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Norfolk Country Inn & Suites

2.0 star property

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Serves lunch, dinner, and happy hour
Reception
Terrace/patio
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
1201 South 13th Street, Norfolk, NE, 68701
  • Norfolk Arts Center
    ‪3 min drive‬
  • AquaVenture
    ‪3 min drive‬
  • Fair Play Public Golf Course
    ‪9 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Pets Not Allowed)

Executive Room, 1 King Bed (Pets Not Allowed) | Down comforters, pillowtop beds, individually decorated

Executive Room, 1 King Bed (Pets Not Allowed)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (Pets Not Allowed)

Executive Double Room (Pets Not Allowed) | Down comforters, pillowtop beds, individually decorated

Executive Double Room (Pets Not Allowed)

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Refrigerator & Microwave | Down comforters, pillowtop beds, individually decorated

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

  • 2992 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Refrigerator & Microwave | Down comforters, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 2992 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Norfolk Country Inn & Suites

Norfolk hotel with restaurant
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Norfolk Country Inn & Suites offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

37-inch LCD televisions come with premium satellite channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1496 square feet (139 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary. A total renovation of this property was completed in May 2017.

Norfolk Country Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Aroma Circuit - This fine-dining restaurant specializes in Indian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Karma Lounge - This sports bar serves lunch and dinner. A children's menu is available. Happy hour is offered. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aroma Circuit
  • Karma Lounge

Things to do

  • Billiards/pool table
  • Bingo
  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Norfolk Country Inn
Country Inn Norfolk
Norfolk & Suites Norfolk
Norfolk Country Inn & Suites Hotel
Norfolk Country Inn & Suites Norfolk
Norfolk Country Inn & Suites Hotel Norfolk

Norfolk Country Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 179 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 221 out of 1001 reviews
Rating 4 - Poor. 177 out of 1001 reviews
Rating 2 - Terrible. 159 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 7 nights in Feb 2025

10/10 Excellent

Sherry, Racine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
As advertised a dates but clean value based motel with polite staff
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful.

Last minute booking so I didn't have time to look at other reviews. Bed was barely made. Mildew or mold on wall behind door. Tub was stained and had some debris left in it. This is an old school motel set up and parking was less than accommodating. Glad I didn't set anything of mine down on the furniture as there are several reviews indicating the presence of bed bugs at this establishment. I wasn't about to find out if that was the case with my room so I left.
Stayed 1 night in Feb 2025

8/10 Good

Kaci

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stepheny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, and while an older place you can see its well cared for, and the restaurant has great Indian food
Stayed 2 nights in Feb 2025

8/10 Good

Linda E.

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one came to the desk to check me in I stood there for and hour calling the hotel and ringing the bell and not a soul anywhere. I left and paid for a room at another hotel and would like my money back and to warn anyone who even thinks of staying here don't do it it's dirty and not even staffed at night!
Stayed 1 night in Feb 2025

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities
Terr
Stayed 1 night in Feb 2025

4/10 Poor

Mark, Black Hawk

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This is an old property that needs updating. The worst part is the bathroom sink wasn't at all clean. The sofa in the room was good for putting a suitcase on but was very old and not very clean. The bedding was clean and the mattress and pillows were comfortable. Don't say here for the breakfast. They had a waffle maker but the syrup was empty and no one was around to fill it.
Stayed 1 night in Feb 2025

6/10 Okay

Brion

I good nights sleep.

Good nights rest the room could use new carpet, bathtub had a stain, toilet was loose to the floor. I stayed in a executive suite. Looked more like a standing room....
Stayed 1 night in Feb 2025

6/10 Okay

Rosetta

Business traveler
Liked: Cleanliness, room comfort

Average Stay

It's not bad and I wish there were more variety of breakfast options. It's a business center that's not accessible to guest which makes it difficult to conduct business on a business trip. It was a quiet stay and located in a convenient place with food options.
Stayed 6 nights in Jan 2025

6/10 Okay

Diane

Stayed 2 nights in Jan 2025

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room didnt have much for electrical outlets, had to move the bed to find an extension/cheap power strip. Floor was filthy under the bed. No hot water in the shower-- ran water 15 minutes and still tap cold. Shower needs a thorough cleaning. Went to check out, no one at front desk. Rang bell, no response. Photos when I booked were very deceiving, to say the least
Stayed 1 night in Jan 2025

8/10 Good

Ms MELANY R

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated but clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and the work with u
Stayed 1 night in Jan 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service
It’s old but clean. Just what fits my needs. An affordable place to sleep. Nothing fancy but it works.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures were deceiving online. Was not impressed when I walked in the room. Room was old and falling apart. Falling a part. Only two lamps in the room. No ceiling lights. Heard everything outside. Bed was hard. Pillows were not much. Bed sheets were short for the kind size bed.
Stayed 1 night in Jan 2025

8/10 Good

Bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Kory, Calgary

Disliked: Cleanliness, property conditions & facilities
Terrible Smell
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Stayed 1 night in Nov 2024

6/10 Okay

Melody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were in Norfork for Thanksgiving at our daughters. So we didn't want to pay high dollar for a room. Our stay was affordable and offered breakfast, which was a plus. Our room was on the ground floor. We parked in front of our room door. After entering we noticed there was paint peeling around the door. And it wascold in the room. We turned up the heater. We both wanted to shower before going to bed. We noticed that there were several black fingerprints on the bathroom walls, and a half empty shampoo bottle with the lid off of it was left in the tub. There was also a hair on the wall. I had to clean off the toilet seat before using it. The bed had been changed and remade. It was clean. We noticed cold air coming through the crack in the closed door. We ended up putting a blanket at the bottom of the door a d hung one up to keep the cold air from coming in. We spoke to the front desk person about the room not being clean. They sent someone to clean it while we were out for the day.
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needed more through cleaning, better mattress and pillows
Stayed 1 night in Dec 2024

4/10 Poor

Francisco

Stayed 2 nights in Nov 2024

6/10 Okay

William

Business traveler
Disliked: Property conditions & facilities
Cool old looking motel with veranda all the way around
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check the room first!

Stayed 1 night in Nov 2024