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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Enter a casual dining space with a seating area and black carpet leading to a tiled floor.
Romantic wedding arch surrounded by lush greenery and elegant candlelight.
Welcome to our hotel lobby, featuring a spacious reception area with a modern desk, comfortable seating, and a grand staircase.
Relax by the pool surrounded by lounge chairs and lush greenery.
Legends Bar & Grill offers a welcoming entrance with a classic sign and lush greenery.

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pet friendly
  • Pool

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪3 min walk‬
  • Niagara Falls State Park
    ‪5 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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3.8 out of 5, Good, (3069)
$341 nightly
The price is $341 total
includes taxes & fees
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About this property

Quality Hotel & Suites At The Falls

Hotel in Downtown Niagara Falls
Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Quality Hotel & Suites At The Falls features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quality Hotel & Suites At The Falls has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 355 out of 1328 reviews
Rating 8 - Good. 307 out of 1328 reviews
Rating 6 - Okay. 282 out of 1328 reviews
Rating 4 - Poor. 199 out of 1328 reviews
Rating 2 - Terrible. 185 out of 1328 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attraction. Staff welcoming and pleasant
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Anshul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was great. Our closest had no clips to attach coat Hanger's. No closet with all my jackets. It did not get fixed. The next guest won't have a closet. Soda machine out of order. The boiler went down, cold shower and no hot tub. We planned the trip on using Hot tub after being cold and wet. Computer crash made keys a pain. Easter breakfast was very good. The staff were helpful and friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Alondra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It was nice for a short stay. Nice staff. Cleaning could be more detailed.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Parents drop their kids off at the pool area and go to the bar to drink. 2 people almost got into a fight as kids left unattended started to argue. Burger place closed early, around 8pm.
Stayed 2 nights in Apr 2025

8/10 Good

Juvenal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good ubication and clean, bar was excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Cj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Was a perfect location for walk capability and the staff was very helpful. When I did have issues, they handled it.
Stayed 1 night in Mar 2025

6/10 Okay

Jorge, Hackensack

Traveled with family
Liked: Staff & service
resort is old building.
Stayed 1 night in Apr 2025

2/10 Terrible

crystal

Traveled with family
Disliked: Staff & service, property conditions & facilities
From the moment I checked in the lady at the front was very rude. The shower was very cold and the breakfast was not good either. I would never recommend this property to any one if it was free. I had a horrible experience
Stayed 1 night in Apr 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel as pretty clean. Fromt desk staff were very friendly and helpful. Loved the hot tub and pool. They were really busy in the evening. I took my daughter and friend for a girls night and we all had fun!
Stayed 1 night in Apr 2025

8/10 Good

Shanette

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, parking is hit or miss. Small lot for NF
Stayed 1 night in Mar 2025

2/10 Terrible

James

Disappointed

The power was out and so we could not stay there, but yet we were told we would not get a refund. It wasn’t our fault the power was out. I think that’s a very poor policy.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent location. All good except $30/night for parking is outrageous.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Traveled with partner
Liked: Staff & service
Good hotel. Reasonably priced. Excellent staff.
Stayed 1 night in Apr 2025

6/10 Okay

Tina

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Nice workers, not so nice stay.

The workers were amazing! Especially Gabriel! He was wonderful and always helpful. Room size was good. Walking distance to the falls! Now for the not so good. The tv was very small for the room size. There was no good channels on our tv. However my daughter stayed in a different room and had different tv channels. I was told she had direct tv and we had spectrum. The bed was HARD!! Very hard to sleep on. There was water damage on the ceiling. The bathrooms were so small. The bathtub was dirty. The pool was cold and the hot tub was broken. The hotel restaurants didn’t deliver to your room. The hallway smelled like weed from other guest even though it was a no smoking hotel. Noisy heaters. Thin walls. Breakfast consisted of sausage, scrambled eggs, waffles, pancakes, instant oatmeal, cereal, yogurt, toast, bagels, coffee and juice. It was ok for what it was. We are planning another visit it Niagara Falls but I think we will probably pick another hotel next time.
Stayed 2 nights in Apr 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Marquise

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Michael L

Traveled with partner
Liked: Staff & service
Ok
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Concierge service.

The gentleman that checked us in was absolutely great. I don’t remember his name though. When we checked in they gave us a room way down the hall away from the elevators. I explained that I had a knee replacement and they moved us up closer, which was fabulous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yevheniia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was short stay. But we enjoyed that we could walk 15 minutes to Niagara Falls any time we wanted:)
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chippendales

The people that runs this hotel are exceptionally amazing. They are so friendly and helpful. I would come stay just so i could see them again
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth, DUNKIRK

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No ample parking. Old building. Entire door frame to room loose and unstable. Cracked and peeling wallpaper throughout the hallways. Bar on site so busy and loud due to a local hockey tournament but did not affect us once we got into our room. Highlight of stay was the staff. Super helpful accommodating and polite! Room was also very clean despite dated walls and doors. Comfy beds and pillows too!
Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025