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Hotel Riu Palace Antillas - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Antillas - Adults Only - All Inclusive

Outdoor pool, sun loungers
Lobby
Front of property - evening/night
Sundeck
Pillowtop beds, minibar, in-room safe, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
J E Irausquin Boulevard 77, Noord
  • Palm Beach
    ‪6 min walk‬
  • Hyatt Regency Casino
    ‪11 min walk‬
  • Eagle Beach
    ‪18 min walk‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite (E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite (E)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Oceanfront (Elite Club, U)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, Superior, U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club, Superior, U)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club, U)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

32-inch flat-screen TV with satellite channels, TV

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, Superior, B2C-US)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club, Superior, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | L |)

32-inch flat-screen TV with satellite channels, TV

Suite, Oceanfront (Elite Club | L |)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | L | Superior)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | L | Superior)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club | L | Superior)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | L | Superior)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (B2C-US)

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (L)

32-inch flat-screen TV with satellite channels, TV

Suite, Ocean View (L)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Superior | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Ocean View (Elite Club | Superior | B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | Superior | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

32-inch flat-screen TV with satellite channels, TV

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

32-inch flat-screen TV with satellite channels, TV

Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior | B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Superior | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (E)

  • 676 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (E)

32-inch flat-screen TV with satellite channels, TV

Suite, Ocean View (E)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club | Superior | E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | Superior | E)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | E)

32-inch flat-screen TV with satellite channels, TV

Suite, Oceanfront (Elite Club | E)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (E)

  • 378 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (E)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club | Superior | C)

Pillowtop beds, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | Superior | C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | C)

32-inch flat-screen TV with satellite channels, TV

Suite, Oceanfront (Elite Club | C)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 431 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Ocean View (C)

32-inch flat-screen TV with satellite channels, TV

Suite, Ocean View (C)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Junior

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Junior With Sea View

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite With Sea View

Living room | 32-inch flat-screen TV with satellite channels, TV

Suite With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior With Side Sea View

Pillowtop beds, minibar, in-room safe, laptop workspace

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Full Bed(s)

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About this property

Hotel Riu Palace Antillas - Adults Only - All Inclusive

4-star Noord property walkable to Palm Beach
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Antillas - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Palace Antillas - Adults Only - All Inclusive offers 482 accommodations with minibars and safes. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Riu Palace Antillas - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Riu Palace Antillas - Adults Only - All Inclusive like an outdoor pool and a hot tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a fitness center, and a garden. Onsite self parking is complimentary.

Hotel Riu Palace Antillas - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Atlantis - This buffet restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Krystal - This fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required.
Rimini - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Malmok - This steakhouse serves dinner only. Reservations are required.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling excursions
Windsurfing

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atlantis
  • Krystal
  • Malmok
  • Rimini

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Personal motorized watercraft
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Westin Resort & Casino Aruba
Riu Palace Antillas All Inclusive Adult Palm Beach
Riu Antillas Inclusive Adult
Riu Palace Antillas Adult Palm Beach
Riu Palace Antillas Adult
Riu Palace Antillas All Inclusive Adult Noord
Riu Palace Antillas Adult Noord
Riu Antillas Inclusive Noord
Riu Palace Antillas All Inclusive Adult Only
Riu Palace Antillas Adults Only All Inclusive
Hotel Riu Palace Antillas - Adults Only - All Inclusive Noord

Hotel Riu Palace Antillas - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1184 reviews
Rating 8 - Good. 277 out of 1184 reviews
Rating 6 - Okay. 141 out of 1184 reviews
Rating 4 - Poor. 47 out of 1184 reviews
Rating 2 - Terrible. 41 out of 1184 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lapse in time for dining was our only compliant. The snack bar that was 24 hours and the room service menu could stand to be enhanced. Too few options.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Joseph Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very helpful. Especially Nathan at the pool bar. Buffet for lunch and dinner was very good. We didn't bother going to any of the restaurants because we liked the buffet so much. Different themes each night so there were some different options each day. I would stay there again.
Stayed 6 nights in Jan 2025

2/10 Terrible

Katrine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin, Wisconsin Dells

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 6 nights in Jan 2025

10/10 Excellent

Susan M

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool and beach. Did not enjoy 3 adults in two full size beds. The beds are not queen for two adults in one bed.
Stayed 7 nights in Jan 2025

10/10 Excellent

Janet, Mechanicsburg

Liked: Staff & service, property conditions & facilities
A great place to stay
Stayed 6 nights in Jan 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
The property is old, the entrance is dark is non inviting. Food is not good, the cook grills burgers in front of you, he burns them to the charcoal, smoke everywhere, he has no clue what he is doing and that’s everywhere. Food is horrible. Spot under the hut: I wake up at 7 am to save a spot. Somehow the all front chairs were taken . Is the people who work there do this???? There were lots of alcohol in the room, but no snack, there were there 2 years ago. The people on the front desk not really trained to help you I’ll never come back to this hotel.
Stayed 9 nights in Dec 2024

6/10 Okay

Joanna, mt kisco

Stayed 5 nights in Jan 2025

10/10 Excellent

Karla Regina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was so nice! Very clean the staff was so nice and courteous and friendly! The grounds were beautiful the beach omg the water so was breath taking never seen nothing like it!! The food was delicious!! The drinks were so good!! And the parties was so much fun!! I want to give a shout to all the staff especially Mary, Louise and Juan!!
Stayed 5 nights in Dec 2024

6/10 Okay

ARKADY

Liked: Cleanliness, staff & service
Not a five stars resort. Benefits don’t justify its costs. Need to get up at 5.30 am to reserve a piece of shade at the beach!! At a five start retort!? It’s beyond ridiculous.
Stayed 7 nights in Dec 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! I went as a solo traveler, and felt extremely safe at all times. You can walk to the town in palm beach in just 10 minutes. The beach always had lounge chairs available, and a lot of shade available with the beach huts. Upon booking I was emailed that I had $590 in credits at hotel, but upon checking in, was only given a few “vouchers” worth $10 or $15. Otherwise, everything was great.
Stayed 5 nights in Dec 2024

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the beach chair situation, they were locked and it was a hassle to find someone to open them, and then you couldn’t find any shade if you went to the beach to late.
Stayed 6 nights in Dec 2024

8/10 Good

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough chairs by the pool.. and people would leave a book or shoe on chairs from 7 am.. but then not actually be there until much later.. so most chairs were "blocked" from using.. even though the guests were not even there. everything else was great.
Stayed 4 nights in Dec 2024

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason I gave this property 2 stars instead of 1 or 0 is because the staff is one of the best we have encountered. From the front desk to the housekeeper to the bar and wait staff everyone was very friendly and responsive to any of our needs. The facilities are in desperate need of updating, as my daughter said it best it looks like a place high school or college friends would go on spring break! Not a luxury hotel for adults but I could have overlooked that due to the beauty of the beach and the wonderful staff if the food was even half decent. The food selections were limited and the specialty restaurants were very sub par not to mention they are first come first serve which means you need to get in line before 6:00. Their room service menu is like ordering from a Seven Eleven or convenient store with only 4 options. After paying a lot of money for an all inclusive we ended up leaving the resort multiple times to eat! Overall it was a very disappointing experience. I wish I had paid more attention to other reviews prior to booking.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 4 nights in Dec 2024

10/10 Excellent

Diane Burek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing. Staff was AWESOME! Buffets were great. Christmas dinner was awesome. Wish the restaurant food on site could be better. Overall, loved the trip and will definitely be back! 🌴
Stayed 6 nights in Dec 2024

10/10 Excellent

MARNE

Stayed 3 nights in Oct 2024

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities
Beach seating is very congested and yoi need to wake up early for a spot. Also, long lines to get in resteraunts
Stayed 7 nights in Dec 2024

6/10 Okay

Alexa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Highly overpriced property, this property is very outdated and not the cleanest. The floors always smelled like mildew, towels were stained and even had stained bed sheets with unknown substance on them. When trying to address this with the front desk, the manager (Jaqueline) refused to speak with us directly about the matter and had to go back and forth with staff (Joshua & Mery) until the point was made. Many plates in the restaurants were dirty as well, flies around food that had been sitting out for some time & food that tasted a little odd which caused us to go out to eat outside of the resort every night. Very disappointed with this property considering the price paid. One of the pool bartenders (Enrique) was the highlight of our trip with his attentiveness & amazing attitude. Aside from that I would not recommend this property.
Stayed 5 nights in Dec 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from a week stay. We had a great time with just a couple of items. The place is nice and very close to the Airport. We enjoyed the check-in, and the room was very clean. We had a partial ocean view, but it felt more or better than partial. Estelle was the housekeeper and she kept the room immaculate. Jose was the hardest working man on the beach and took great care of us. Food was excellent and the nightly variety a great mix. We enjoyed all the restaurants as well. One point that I didn't like was the smokers on the beach. You are on this small island with a great breeze and you have to breath second hand smoke. The other is that even though the resort was adults only, the beaches were not. Not sure where the kids come from as we didn't see any wristbands on them. We took a couple of El Tour tours. I would say they were a good value for the price.
Stayed 7 nights in Dec 2024

8/10 Good

Lynne Renee

Traveled with partner
Liked: Amenities
Need more music during day hours.
Stayed 5 nights in Dec 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Dec 2024