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Chuzenji Kanaya Hotel

3.5 star property

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Photo gallery for Chuzenji Kanaya Hotel

Property grounds
Point of interest
Spa
Spa
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Chuugushi 2482, Nikko, Tochigi-ken, 321-1661
  • Lake Chūzenji
    ‪7 min walk‬
  • Ryuzu Waterfall
    ‪19 min walk‬
  • Kegon Falls
    ‪7 min drive‬

Room options

View all photos for Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

  • 355 sq ft
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Hollywood Triple Room, Non Somking

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Triple Room, Non Somking

  • 355 sq ft
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Hollywood Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Minibar, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room

Minibar, desk, free WiFi, bed sheets

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Hollywood Twin Room with Extra Bed

  • Sleeps 3
  • 3 Twin Beds

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Bar (on property)

Nikko Kanaya Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (377)
The price is $266
per night
$322 total
includes taxes & fees
Mar 26 - Mar 27
Nikko Kanaya Hotel

About this property

Chuzenji Kanaya Hotel

3.5-star Nikko hotel walkable to Lake Chūzenji
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and wedding services.
Chuzenji Kanaya Hotel offers 60 air-conditioned accommodations with minibars and slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nikko hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Chuzenji Kanaya Hotel features hot springs. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a terrace, a vending machine, and gift shops/newsstands.

Chuzenji Kanaya Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Chuzenji Kanaya Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel
Chuzenji Kanaya Nikko
Chuzenji Kanaya
Chuzenji Kanaya Hotel Hotel
Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel Hotel Nikko

Chuzenji Kanaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 200 reviews
Rating 8 - Good. 66 out of 200 reviews
Rating 6 - Okay. 13 out of 200 reviews
Rating 4 - Poor. 3 out of 200 reviews
Rating 2 - Terrible. 1 out of 200 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

WU HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shuko

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.

10/10 Excellent

Andrew

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024

10/10 Excellent

masayuki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for a wonderful experience in every way
This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024

8/10 Good

Nigel Merlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Hang Yee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with western decor. Friendly stafg
Stayed 1 night in Dec 2023

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Michael George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While we found the hotel to be very comfortable, there were a couple of drawbacks. It's rather remote with very few restaurant options nearby, meaning that we had to eat at the hotel restaurant. While the meals were good, they were pricey.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
There is nothing in the bin 70 of the hotel. You have to use the hotel restaurant which is good but expensive. You cannot see the lake because of the trees and you hear the noise from the street in front when sleeping with open window
Stayed 1 night in Sep 2019

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
We thoroughly enjoyed our stay. The staff is exceptionally friendly and give superb customer service. The elegant dining room menus for dinner are outstanding and the attention to each detail and is fun to watch unfold with each course. I especially enjoyed the Japanese breakfast option and again every detail is impeccable. The onsen is relaxing and the lake is close by. The hotel shuttle bus is convenient and again the staff is a great asset. We will definitely stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Julie, Tonbridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing lakeside stopover
Convenient stopover, on bus route to yumoto onsen and hiking trails. Lovely onsen at the hotel which we used after hiking and in late evening. Half board option gave us an excellent dinner in Japanese/French style

10/10 Excellent

HITOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静か
Stayed 1 night in Dec 2024

8/10 Good

HISAKI

Stayed 1 night in Nov 2024

8/10 Good

SHINOBU, Hoya-cyou,Nishi-tokyou-si

従業員さんもとても丁寧に接していただき、最高のロケーションと美味しい食事を歴史ある建物で楽しみました。 室内の加湿空気清浄機を使おうとしたらフィルター交換ランプが着いてしまいました。念のため裏を開けたら凄い埃が溜まっていて、使う気になりませんでした。
Stayed 1 night in Nov 2024

10/10 Excellent

YOSUKE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

kazumi

Liked: Staff & service, property conditions & facilities
良かったです。
Stayed 1 night in Oct 2024

10/10 Excellent

Shigeru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Toshiaki

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
あまり普段コメントしないのですが、、、 廊下のカメムシはなんとかしてほしかったです。あと、館内や部屋の中の調度品（鏡台や扇風機）についても気をつかうべきでしょう。高級感のないものでした。
Stayed 1 night in Sep 2024

8/10 Good

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024