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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board
Indoor pool
Suite, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board
Lobby
1 bedroom, premium bedding, desk, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Clifton Hill
    ‪5 min walk‬
  • Fallsview Casino
    ‪11 min walk‬
  • Fallsview Indoor Waterpark
    ‪11 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Exterior Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Exterior Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade) | 1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

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Lobby

Days Inn by Wyndham Niagara Falls Near The Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (3255)
$205 nightly
The price is $205 total
includes taxes & fees
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About this property

Quality Inn & Suites

Hotel in Clifton Hill
This smoke-free hotel features an indoor pool, self parking, and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a computer station, express check-out, and a lobby fireplace.
Quality Inn & Suites offers 59 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Quality Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Hooters Niagara - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), Croatian, English, French, Hindi, Italian, Macedonian, Serbian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Hooters Niagara

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Quality Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 156 out of 837 reviews
Rating 8 - Good. 203 out of 837 reviews
Rating 6 - Okay. 188 out of 837 reviews
Rating 4 - Poor. 132 out of 837 reviews
Rating 2 - Terrible. 158 out of 837 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marius

Stayed 1 night in Mar 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Mar 2025

8/10 Good

Kristiana

Liked: Cleanliness, staff & service, amenities
Pool was cold, hall wall need worked on, the staff was great and place was kept clean by the staff.
Stayed 2 nights in Mar 2025

2/10 Terrible

Aryan

Stayed 1 night in Mar 2025

4/10 Poor

Brodie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It did not match the pictures
Stayed 2 nights in Mar 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Shaira

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Shaira

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked in at night and I was very tired then I found out the Bedsheets and pillowcases were dirty and also the toilet was broken then I had to change the room . I moved my stuff to the other room and that’s itself a job then also I found the bedsheet dirty and I saw hair on the sheets and pillows and the second day I got some rashes on my skin I had to complain in the morning to the office but no response at all and I was ignored so I feel that I wasted my money. This is was a horrible experience and honestly I will never go there again because this place is so dirty and even the floor and the washroom
Stayed 2 nights in Mar 2025

10/10 Excellent

Palak

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super happy client

Very very good stay. Staff was so good. Gave an upgrade without asking as I mentioned it was my birthday celebration. Whatever we asked they provided. Super happy with the stay. Highly recommend it
Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were amazing. Place was clean. But lots needed to be repaired. "Breakfast" is something to be desired. Also every where in the hotel is freezing cold except rooms. Pool was freezing. And jaquzzi closed.
Stayed 3 nights in Feb 2025

8/10 Good

Andrea Florina, Old Toronto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool water was cold. Hallway temperature was cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Brian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room average , no hot tub like site says, staff very nice
Stayed 2 nights in Feb 2025

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

8/10 Good

Aashika

Liked: Cleanliness, property conditions & facilities
It was good stay. Room was neat and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

richard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stairs to go to out door units in poor condition unsafe. literally crumbling under your feet. room had heat off and took several hrs to get warm and multiple towels to cover the draft from under the door. room didn’t have ironing board, any hangers for clothing. washroom was fairly new but minimal hot water to shower. On selecting options lower level was selected but unavailable when arrived.
Stayed 1 night in Feb 2025

6/10 Okay

Fernando

Traveled with partner
Rooms are updated but not as good as pictures on the website.
Stayed 1 night in Oct 2024

2/10 Terrible

Ramanpreet

Stayed 1 night in Jan 2025

4/10 Poor

Austin

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The receptionists were excellent. Even though we booked the end of October we did not get a room in the main building and had to cross the parking lot each time. There was snow and ice all over the parking lot but it was not sanded or salted. We went for breakfast and the pork sausages were recooked and came out shrivelled and tasteless. We were not aware that there was no housekeeping. There is no hard copy invoice so we have no idea of the total cost.
Stayed 2 nights in Feb 2025

4/10 Poor

Niki

Disliked: Cleanliness, property conditions & facilities
Room was not very clean
Stayed 2 nights in Jan 2025

6/10 Okay

Christopher

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel is very old and ran down. Wall paper peeling, curtains falling apart etc.. Looks like they tried to remodel bathroom but it doesn’t match anything else. Hot water for shower was warm at best. People screaming all night. Hot tub is permanently closed in the pool room and the gym is absolutely worthless. One set of 5lb and 10lb dumbbells. Breakfast is ok. The eggs and pancakes are rubbery. It is close to Clifton Hill and that was the best part.
Stayed 2 nights in Jan 2025

6/10 Okay

Rob

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Hotels.com Descriptions of this Hotel out of Date!

When we arrived we were informed that there was no Hot Tub and that it had been closed down 4 years ago! On the Hotels.com website it shows that there is a Hot Tub at this property for public use and there is even a picture of it on the site .... Secondly we booked 2 Queen Suites with a sofa bed and we did not get those room types as the hotel does not have rooms that are like that .... again we booked this room type on Hotels.com and the website showed that this is the room type we would get and we did not ! Anyone booking this hotel on Hotels.com beware as they do not have the proper descriptions on this hotel updated!
Stayed 2 nights in Jan 2025