
Breakfast included
Pet friendly
Parking included
3.8 out of 5, Good, (1012)
The price is $125
per night
$147 total
includes taxes & fees
Dec 7 - Dec 8
La Quinta Inn & Suites by Wyndham Norfolk

About this property

Best Western Plus Holiday Sands Inn & Suites

Hotel in Cottage Line
Guests at this beach hotel will appreciate convenient onsite amenities such as charcoal grills and a picnic area. Housekeeping is available on request.
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Holiday Sands Inn & Suites features a fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This beach hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus Holiday Sands Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 24 to September 06

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Best Western Plus Holiday Sands Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1010 reviews" "
Rating 8 - Good. 317 out of 1010 reviews" "
Rating 6 - Okay. 141 out of 1010 reviews" "
Rating 4 - Poor. 86 out of 1010 reviews" "
Rating 2 - Terrible. 68 out of 1010 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Marlene

Traveled with family and small children
Disliked: Property conditions & facilities
We have been coming to the property for 25 years because is close to the bay and we get to go fishing at night since our boys were babies and our memories are there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good and family enjoyed the stayed!
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 7 nights in Aug 2024

10/10 Excellent

Dedria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a couple of quiet days at the beach.
Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and had a great breakfast but the outdoor pool was closed, assuming it was from the storm but nothing was posted online, I would have moved venues since I have 2 kids. I have joint issues and need to exercise before the day gets started and the fitness center was closed 2 days of my 3 day stay, again, if it was on their website before my visit I would have booked another place.
Stayed 3 nights in Aug 2024

2/10 Terrible

Betty

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no hand soap for washing hands and no clean towels for shower the next day and air conditioner was not working properly and bugs in the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The breakfast was delicious. The coffee machine in the lobby was wonderful. They have a citrus shampoo, conditioner, and body wash. The towels had some stains, but nothing unsanitary. Honestly looked like someone tried to clean the sand off their shoes and it scuffed the towels. Overall a great time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was difficult, person was very nice, however accent made it very hard to understand and when i asked for them to repeat information they got mad and spoke even faster. Room still had last guests trash in it, hair in shower, flies in kitchen area. Only coffee available was decaf and when i asked for some regular at the desk i was told they didnt have any. But the guy was already mad from before so who knows. Kitchen area was extremely used looking.
Not our trash
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2024

2/10 Terrible

Calvin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks.
This place was terrible got there around 230 pm room wasn't ready checkin was 4 we understood that. But didn't get the call that our room was ready till 6 pm Got in room it wasnt very clean had what looked like blood stains on walls and shower curtain. Tv in front didn't work well kept loosing signal. No blanket on bed had to go to front desk for one. They said it summer time that why there wasnt one. Asked for clean towels never got any. There for 3 days room was never serviced. Phone in room didnt even work. The soap in the shower was empty told them never got tended to. Also all hours of the night you could hear doors slaming. Asked to upgrade rooms was told couldn't because we booked through 3rd party.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Perfect location offering both beach and pool amenities.
Stayed 1 night in Jul 2024

2/10 Terrible

Johanna, AURORA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Positive: - The beach - the staff. Negative: - There is garbage everywhere. The parking lot is filthy, forks, bags, papers, cigarette butts just laying around. The same with the beach, there were empty beer cans, beer bottle caps, cigarette butts and even a gas container just laying there. - There is a smell. Our first room had a moldy smell that was unbearable. They moved us to the second floor that also had a musty smell. Plus our neighbors burnt their pizza and the smell invaded our room. - The area is not a vacation area. A few blocks away we didn’t feel safe. - I wasted hours of our vacation trying to talk to Expedia and the hotel manager to approve a refund for the days we didn’t stay. We only stayed 2 days in our 5 day reservation.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brandi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

6/10 Okay

Jornette

Traveled with family
Disliked: Property conditions & facilities, room comfort
Disappointed
I was not made aware of renovations occurring in the main lobby. The door slamming and dog barking was not a comfortable experience nor did it allow for a peaceful rest. The dinning area was a bit cramped during breakfast with minimal space to maneuver from station to station. The environment was a bit shady.
Stayed 2 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful, second year making a reservation at this place. Staff very kind, very close to the beach and the pool is very clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Stayed 6 nights in Jul 2024

2/10 Terrible

Juan, Gaithersburg

Disliked: Cleanliness, staff & service, property conditions & facilities
We reserve and pay in advance a room with ocean view and balcony, but when we check in, they give me a regular room, with no view to the Ocean, the rey the receptionist give me the room is no pet friendly, this people they don't care about how much money you pay , we paid around $1650 for one week, and we get a regular room much cheaper, and no credit or refund for the difference of price.
Stayed 7 nights in Jul 2024

6/10 Okay

Angel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a nice place to stay , loved that it was only a few feet away from the beach. And the pool is right outside you have the option. But what i didnt like was i asked for the room to get cleaned and they would skip the room. In my 4 day stay i went to the office 6x and asked when would they go. They never went. I had to go to the office to get new fresh towels and ask for other stuff for the room.
Stayed 4 nights in Jul 2024

6/10 Okay

Crissy

Stayed 4 nights in Jul 2024

2/10 Terrible

Carlos Alberto Zelada

Stayed 2 nights in Jul 2024

4/10 Poor

Mario

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024