Ratings based on 139 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Mar 21, 2024 on Expedia
Comment from Hotel Management
Mar 22, 2024 by Alexandra Tanana, XO/Assistant General Manager, Hotel Management
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!
by A verified traveler
Posted Mar 18, 2024 on Expedia
Was not able to sleep, doors to the rooms slam every time someone goes in and out. This was happening all day and night even by the maintenance and house keeping staff.
Comment from Hotel Management
Mar 18, 2024 by Alexandra Tanana, XO/Assistant General Manager , Hotel Management
First and foremost, I would like to apologize for the experience you had to endure while we hosted you here in Virginia Beach. We strive to provide fantastic service and a quality experience in a fun way here at this brand, thank you for providing feedback from your stay so that we can grow as a property. We will be following up with our leadership team to investigate your time with us to ensure we learn from the mishaps of your experience, particularly in regard to the noise issues. We appreciate your patience as we go through this process of identifying our opportunities and working towards providing a better experience for our guests. Please let me know if you ever decide to stay with us again - I would like to ensure you get the proper Moxy experience. We would love to reset your expectations of the level of service we love to provide.
by A verified traveler
Posted Feb 20, 2024 on Expedia
Comment from Hotel Management
Mar 21, 2024 by Alexandra Tanana, XO/Assistant General Manager, Hotel Management
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!
by A verified traveler
Posted Feb 20, 2024 on Expedia
Comment from Hotel Management
Feb 21, 2024 by Alexandra Tanana, XO/Assistant General Manager , Hotel Management
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!
by A verified traveler
Posted Feb 19, 2024 on Expedia
They say check in is at 4p but our room wasn't ready until almost 5p. The room has virtually no seating, unless you consider two tiny stools and a little foldout "camp" chair seating. The bathroom sink is next to the bed and had zero water pressure. On the plus side, the view of the beach from our corner room was spectacular and the platform bed was very comfortable. OTOH the pillows were pretty bad. The bar and lounge area in the lobby was above par and was filled with people hanging out with plenty of games. We didn't eat at the bar, but I think the food is prepared at night by the guy who runs Vangs food truck. Had I known that we
would have ate there.
Comment from Hotel Management
Feb 20, 2024 by Alexandra Tanana, XO/Assistant General Manager, Hotel Management
Thank you for leaving feedback about your experience here at the Moxy! Moxy is a very unique brand in terms of the rooms layout - so I'm sorry that it wasn't up to your expectations. I will be having someone from our engineering leadership look into the water pressure in your room to ensure that this is an isolated incident. I'm very glad to hear that on the flip side, you were able to enjoy and make the most of our lobby. We hope to be able to welcome you down our slide in the future!
by A verified traveler
Posted Feb 18, 2024 on Expedia
Comment from Hotel Management
Feb 19, 2024 by Alexandra Tanana, XO/Assistant General Manager, Hotel Management
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!
by A verified traveler
Posted Feb 17, 2024 on Expedia
This was the most fun I’ve ever had at a hotel. We did a staycation and the whole experience was amazing. The staff was friendly, the bartenders were great, the valet was professional. We had 0 problems 10 outta 10. Would highly recommend.
Comment from Hotel Management
Feb 17, 2024 by Alexandra Tanana, XO/Assistant General Manager, Hotel Management
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!
by A verified traveler
Posted Feb 12, 2024 on Expedia
The property was clean and well maintained. The staff were helpful, personable and made the stay enjoyable.
We were there off season and the hotel bar still had events planned for the weekend.
Comment from Hotel Management
Feb 17, 2024 by Alexandra Tanana, XO/Assistant General Manager, Hotel Management
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!
by A verified traveler
Posted Feb 9, 2024 on Expedia
This hotel is so fun...you che k in at the bar. You get a token for a free drink. You must use your key csrd to go up the elevator. They have a slide you can take down instead of elevotor or stairs from the second floor. They have tons of games to play. You can even peel off pages of the art in the rooms to take home.
Comment from Hotel Management
Feb 17, 2024 by Alexandra Tanana, XO/Assistant General Manager, Hotel Management
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!
by A verified traveler from East Hampton
Posted Jan 28, 2024 on Expedia
Nice property with a great staff. Rooms a little unique with no furniture or closets
Comment from Hotel Management
Feb 17, 2024 by Alexandra Tanana, XO/Assistant General Manager, Hotel Management
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. Moxy is definitely a unique brand - thank you for giving us a try! We hope to have the opportunity to host you in the future if you are returning to the area!