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Hotel Riu Palace Aruba - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Lobby
Balcony view
Free minibar, in-room safe, desk, blackout drapes
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Hot Tub

Explore the area

Map
J.E. Irausquin Blvd 79, Noord
  • Palm Beach
    ‪7 min walk‬
  • Hyatt Regency Casino
    ‪8 min walk‬
  • Eagle Beach
    ‪2 min drive‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 420 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room (E)

Free minibar, in-room safe, desk, blackout drapes

Standard Double Room (E)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (U)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (U)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (E)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (E)

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Sea View (E)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (U)

Free minibar, in-room safe, desk, blackout drapes

Suite (U)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Suite (B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (ROH | B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Double Room (ROH | B2C-CA)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (ROH | B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Double Room, Connecting Rooms (ROH | B2C-CA)

  • Sleeps 8
  • 2 King Beds

View all photos for Suite, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Balcony, Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite, Jetted Tub, Sea View (L)

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Sea View (L)

  • 656 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (ROH | C)

Free minibar, in-room safe, desk, blackout drapes

Double Room (ROH | C)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (E)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (E)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (C)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (L)

Free minibar, in-room safe, desk, blackout drapes

Standard Double Room (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View (C)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Balcony, Ocean View (C)

  • 420 sq ft
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite (C)

Free minibar, in-room safe, desk, blackout drapes

Suite (C)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (C)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (ROH | C)

Free minibar, in-room safe, desk, blackout drapes

Double Room, Connecting Rooms (ROH | C)

  • 344 sq ft
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (B2C-US)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-US)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

Free minibar, in-room safe, desk, blackout drapes

Standard Double Room, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (C)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Ocean View (C)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite With Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

View all photos for Suite Junior With Side Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Free minibar, in-room safe, desk, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Premium With Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

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About this property

Hotel Riu Palace Aruba - All Inclusive

4-star Noord property walkable to Palm Beach
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aruba - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel Riu Palace Aruba - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Complimentary self parking is available on site.

Hotel Riu Palace Aruba - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Don Nicolás - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sayuri - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Milano - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Nautilis - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Volleyball

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Krystal
  • Milano
  • Nautilis
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 989 out of 1836 reviews
Rating 8 - Good. 421 out of 1836 reviews
Rating 6 - Okay. 243 out of 1836 reviews
Rating 4 - Poor. 109 out of 1836 reviews
Rating 2 - Terrible. 74 out of 1836 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JULIE DAWN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 7 nights in Jan 2025

10/10 Excellent

dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient accessible safe
Stayed 5 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Maya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, staff is very helpful,food was great. Definitely recommending this hotel anytime
Stayed 7 nights in Jan 2025

10/10 Excellent

Sabino

Traveled with family
Liked: Cleanliness, amenities
We had a great experience. We already booked agan to come back while we where here.
Stayed 9 nights in Jan 2025

8/10 Good

NanceyAnne

Stayed 4 nights in Jan 2025

8/10 Good

Miranda, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic choice for those visiting Aruba! Great dining options, super easy access to the beach, incredible staff. The only improvement could be an update to some areas. This felt like an older hotel - the outlets were loose and provided very limited power;structures felt old; and (this one was disappointing for me but may not be relevant for others) the gym is outrageously unacceptable with broken and rusty equipment. Overall, though, I’d still recommend. It was clean, welcoming, and conveniently located.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Mirsad

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction going on next door. I could not get one peaceful day on the beach. The room came with a old dirty blanket that would not be changed no matter how many times the room was cleaned.
Stayed 6 nights in Dec 2024

8/10 Good

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities
Solid resort. We had a nice time.
Stayed 6 nights in Jan 2025

10/10 Excellent

Subathira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I like the property
Stayed 4 nights in Dec 2024

4/10 Poor

mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Donald

Stayed 8 nights in Dec 2024

4/10 Poor

Niko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
we usually stay at Riu at most of our vacations and we have loved it , Riu Palace in Aruba was not at all like others, bathrooms smells horrible, food was very bad and very poor. Service was ok. Sad to say but not coming back at Riu Aruba anymore 😕
Stayed 7 nights in Dec 2024

6/10 Okay

Marianna, Paramus

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location is amazing, walking distance to popular restaurants and night life. The hotel is in dire need of an upgrade. You will feel like you’re stepping into a time capsule both in the lobby and in the rooms. Musty smell in the room and no usb chargers given it’s an older hotel. Beach was amazing so made up for the rooms being so outdated.
Stayed 5 nights in Dec 2024

2/10 Terrible

Renee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at the Riu! There is MOLD everywhere. We had to switch our rooms because of the mold. When I complained, they came out and wiped or painted over the mold around our room vents. We are highly allergic to mold and suffered everyday! There is a lot of moisture and humidity in the room which causes the floor to be wet and slippery the entire time! The food is awful! The friendliest staff members were the bartenders. Not worth the $1,000. A night!!! Oh and you have to wake up at 6:00AM if you want to find a chair at the beach or pool. I would not recommend the Riu!!! Needs to be knocked down and rebuilt for sure!!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Domenico

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved it
Stayed 6 nights in Dec 2024

10/10 Excellent

Dayna D

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service very slow, but place was amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fabulous. Refreshing to see how committed the hotel is to environmental issues. Managing drinking cup program is genius. Less paper waste.
Stayed 7 nights in Dec 2024

10/10 Excellent

Agnieszka

Stayed 3 nights in Nov 2024

6/10 Okay

Irina

Traveled with family
Liked: Cleanliness
The pool and beach are five star. Everything else is three star. The hotel is a bit rundown. The food in the buffet is not only uninspired but mostly lukewarm and congealed after sitting out under heat lamps. Definitely expect better for the price. There's a stage right beneath the guests' windows where loud music blares every night until 11pm. On Christmas Eve we had to suffer through three hours of drunken karaoke. Not what we signed up for and unfair to guests who are not interested or have children who want to go to sleep. Overall, not a great experience.
Stayed 7 nights in Dec 2024

4/10 Poor

Loredana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the mold is real! you can smell it everywhere! the restaurants are sham! they are very rarely open and if you can get in after 2h wait or more- the food is old, bread hard and service angry/terrible
Stayed 7 nights in Dec 2024

10/10 Excellent

Claudel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Fonda L

Stayed 6 nights in Nov 2024