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Staybridge Suites Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Staybridge Suites Niagara-On-The-Lake by IHG

Shopping mall
Point of interest
Exterior
Point of interest
Indoor pool, open 7 AM to 11 PM, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
524 York Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪15 min walk‬
  • Outlet Collection at Niagara
    ‪3 min drive‬
  • Château des Charmes
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪54 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

Room amenity

Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Room amenity

Studio Suite, 1 Queen Bed, Kitchen

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, Kitchen

Room amenity

Standard Room, Kitchen

  • 400 sq ft
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Holiday Inn Express Niagara-On-The-Lake by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1493)
The price is $129
per night
$152 total
includes taxes & fees
Apr 18 - Apr 19
Holiday Inn Express Niagara-On-The-Lake by IHG

About this property

Staybridge Suites Niagara-On-The-Lake by IHG

3-star hotel in Glendale
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, concierge services, and dry cleaning.
Staybridge Suites Niagara-On-The-Lake by IHG offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites Niagara-On-The-Lake by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 500 square feet (46 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Staybridge Suites Niagara-On-The-Lake by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:30 AM on weekdays. A complimentary manager's reception is offered on select days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • Wine tours

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Niagara-on-the-lake Aparthotel
Staybridge Suites Niagaraonth
Staybridge Suites Niagara on the lake
Staybridge Suites Niagara-On-The-Lake by IHG Hotel
Staybridge Suites Niagara on the lake an IHG Hotel
Staybridge Suites Niagara-On-The-Lake by IHG Niagara-on-the-Lake

Staybridge Suites Niagara-On-The-Lake by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 800 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 23 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Flor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great Nice Clean the staff is great. I highly recommend it. Breakfast included variety is delicious.
Stayed 8 nights in Dec 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility. Loved the beds, the breakfast and it was very quiet. Fantastic location near the Niagara fashion outlets and quick easy drive to Niagara Falls. Would definitely stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from Check-in to Check-out was fabulous !! All the staff were friendly & helpful. The suite was spacious, clean well appointed and had everything you need in the kitchenette! The pool was great, the grandkids loved it !! I will definitely stay here again in the future!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing time
My husband and I stayed here to celebrate New Year’s Eve at niagara on the lake. Staybridge hotel was perfect. Felt like being at home. Everything we needed was there very clean and comfortable hotel. Staff was very friendly and helpful. We will stay here again in the future.
Stayed 2 nights in Dec 2024

6/10 Okay

John

Stayed 1 night in Dec 2024

8/10 Good

Omar Kabir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall is very clean and well kept. All the staff working there as extremely friendly and welcoming. The rooms are spacious and clean, they provide you with everything that you would need to be comfortable. A few reasons why I didn’t give them 5 stars: -The kettle in the room was extremely dirty. - The coffee machine in the room was SO old and outdated. Every hotel I have stayed at in the past couple of years have updated their machines to Keurig or Nespresso - The breakfast was disappointing, like very disappointing. Literally very very few options.
Stayed 4 nights in Dec 2024

8/10 Good

Luke

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice tidy property with friendly staff, found someone else clothes in the drawers and conditioner was empty in shower. Nice room however, would recommend
Stayed 3 nights in Dec 2024

2/10 Terrible

Barbara

Stayed 2 nights in Dec 2024

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to this property three times now. The rooms are spacious, clean and comfortable. They are stocked with everything we need...especially for cooking. The staff ate friendly and the breakfast is lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Verity

Stayed 1 night in Dec 2024

8/10 Good

monther

Traveled with family
Liked: Cleanliness
The breakfast was Ander the average
Stayed 1 night in Dec 2024

10/10 Excellent

Dhinakaran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, it was neat and well maintained!
Stayed 1 night in Dec 2024

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 1 night in Dec 2024

10/10 Excellent

parmjit

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. The property was spotless and breakfast was fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an awesome time at The Staybridge at Niagara Falls Lake. Robin at the front desk was such an awesome person.. Very Hospitable and kind. She made our stay so nice!! Thank You Robin!!😎
Stayed 4 nights in Dec 2024

6/10 Okay

Elia, NORTH ATTLEBORO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mujtaba

Stayed 12 nights in Nov 2024

10/10 Excellent

Jd

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and spacious every thing was clean and well maintained staff was helpfull and very nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wendy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! We had a one bedroom suite and we couldn’t haven’t happier. Large, well designed, comfortable. Fully stocked kitchen! The beds were comfortable, particularly the soft sheets. Everything was spotless. We had our two dogs with us and they even got a giant cookie on check in! Staff were very accommodating and kind. Wonderful stay, thank you!
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Traveled with partner
All pleasant
Stayed 1 night in Dec 2024

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024