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Superior Room - Courtyard

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$125* Per night/room May 7 - May 8

Deluxe Suite - Courtyard

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

One Bedroom Suite - Mt. Yotei View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room - Village View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Onsen Suite - Courtyard

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room - Mt. Yotei View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This ski hotel also offers a 24-hour fitness center and ski passes. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chalet Ivy Hirafu has designated areas for smoking.

  • Daily
  • Free ski shuttle
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Free train station drop-off
  • 24-hour front desk
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2012
  • Free self parking
  • Free WiFi
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Ski storage
  • Terrace
  • Luggage storage
  • Free parking nearby
  • Number of restaurants - 1
  • Free English breakfast
  • Concierge services
  • Designated smoking areas
  • Free train station pickup
  • Laundry facilities
  • Parking (limited spaces)
  • Vending machine
  • Total number of rooms - 78
  • 24-hour fitness facilities
  • Number of floors - 6
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player

Room Amenities

Chalet Ivy Hirafu offers 78 accommodations with DVD players and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • DVD player
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Pillow menu
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

A complimentary English breakfast is served each morning between 7 AM and 10 AM.

Chalet Ivy Hirafu has a restaurant on site.

HirafuZaka - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Apres Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

  • Number of treatment rooms 1
  • Reflexology
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Aromatherapy treatments
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Cash or credit card deposit required

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Parking height restrictions apply

Individually-wrapped food options are not available

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 9950 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Chalet Ivy
  • Chalet Ivy Hotel
  • Chalet Ivy Hotel Kutchan
  • Chalet Ivy Kutchan
  • Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
  • Chalet Ivy Japan/Hokkaido - Kutchan-Cho
  • Chalet Ivy
  • Chalet Ivy Hirafu Hotel
  • Chalet Ivy Hirafu Kutchan
  • Chalet Ivy Hirafu Hotel Kutchan

Hotel Reviews

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