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Kinugawa Onsen Hotel

4.0 star property

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Photo gallery for Kinugawa Onsen Hotel

Public bath
Lobby lounge
Gift shop
In-room safe, free WiFi, bed sheets
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast included
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Kinugawa Onsen Taki 545, Nikko, Tochigi-ken, 321-2592
  • Fureai Bridge
    ‪8 min walk‬
  • Tobu World Square
    ‪4 min drive‬
  • Edo Wonderland
    ‪7 min drive‬

Room options

View all photos for Japanese Style Room, Halfboard-Buffet, Non-Smoking

Japanese Style Room, Halfboard-Buffet, Non-Smoking | View from room

Japanese Style Room, Halfboard-Buffet, Non-Smoking

  • 506 sq ft
  • River view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room with Tatami Area, Halfboard-Buffet, Non-smoking

Twin Room with Tatami Area, Halfboard-Buffet, Non-smoking | In-room safe, free WiFi, bed sheets

Twin Room with Tatami Area, Halfboard-Buffet, Non-smoking

  • 340 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Western Style Room, Half board (Dinner : Buffet), Non-Smoking

Western Style Room, Half board (Dinner : Buffet), Non-Smoking | In-room safe, free WiFi, bed sheets

Western Style Room, Half board (Dinner : Buffet), Non-Smoking

  • 420 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Room, Halfboard-Buffet, Non-smoking

In-room safe, free WiFi, bed sheets

Japanese Style Room, Halfboard-Buffet, Non-smoking

  • 419 sq ft
  • River view
  • Sleeps 5
  • 5 Twin Futons

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About this property

Kinugawa Onsen Hotel

4-star Nikko ryokan walkable to Fureai Bridge
This smoke-free ryokan features a restaurant, a 24-hour front desk, and an arcade/game room. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a lobby fireplace. Housekeeping is not available.
Kinugawa Onsen Hotel offers 162 accommodations with safes and slippers. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and children's slippers. This Nikko ryokan provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Kinugawa Onsen Hotel features hot springs. The ryokan offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers an arcade/game room, karaoke, and a fireplace in the lobby. Onsite uncovered valet parking is complimentary.

Kinugawa Onsen Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Kinugawa Onsen Hotel has a restaurant on site.
Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kinugawa Hotel
Kinugawa Onsen
Kinugawa Onsen Hotel
Kinugawa Onsen Hotel Nikko
Kinugawa Onsen Nikko
Onsen Kinugawa
Kinugawa Onsen Ryokan Nikko
Kinugawa Onsen Hotel Nikko
Kinugawa Onsen Hotel Ryokan
Kinugawa Onsen Hotel Ryokan Nikko

Kinugawa Onsen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 531 reviews
Rating 8 - Good. 201 out of 531 reviews
Rating 6 - Okay. 30 out of 531 reviews
Rating 4 - Poor. 8 out of 531 reviews
Rating 2 - Terrible. 5 out of 531 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Dated but friendly
Most things were good but considering we had a Western room, so many signs in the room were in Japanese only. All the Onsen , shops in the hotel and even outside the hotel especially a Tuesday were closed. There was no where to even buy a glass of water from 9am till 2pm. We couldn’t even book a family Onsen. Unfortunately the food and entertainment was the same when we were there for 3 nights in a row. The pillows were the worst I have ever slept on. The room were very clean but dated. Wifi was good. Staff were good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet was excellent with an enormous array of food. Private onsen was approx ¥3300 for 45minutes. There is quite a lot to do around the local area, we stayed one night but easily could have filled in two days.
Stayed 1 night in Nov 2024

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel estilo japonés muy cómodo y bien atendido. El Onsen muy bueno !!
Stayed 1 night in Nov 2024

8/10 Good

Anatole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large hotel with extensive spa facilities, great buffet breakfast and dinner options and extremely helpful staff. The building and rooms are a bit dated, need a modern upgrade.
Stayed 3 nights in Oct 2024

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was much different than I expected, it was a bit dated but the Japanese style room was very comfortable! And also the beds were comfy, we slept so well! The staff was incredible even though we had a language barrier and only a few of the staff members spoke English, it worked out totally great! Dinner and breakfast was included into our stay which was a nice surprise! It was incredible! We got to try little bites of Japanese cuisine which we otherwise would have not. They also had a few western bites as well! We were overwhelmed with amount of options and everything was delicious! We were about 40 minutes away from Nikko but it was easy to get around, took a taxi a couple times to get the train station early, buses doesn’t run continuously here. We had a lovely time and also used the private baths which were really nice!

10/10 Excellent

Jacqueline, CHULA VISTA

Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, requested taxis for the next morning for our party of 11 but none were available due it being a weekend. Front desk staff arranged for the hotel bus to take us.
Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very quiet and clean. Staff was very friendly and helpful and the breakfast Buffett was great
Stayed 2 nights in Oct 2024

4/10 Poor

Neelam

Liked: Staff & service
Disliked: Property conditions & facilities
There was a very loud fan noise outside of our window and it kept us awake the whole night. Both my friend and I work traveling and we heard jt. This property is very old and dated. The buffet was full of food however it was very mediocre. We shortened our stay from two nights to one night
Stayed 2 nights in Oct 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely big room with a fabulous view.
Stayed 2 nights in Sep 2024

8/10 Good

Miyoko

Stayed 1 night in Sep 2024

8/10 Good

Naoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the high standards of the buffet breakfast and dinner. And tea and coffee time with snacks were very enjoyable
Stayed 2 nights in Oct 2024

2/10 Terrible

Giulia

Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 7 days of busy touring around Tokyo this was exactly what we needed! Being surrounded by the lush green hills was lovely. The accommodation was great, we opted for a Japanese style room and it was wonderful. While we were enjoying the fantastic buffet our room was transformed with futons. The food was amazing, something for every taste, my teen sons had a wonderful time trying many different dishes over our stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Samuel

Stayed 1 night in Jul 2024

4/10 Poor

JAIME

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sub-standard 3* hotel for the price of a 5*. Difficulty the get in, far from all the nice attractions and the fact that the staff speaks very poor English, makes the experience more an adventure than anything else. Food was good, rooms were ok…did I mentioned I payed 5* price? The pictures on Orbitz look amazing thou.
Stayed 1 night in Jul 2024

10/10 Excellent

michelle, bell ville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food selection, staff were very nice. Rooms and amenities are great
Stayed 1 night in May 2024

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Kinugawa Onsen. The traditional Japanese rooms were wonderful and the breakfast and dinner buffet were wonderful. We also enjoyed the public baths, karaoke rooms, and reflexology massage. The gift shop was also lovely stocked. The views of the mountains and river from the rooms and floors were wonderful. Highly recommend if you want some low key, nature retreat from your visit to Japan.
Stayed 2 nights in Jun 2024

8/10 Good

Mou

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is not as new as it looks in the photos. The lobby has been renovated. Great welcome tea and sweets. The half an hour performance is excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Kristine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As the only westerners that we saw at the Hotel, we had a fabulous “Japanese” experience. The staff went out of their way to welcome us and to help us with any requests. Room was well serviced each day. Beds were very comfortable. The half board was wonderful. The breakfast and dinner selections were endless. The food was fresh, well presented and the variety was exciting for us as we got to try many different Japanese foods we otherwise wouldn’t have had the opportunity to taste. We didn’t use the Onsen so can’t comment about that. There were drinks and snacks provided throughout the afternoon also. One of the nice things for us was being provided with the traditional Yukata to wear around the Hotel. Very comfortable and relaxing. A nice surprise was an evening performance by a Magician/Gymnast artist who was very entertaining. Although English was not generally spoken in the hotel, we had no problems communicating with staff as they went out of their way to help and understand any situation. We used Google translate for anything that was not understood by us or the hotel staff. Although not much around the immediate hotel for tourists, we had a car so it was the ideal, quiet location for us. Valet service for the car was efficient and quick. Can’t speak highly enough of this wonderful Hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chunli, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, great buffet, great price
Stayed 1 night in Apr 2024

10/10 Excellent

Ildeliz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!! It is a little tricky to find and take “public transportartion and trains” and if you arrive to Nikko very late in the evening past 6 there will be no Taxis available. They will look after your needs and accomodations all the time. They were able to pick us up from the train station since we were in despair basically… and a little lost after a very long traveling day. They even helped us with dinner since we were really late and to coordinate a taxi service for the next day!!! I wished i could ve stayed longer to relax more. The breakfast and dinner buffet is a loooooot of food for everyone and a great variety of desserts as well. The reflexology therapy was great although for an additional fee. The have public and private onsen experiences as well. Great place! Great staff!!! Yuka was amazing!!! And all the staff very caring and accommodating even in the dinnning room. Everyone smiles and always in a good mood and attitude.
Stayed 2 nights in Apr 2024