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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Aerial view
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪12 min walk‬
  • Fallsview Casino
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(144 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

7.0 out of 10
Good
(2 reviews)
  • 680 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

8.0 out of 10
Very good
(1 review)
  • 680 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(66 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel in Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa@Sterling. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sterling Inn & Spa - an Ontario's Finest Inn features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite parking is available (surcharge).

Sterling Inn & Spa - an Ontario's Finest Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1448 out of 1829 reviews
Rating 8 - Good. 280 out of 1829 reviews
Rating 6 - Okay. 62 out of 1829 reviews
Rating 4 - Poor. 17 out of 1829 reviews
Rating 2 - Terrible. 22 out of 1829 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful huge room!!! Stunning actually. A 5 minute walk to Clifton Hill. So happy we booked here. It's absolutely gorgeous. And breakfast in bed !!!!
Stayed 1 night in Jan 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and rooms. The walls are a bit thin can hear phone and others talking in the next room.
Stayed 1 night in Jan 2025

10/10 Excellent

Thyra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time staying here! It is perfectly clean, the staff are all so friendly, kind and very helpful. They offer complimentary breakfast in bed which was delicious and delivered on time each morning! A few minutes walk from Clifton Hill and all entertainment! We will definitely be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and facility.
Overall excellent stay. Staff was attentive and assisted with small issues. Room is spacious and luxurious. The only negative is you will get some ambient noise from other rooms and doors opening and closing. But the space makes up for this. The facility has ample parking and easy access to all of the tourist attractions. Breakfast delivery was extremely late during the stay but staff was attentive and apologetic. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Stayed 1 night in Dec 2024

10/10 Excellent

Leandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept. The room was quie large. The spa was well laid out and the massage and facial was really good. The falls and all activities were just walking distance away. I loved the breakfast in bed option because i enjoy sleeping in. Its the perfect getaway spot.
Stayed 2 nights in Dec 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough property and a large room but the room needed refreshing, definitely showing signs of wear and tear.
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
A wonderful experience overall. Super friendly staff. The room was beautiful including a steam shower. The included in- room breakfast was amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Adubea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space, very clean and comfortable
I was very pleased with my room and how spacious it was. I enjoyed my stay to the max. The bed was super comfortable and I slept like a baby. Complimentary breakfast was great. Great experience overall.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent caring staff in this lovely property. Easy walking distance to everything and very spacious rooms.
Stayed 1 night in Dec 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and spa service. Mattresses are terrible
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Caren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one entrance to the property. Not a lot of parking spaces. But overall its fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Smitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Monita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Agnes, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Chong Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

So-Young

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024