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The Giacomo, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Giacomo, Ascend Hotel Collection

Lobby
Lobby
Dining
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
222 First Street, Niagara Falls, NY, 14303
  • Conference Center Niagara Falls
    2 min walk
  • Seneca Niagara Resort & Casino
    4 min walk
  • Niagara Falls State Park
    5 min walk
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    17 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • 255 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

  • 255 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Niagara Falls

Pool
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1816)
The price is $98
per night
$112 total
includes taxes & fees
Jan 8 - Jan 9
Hyatt Place Niagara Falls

About this property

The Giacomo, Ascend Hotel Collection

3-star hotel in Downtown Niagara Falls
Along with a 24-hour fitness center, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
The Giacomo, Ascend Hotel Collection offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite secured self parking is complimentary.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (25 inches high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Portable shower seat
  • Roll-in shower (81 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews" "
Rating 8 - Good. 238 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 2 night stay at the Giacomo. Parking is gated and directly across the street. It is depressed neighborhood but safe and walkable. It is in a touristy area and very close to the rapids and road to goat island. There are several food trucks during the day and a few evening dining options. Breakfast was typical hotel buffet style and the staff was very friendly and helpful. It is actually part condo and part hotel. There are some decor issues which could be improved but overall very pleasant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is old and charming. Quirks, sure but it just adds to the ambiance
Stayed 1 night in Sep 2024

4/10 Poor

Melany

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in the cleanliness and staff did not follow through with promise to complete turndown service while we were out for over 6 hours. More than enough time to properly clean a room after it was brought to their attention. Sky view lounge also disappointing the lookout windows were disgusting and covered in spiders. Manger acted like they were trying to make it right but with no follow through it was empty words. This was extremely frustrating since this is the first and only time I’ve ever had to make a complaint during a hotel stay and it was handled very poorly. They did compensate some of our stay, but considering we also had problems with the parking plus all of the room issues, it seems like they should have done more.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Beautiful property
Stayed 2 nights in Jul 2024

6/10 Okay

Edward

Traveled with partner
We thought the hotel was nice. Only complaint is that the breakfast was not good. Everything tasted like it was pre-made and heated in a microwave. The bacon today was barely cooked.
Stayed 2 nights in Sep 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel
My only regret is that we only had one night in this beautiful historic hotel. Our room was huge with a corner fireplace and several windows. We walked to Niagara Falls from the hotel and loved the free secure parking lot we could leave our car in. There is a lounge on the 18th floor to watch fireworks from! The bar was beautiful with several cozy seating areas. We enjoyed the complimentary breakfast, especially the blueberry topping for our French toast! I will be recommending this hotel to anyone headed this way and hope to stay here again 💕
Stayed 1 night in Sep 2024

6/10 Okay

Myra

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Loved the boutique feel, however when got to room the first thing I pulled bedding back and there was hair on the sheets, I continued into the bathroom and there was more hair in the shower. The commode seat needed to be replaced b/c the vinyl was flaking off. Mattress had dips on both sides to the point you pretty much rolled out of the bed. The climate controlled unit made a gurgling sound all night along with some other loud noise ever so often. The fruit particularly the cantaloupe and pineapple at breakfast were beyond ripe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming perfect location must stay
Incredible view of fireworks indoors 19th floor. Wonderful staff and friendly guests. Nice bar and yummy cookies. I was alone single woman and I felt safe. Excellent secured parking. I will definitely stay again. A charming convenient short walk to everything. I wish they had a hot tub, that is the only thing missing. Charming king bedroom and nice shower.
Stayed 1 night in Sep 2024

4/10 Poor

Joyce

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and great staff, also near to the Niagara Falls area , I love it ❤️
Stayed 3 nights in Sep 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service
Well prepared complimentary breakfast. Staff was friendly, Room was not well cleaned.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully restored turn of the century property AND reasonably priced! Clean, quiet and comfortable.
Stayed 1 night in Sep 2024

2/10 Terrible

Vickie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
You advertise an amenities that the hotel does not offer and that was one of the reasons I chose the hotel. I booked three rooms in the same issues were among my friends. Our rooms were not cleaned daily. We had to get our own towels and supplies on aYou advertise an amenities that the hotel does not offer and that was one of the reasons I chose the hotel. I booked three rooms in the same issues were among my friends. Our rooms were not cleaned daily. We had to get our own towels and supplies on a daily basis. They did not clean our rooms on a daily basis or even make up our beds on a daily basis. It was a pure beating. our room keys had to be re-keyed on a daily basis. Expedia advertised upgrading to Cityview room. They do not offer that I looked at bricks when I brought it to their attention they said they do not offer that that was Expedia. Expedia advertised hot tub. They do not have one highly highly disappointed. And would like a response back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kenneth, Waterloo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
So close to the falls. Nice old hotel, very friendly and helpful staff!
Stayed 2 nights in Sep 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
The thing I liked most was location location location!!
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Stayed 2 nights in Aug 2024

6/10 Okay

Mona

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Varida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Niagara State park
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Giacomo was a great experience. Staff was friendly, room was clean and the Breakfast attendants were both very polite, food was very tasty! We didn’t get a chance to experience the luxurious bath robs but we truly enjoyed our stay. Thanks for a great stay! See you again in future endeavors!
Stayed 1 night in Aug 2024

6/10 Okay

Ajay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Giacomo Hotel.
Stayed 1 night in Aug 2024