Norfolk Lodge & Suites, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norfolk Lodge & Suites, Ascend Hotel Collection

Indoor pool
Terrace/patio
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
4200 Norfolk Avenue, Norfolk, NE, 68701
  • Sunny Meadow Medical Clinic
    12 min walk
  • Norfolk Arts Center
    7 min drive
  • AquaVenture
    8 min drive
  • Norfolk, NE (OFK-Karl Stefan Memorial)
    9 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

Similar properties

About this property

Norfolk Lodge & Suites, Ascend Hotel Collection

3-star Norfolk hotel with bar/lounge
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and coffee/tea in a common area. Housekeeping is available on request.
Norfolk Lodge & Suites, Ascend Hotel Collection offers 138 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Norfolk Lodge & Suites, Ascend Hotel Collection provides a spa tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.

Norfolk Lodge & Suites, Ascend Hotel Collection is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Norfolk Lodge & Suites, Ascend Hotel Collection has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Mini golf
  • Spa tub
  • TV in common areas
  • Volleyball

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Norfolk Suites
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel
Norfolk Lodge Suites an Ascend Hotel Collection Member
Norfolk Lodge & Suites, Ascend Hotel Collection Norfolk
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel Norfolk

Norfolk Lodge & Suites, Ascend Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 402 out of 530 reviews" "
Rating 8 - Good. 95 out of 530 reviews" "
Rating 6 - Okay. 21 out of 530 reviews" "
Rating 4 - Poor. 6 out of 530 reviews" "
Rating 2 - Terrible. 6 out of 530 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Property conditions & facilities
Staff was courteous and professional; quiet, clean room.
Stayed 1 night in Aug 2024

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lroperty
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseball
It was good, we weren’t there much, but when we were everything was fine
Stayed 4 nights in Aug 2024

2/10 Terrible

Tracy

Stayed 1 night in Aug 2024

10/10 Excellent

Carol, South Lake Tahoe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in all way
Stayed 3 nights in Aug 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Trampas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jody

Traveled with family
The pool area is beautiful and clean. Always stocked with towels. Breakfast was good every morning and something different everyday that we stayed. Place was kept cleaned
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This is by far the nicest property in Norfolk And I stay here every time I’m in town.
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great amenities! Will stay again!
Stayed 1 night in Jul 2024

4/10 Poor

Kenneth

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Rotten Treatment
When we arrived there was never anyone at the desk to answer questions etc Once in our room the room was very hot. It never did cool down and at 11:30 p.m we moved to another room with two very tired little kids. The comforter had a huge red stain on it. The ladies at the desk definitely did not enjoy people or their job. Very unpleasant ladies. However, housekeeping were very pleasant people.
Stayed 2 nights in Jul 2024

10/10 Excellent

Corine

Stayed 1 night in Jul 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Stayed 1 night in Jun 2024

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at this property. Things I liked: ability to book a suite for our family of five, location, pool, mini golf, and hospitality of the people who work here. Things that could be improved: very limited breakfast selection and updating the suite rooms. They are very dated and in need of a refresh. This would not keep me from staying here in the future—it was overall a nice stay, there are just a few things that could be improved.
Stayed 2 nights in Jul 2024

6/10 Okay

Josslyn

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall the stay was decent but our room was musty and smelled of stale cigarettes. Was just fine for one night.
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant stay. However the wallpaper was peeling off pretty good behind and underneath the toilet. The shower was perfect.
Stayed 1 night in Jul 2024

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

nichole

Stayed 1 night in Jul 2024

10/10 Excellent

Drey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever. Stayed with my daughter for a family visit. Pool and hot tube were giant. Huge breakfast each morning.
Stayed 3 nights in Jun 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly, quick to check in and the facility if very clean.
Stayed 1 night in Jun 2024