A restaurant, coffee/tea in a common area, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.
Hotel Sunroute Niigata offers 231 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels and pay movies.
Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Niigata hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).
Hotel Sunroute Niigata has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Viale - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Languages
Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Self parking on site (JPY 1,100 per night; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
A restaurant
Coffee and tea in common areas
Restaurants on site
Viale
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Meeting room
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs on site
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV with digital channels
Pay movies
Food and drink
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The name on the booking must match the name on the passport.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 1500 per person
Self parking fee: JPY 1100 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata
Hotel Sunroute Niigata Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 153 out of 471 reviews" "
10 - Excellent
153
Rating 8 - Good. 216 out of 471 reviews" "
8 - Good
216
Rating 6 - Okay. 78 out of 471 reviews" "
6 - Okay
78
Rating 4 - Poor. 21 out of 471 reviews" "
4 - Poor
21
Rating 2 - Terrible. 3 out of 471 reviews" "
2 - Terrible
3
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Chun-tsu
Traveled with partner
May 6, 2023
Liked: Cleanliness, staff & service
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
The service: great. Location: convenient. Wifi: terrible.
Overall it was a good experience and I am happy. But WiFi can be a let down if you're planning to work online. Other than that I recommend the stay!
Room was clean and location pretty convenient, within walking distance from Niigata station. We booked a non smoking room, but the room still had cigarette smell throughout our stay. Also, there were no options of turning on the air conditioner, as there was only the heater, which made the room too warm at night. We could open the window to let it cold air, but the surrounding was quite noisy hence it was not that pleasant as well.
The hotel is reasonable priced and room size is acceptable. This is unlike some hotel in Japan with no more than 11 sq m. Parking fee is comparablely cost higher in other parts of Tohoku (Niigata is not part of Tohoku).
t
Stayed 3 nights in Jul 2018
8/10 Good
Trixie, Honolulu
May 10, 2018
Liked: Cleanliness, staff & service, room comfort
Staff was very helpful and tried their best to share information. Don't know if hotel was still in winter setting but the room's aircon didn't get cold enough.
Hotel is near Niigata JR Station.
The hotel staff are helpful. We had a massage chair in our room and we make use of it everyday after our long walk everyday. Thanks Hotel Sunroute Niigata.
Overall it was good, price and location, biggest problem is their ventilation, seems connected with that of the smoking rooms (centrally?) or just because of the age of the hotel. I was no different from sleeping in a smoking room, which is bad for a non-smoker and arranged a so-called non-smoking room. Though the room was very clean and the hotel is thoughtful in the details. Stayed for one night and I won't stay here again.
God breakfast with a choice of Japanese and Western food; especially good scrambled eggs. Wi-fi was frequently off and on which made posting on Facebook very tedious.
Sunroute Hotel is one of the practical options near the station. Neat, clean and comfort. No complaint.
Tomoaki
6/10 Okay
Verified traveler
Jan 28, 2017
Liked: Cleanliness
Close to Railway
Reasonable Hotel but I have experienced better in Niigata.
The breakfast was ordinary, the staff were efficient but did not extend themselves for hospitality.
Verified traveler
10/10 Excellent
Verified traveler
Dec 27, 2016
Liked: Cleanliness, staff & service, room comfort
Great location
Convenient hotel near JR station. Room look a bit tired but it is very clean and well maintained. Good room size for 3 adults.
Rooms were big by Japanese standards and the hotel was comfortable and quiet. Would definitely stay again.
Verified traveler
6/10 Okay
amy, Madison Wi
May 29, 2016
Disliked: Room comfort
Great location yet uncomfortable
Loved the location and the convenience to the train station. Hotel has also has low price laundry facilities. However Hotel is older, beds not comfortable and rooms could have been cleanier.
Nice hotel with big clean rooms and bathrooms. Staff very efficient and friendly. Great lobby and facilities. Excellent value for money.
KJB
6/10 Okay
Jeff, Oregon
Dec 14, 2015
Liked: Cleanliness, staff & service
Dated Business Hotel, but With Good Rates
This hotel is about 10-15 minutes walk from Niigata Station, but it’s not altogether easy to find. The hotel is really dated--due for a makeover. My room was clean and passable, but the window looked out on the building right next door. The staff was just fine--polite and welcoming--but not especially attentive. The biggest advantages to the place were the location and the price.
Used on business.Good to access to Niigata station.
Verified traveler
6/10 Okay
Verified traveler
Sep 21, 2015
Liked: Staff & service
Disliked: Room comfort
Dated, unpleasant smell in the room
The room is clean as Japan's standard, but what's made me hesitate to stay here again is the smell. I am a non-smoker and i stayed at a non-smoking floor. But it might be the hotel is a bit old so smell of cigarette already spread to other floor? i'm not sure but the smell of the room just wasn't very pleasant.
The service of the hotel is just as normal compare to other japanese hotel. Location-wise, it's 5-mins walk to Niigata station, however, most interesting stuff of Niigata city are actually at Homachi and Furumachi where you need to take a bus to. But if you're arriving from Shinkansen with some heavy luggage, proximity to JR station is definitely a big help.