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Higashiyama Niseko Village, a Ritz-Carlton Reserve

5.0 star property

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Photo gallery for Higashiyama Niseko Village, a Ritz-Carlton Reserve

Restaurant
View from room
Minibar, in-room safe, individually furnished, desk
Lobby lounge
55-inch LCD TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Spa

Explore the area

Map
28, 919 AZA SOGA, NISEKO CHO, ABUTA GUN, Niseko
  • Annupuri
    ‪1 min walk‬
  • Niseko Takahashi Dairy Farm
    ‪2 min drive‬
  • Niseko Annupuri Gondola
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, View

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, Non Smoking, View

  • 560 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Room, 2 Twin Beds, Non Smoking

  • 560 sq ft
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking, View

Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Room, 2 Twin Beds, Non Smoking, View

  • 560 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, Non Smoking

  • 560 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View

55-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, View

  • 958 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

55-inch LCD TV with satellite channels, TV

Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

Similar properties

Room

Nikko Style Niseko HANAZONO

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.8 out of 5, Good, (16)
The price is $565
per night
$702 total
includes taxes & fees
Feb 22 - Feb 23
Nikko Style Niseko HANAZONO

About this property

Higashiyama Niseko Village, a Ritz-Carlton Reserve

5-star Niseko hotel close to Niseko Mountain Resort Grand Hirafu
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, massage/treatment rooms, and 24-hour room service. Housekeeping is available on request.
Higashiyama Niseko Village, a Ritz-Carlton Reserve offers 49 air-conditioned accommodations with indoor private hot tubs and minibars. Each accommodation is individually furnished. 55-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Niseko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
Higashiyama Niseko Village, a Ritz-Carlton Reserve features a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, concierge services, and laundry facilities. Complimentary self parking and valet parking are available on site.

Higashiyama Niseko Village, a Ritz-Carlton Reserve is a smoke-free property.

Higashiyama Niseko Village, a Ritz-Carlton Reserve has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Higashiyama Niseko Village, a Ritz-Carlton Reserve is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 0.1 miles
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Higashiyama Niseko Village
THE Ritz carlton Hotel Reserve Niseko
Higashiyama Niseko Village, a Ritz-Carlton Reserve Hotel
Higashiyama Niseko Village, a Ritz-Carlton Reserve NISEKO
Higashiyama Niseko Village, a Ritz-Carlton Reserve Hotel NISEKO

Higashiyama Niseko Village, a Ritz-Carlton Reserve Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 8 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

JOEL, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small scale hotel and lack of hotel staffs. Hotel restaurant service was awful.
Stayed 2 nights in Aug 2024

10/10 Excellent

ling huei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashwinkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic new property in Niseko..great rooms, food and views
Stayed 3 nights in Mar 2024

8/10 Good

Adriana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and stunning view. The staff was excellent, professional and attentive. We enjoyed our stay and all its amenities and delicious food. The property is far from the village, dining and shopping area, which is fine, probably part of the charm. However, the ski in /ski out was limited... various days during our stay the lifts that connect the hotel to the rest of the mountain were closed due to strong winds. Therefore came the hassle to get around the ski resort. Transportation to and from the hotel to Niseko village is scarce. You either need to catch a crowded bus with a limited schedule or reserve a private car, which is not always available. Most times you need to book a ride a day in advance. This was highly inconvenient and irritating.
Stayed 7 nights in Feb 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly and helpful staff. Rooms are spacious with incredible views and food is excellent. Nice spa but gym is too small and lacks equipment. Ski in ski out except when gondola doesn’t work because of high winds ( tends to happen often). My only complaint with this property is that it should have several vans to take you into town , because taxis are scarce and public transportation not very good

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's incredible place to stay.
Stayed 6 nights in Mar 2023

10/10 Excellent

norihiko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine!
Stayed 12 nights in Feb 2023

10/10 Excellent

Tang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We love the place a lot

10/10 Excellent

KAZUKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

MENG CHE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Masumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も快適、清潔で食事も美味しくて、スタッフも親切で、ホスピタリティに溢れていて、とても素敵な滞在になりました。特に洋食の朝食がおいしくて、毎朝、メニューを選ぶのが楽しみでした。 温泉もサウナもあり、全室25室という大きさなので、レストランもお風呂もどこも混み合うことなく、行き届いたサービスで良かったです。また行きたいと思っています。
Stayed 3 nights in Aug 2024

8/10 Good

NOBUYUKI

Liked: Cleanliness, staff & service, room comfort
夕食のご飯の量や内容が値段の割には残念です。 食事の時の飲み物やその他説明がないです。
Stayed 1 night in Aug 2024

6/10 Okay

YOU MIN

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is cozy and pretty. The lobby is smaller than I thought, but a comfy place to relax. The staff weren't really welcoming, though. (Probably because we were foreigners?) I would expect them to be more accommodating and hospitable considering the ritz carlton value
Stayed 2 nights in Jul 2024

10/10 Excellent

ling huei

Stayed 3 nights in Jul 2024

10/10 Excellent

Yuri

Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

youngjae

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worhtless!
Comparing Price, It is Literally Worthless. Really Really Over Priced. Cannot See outside on private onsen because they dont use Prevention of fogging... Public Onsen So small. and not good interior. Service is Really Not professinal. What is This Price????
Stayed 1 night in Feb 2024

4/10 Poor

nozomu

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Federico Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

SEUNG HOON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
베스트오브베스트
너무너무 좋았어요 특히 뷰는 단연코 여행 인생 최고의 뷰라고 생각합니다 하나 어쉬운 것은 레스토랑 대안이 너무 적다는거!
Stayed 1 night in Dec 2023

10/10 Excellent

CHULJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

NORITOHI

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2022

10/10 Excellent

KAZUAKI

Stayed 1 night in Sep 2022