Sheraton Fallsview Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Fallsview Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
View from room
Point of interest
Couples treatment rooms, spa tub, body treatments, hydrotherapy

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Clifton Hill
    1 min walk
  • Queen Victoria Park
    1 min walk
  • Oakes Garden Theatre
    2 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

Room, 1 King Bed, Balcony, High Floor, Falls View

  • 344 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, High Floor, Whirlpool, Falls View

  • 391 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, No View

  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed, No View

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, American Falls View

  • 290 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub, American Falls View

  • 320 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Falls View

  • 419 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, High Floor, Falls View

  • 374 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 320 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Park View

  • 320 sq ft
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, American Falls View

  • 258 sq ft
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa Bed, American Falls View, Corner

  • 390 sq ft
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sheraton Fallsview Hotel

4-star hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Fallsview Hotel features a water park (surcharge) and a waterslide. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 18 meeting rooms. This family-friendly hotel also offers a casino, an outdoor pool, and an indoor pool. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Fallsview Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3267 out of 6293 reviews" "
Rating 8 - Good. 1418 out of 6293 reviews" "
Rating 6 - Okay. 688 out of 6293 reviews" "
Rating 4 - Poor. 411 out of 6293 reviews" "
Rating 2 - Terrible. 509 out of 6293 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with this choice in hotel at Niagara, ON. The view was spectacular. The room was incredibly clean. We loved the outdoor pool. It was convenient to the sites/destinations we had on our itinerary. The staff and concierge were particularly helpful. The firework work every night from the comfort of our own room was a bonus!
Stayed 4 nights in Aug 2024

10/10 Excellent

ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy we booked here. The hotel was clean and situated in a great spot to walk around. Try and stay when the fireworks show is playing. We had the perfect view from our room
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Azim

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything wonderful nature, the kids like it
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great sleep .. cozy bed and the best pillows
Stayed 1 night in Aug 2024

8/10 Good

Harjot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place
Stayed 1 night in Aug 2024

4/10 Poor

Suneeta

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we had a park view room floor 3 which meant we could see the American falls and Cliftonville. It’s a lively place that’s still going strong past midnight so if you want peace and quiet don’t go for the cliftonville view. Lots of things to do and see, the wego bus is fabulous and cheap, hotel gives yiub2 free tickets. Lifts are hit and miss, you can wait ages. View from restaurant and pool area is fab. Breakfast was good too.
Stayed 6 nights in Aug 2024

6/10 Okay

Shainna

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagara Falls Vacation 2024
We had an AMAZING time at Fallsview! Housekeeping was great; Brunch was delicious; people were friendly; the Niagara Falls, Fireworks and ALL activities plus attractions were AMAZING too!😊
Stayed 4 nights in Aug 2024

10/10 Excellent

Cristian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Rose Dorly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great hotel. But the parking can be expensive whether you do the valet or the daily option. Spa was not so great. The steam room look too basic and small so was the sauna. The rooms that faced the falls were very nice, but my floor which was the 20 floor was very cold. I did enjoy my stay overall!
Stayed 4 nights in Aug 2024

8/10 Good

Shahab

Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating. Was able to push my check out by a half hour. Room was clean and very spacious. Cleaning staff always said hi when they saw you in the halls. Would definitely recommend a stay here
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy, Leicester

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the falls from our room
Stayed 3 nights in Aug 2024

10/10 Excellent

Danaisys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Aug 2024

2/10 Terrible

Sonia

Disliked: Staff & service, property conditions & facilities
You don’t get what you pay for
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hire more people!
Overall it was good however I dreaded having to deal with the front desk because of the long long lines and only 2 or 3 concierge staff available. You should really staff more people, especially in the mornings and early evenings - since it is not a mystery how many guest checking are scheduled in each day, a sufficient number of staff should be ready. Hire more people!
Stayed 1 night in Aug 2024

8/10 Good

JILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Marie-Noelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was an ok hotel. It is old. If you don't have a falls view you don't really have a window and the room is very dark.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gia Dat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location and walkability. Nice hotel with great view. Only negative is that we were woken up multiple times during the night by kids or young adults banging on doors and running in the hallways.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamika, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning
Stayed 4 nights in Aug 2024