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White Oaks Resort & Spa

5.0 star property

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Photo gallery for White Oaks Resort & Spa

Premium bedding, pillowtop beds, minibar, in-room safe
Interior
Luxury Deluxe Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Reception
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Outlet Collection at Niagara
    ‪1 min walk‬
  • Niagara College Niagara-on-the-Lake Campus
    ‪4 min walk‬
  • Royal Niagara Golf Club
    ‪12 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪45 min drive‬

Room options

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Executive Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Deluxe Suite

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Tower

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

White Oaks Resort & Spa

Resort in Glendale
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
In addition to a full-service spa, White Oaks Resort & Spa features indoor tennis courts and an indoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

This resort offers access to a business center and meeting rooms. This eco-certified resort also offers a health club, a hot tub, and a sauna. Onsite parking is available (surcharge).

White Oaks Resort & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 18 to 30 for adults, and CAD 8 to 25 for children
  • Fee for in-room wireless internet: CAD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 105670954RT0001

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1492 out of 1879 reviews
Rating 8 - Good. 285 out of 1879 reviews
Rating 6 - Okay. 69 out of 1879 reviews
Rating 4 - Poor. 15 out of 1879 reviews
Rating 2 - Terrible. 18 out of 1879 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place for a family trip
Perfect stay! Staff were amazing.
Stayed 1 night in Jan 2025

10/10 Excellent

Carla

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are all top level. From the moment you arrive, to when you depart they are there to assist, and ensure your stay is excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Great property in a great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Dec 2024

2/10 Terrible

Raymond, Edmonton

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst five-star I have ever stayed. The staff is not helpful at all and the services is way too old. It looks like an building older than my grandma.
Stayed 1 night in Dec 2024

8/10 Good

Maryam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a very convincing place
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax!
Stayed 2 nights in Dec 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick night away, the gym, spa and food were all amazing- service was excellent throughout the resort
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay... always!
This is our families go to hotel for a quick night away from reality. The pool is great, restaurants delicious and overall atmosphere is relaxing. Will be back in a few months.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamires

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay with our two little boys
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but TV connection issues
This is a great place to stay! For singles, couples, a family with children, a retired couple... you name it! My only issue was that when I tried to connect to the Google Chromecasts to play the streaming platforms, like Netfix, YouTube etc, it kept randomly logging me out. I'm not sure if the issue was with the WiFi connection or the Google Chromecast app itself, but it as quite frustrating when trying to watch something in the evening. The basic cable doesn't have many options so it was a bit frustrating to watch anything. Overall, great trip and location! Right across the outlet mall, so perfect time during the Boxing Day sales, if you're looking to shop!
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything is excellent
Stayed 2 nights in Dec 2024

6/10 Okay

Abiodun

Liked: Cleanliness
the hotel felt and looked tired. The location is awesome for shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonghee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was amazing stay! The room was very clean, spacious and beautiful! We will definitely go back! I just wish their swimming pool was a bit cleaner. That’s it. Oh also we had dinner at LIV restaurant in the hotel. It was fantastic! Best service ever I experienced and delicious! Strongly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Radmila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Polina, Peninsula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay. Pool and hot tub is amazing !!!! Very warm. Highly recommend. The only recommendation is to add sleepers to the guest for the pool use
Stayed 1 night in Nov 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Dec 2024

10/10 Excellent

Lenox, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, exceptional service and nicely decorated. Always a great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Ngok Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Theepan

Stayed 3 nights in Dec 2024

10/10 Excellent

nivedita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay- very friendly staff, rooms were large and very comfortable. Excellent shower
Stayed 2 nights in Dec 2024

2/10 Terrible

ERIC CHI HANG

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
They don’t welcome the oriental client anymore. Especially in the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024