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Sheraton Fallsview Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Fallsview Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Point of interest
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Clifton Hill
    1 min walk
  • Queen Victoria Park
    1 min walk
  • Oakes Garden Theatre
    2 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

View all photos for Room, 1 King Bed, Balcony, High Floor, Falls View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, High Floor, Falls View

  • 344 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, High Floor, Whirlpool, Falls View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, High Floor, Whirlpool, Falls View

  • 391 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, No View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, No View

  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, No View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, No View

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, American Falls View

Room, 2 Queen Beds, American Falls View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, American Falls View

  • 290 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub, American Falls View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Bathtub, American Falls View

  • 320 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Falls View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony, Falls View

  • 419 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, High Floor, Falls View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony, High Floor, Falls View

  • 374 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

  • 320 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Park View

  • 320 sq ft
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, American Falls View

Room, 1 Queen Bed with Sofa bed, American Falls View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, American Falls View

  • 258 sq ft
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed, American Falls View, Corner

Junior Suite, 1 King Bed with Sofa Bed, American Falls View, Corner | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa Bed, American Falls View, Corner

  • 390 sq ft
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot Tub
Breakfast included
Restaurant
4.0 out of 5, Very Good, (10936)
The price is $124
per night
$154 total
includes taxes & fees
Jan 6 - Jan 7
Embassy Suites by Hilton Niagara Falls Fallsview

About this property

Sheraton Fallsview Hotel

4-star hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Fallsview Hotel features a water park (surcharge) and a waterslide. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 18 meeting rooms. This family-friendly hotel also offers a casino, an outdoor pool, and an indoor pool. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Fallsview Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3288 out of 6262 reviews" "
Rating 8 - Good. 1397 out of 6262 reviews" "
Rating 6 - Okay. 670 out of 6262 reviews" "
Rating 4 - Poor. 405 out of 6262 reviews" "
Rating 2 - Terrible. 502 out of 6262 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Phuong Le

Stayed 2 nights in Sep 2024

2/10 Terrible

Hamid, URBANA

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I had a disappointing experience at the Sheraton. They didn’t honor the breakfast that I had already paid for. My room number was written on a card, which turned out to be the breakfast voucher, but I wasn’t informed about this. When the restaurant asked for the voucher, I had no idea what they were talking about. I went to the front desk to report the missing voucher, and they made me wait for 15 minutes while they checked the security cameras to confirm I had received it. I was shocked by the lack of trust in their customers. Ultimately, they refused to give me a replacement voucher for the breakfast I had already been charged $50 for. They should make it crystal clear to keep the card with the room number and take it to breakfast. I will never stay at Sheraton again.
Stayed 1 night in Sep 2024

10/10 Excellent

Johanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rien a ajouter
Stayed 1 night in Sep 2024

6/10 Okay

Lori

Traveled with family
The tops of our desk and nightstands were clearly dirty, I cleaned them myself with my wipes and our door did not shut properly, you really needed to push on it. Plus the pool was closed for maintenance so my child was very disappointed in that. For what we paid, I do expect more. The staff though were very friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Gerry

Liked: Cleanliness, property conditions & facilities, room comfort
loved it
Lovely hotel. Clean and comfortable. Falls view was fantastic.
Stayed 1 night in Sep 2024

6/10 Okay

Farrah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff, pool staff and spa services was all amazing, however, when it comes to customer service the fallsview breakfast buffet staff missed the mark, prepaid for the buffet for my stay and had a terrible experience every time we went. Rude, pushy, and no comprehension of how to treat customers. The room service did not clean well and gave us ripped and town towels.
Stayed 4 nights in Sep 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. We had an amazing view of the falls and really enjoyed the fireworks at night! The room was also very clean. Parking is overpriced and with the amount that is charged for a room I think something for breakfast should be included such as muffins, bagels, etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Annette

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Petrica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and excellent location!
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

8/10 Good

Elton

Stayed 3 nights in Aug 2024

10/10 Excellent

Cristina

Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
It was right near clifton hill the walk was not far to clifton hill or the falls. We also got to enjoy the firework display from our room.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Chaymaa

Traveled with family
Liked: Cleanliness, property conditions & facilities
For 250$ a night, there's no breakfast included? They also charged my card 55$ dollars for no reason. Overall, it's a really clean hotel with comfortable beds and directly on Clifton Hill.
Stayed 1 night in Sep 2024

8/10 Good

Sheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Right in the middle of Clifton hill. So many fun things to do. Hotel was nice, room was a bit smaller than expected but clean
Stayed 2 nights in Sep 2024

6/10 Okay

Dan Patrick

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I noticed little things that bothered me during our stay here like broken faucet handles, bed sheets were a little itchy for us maybe due to dust allergies, and the lack of AC during our stay. The AC didnt even cool our room and it felt better opening the windows that’s how ineffective the AC was.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ignacio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Kari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located
Stayed 1 night in Sep 2024

10/10 Excellent

mohsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Paige

Traveled with partner
Disliked: Staff & service
The washrooms off the main lobby were disgusting upon arrival. The front desk woman we checked in with wasn’t very polite. The room didn’t have very good AC
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to visit every year!
Stayed 4 nights in Sep 2024

10/10 Excellent

Sepalika

Stayed 1 night in Aug 2024

10/10 Excellent

Nilanka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
Went as a family for a weekend. We loved how close everything was to the hotel and the convenience of everything being within walking distance. I thoight the room with no view/window would bother us but it did not at all. The convenience of everything far outweighed the lack of window.
Stayed 2 nights in Sep 2024