Quality Hotel Fallsview Cascade

2.5 star property

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Photo gallery for Quality Hotel Fallsview Cascade

Indoor pool
King Room, Hot Tub, 1 King Bed | Desk, iron/ironing board, bed sheets, alarm clocks
Exterior
Standard Room, 2 Queen Beds | Desk, iron/ironing board, bed sheets, alarm clocks
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5305 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪5 min walk‬
  • Clifton Hill
    ‪11 min walk‬
  • Horseshoe Falls
    ‪13 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

Standard Tower Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard King Room, River View, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room, Hot Tub, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

1 King Bed, Non Smoking River View Tower Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non Smoking Executive Room

  • Sleeps 2
  • 1 King Bed

Standard King Room, 1 King Bed, Top Floor

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Hotel Fallsview Cascade

Hotel in Queen Victoria
This smoke-free hotel features an indoor pool, a 24-hour front desk, and express check-out. Free wired internet in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and gift shops/newsstands are onsite. Housekeeping is not available.
Quality Hotel Fallsview Cascade offers 71 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
Recreational amenities at the hotel include an indoor pool.
Quality Hotel Fallsview Cascade features an indoor pool, multilingual staff, and gift shops/newsstands. Wired Internet access is complimentary. This Niagara Falls hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Quality Hotel Fallsview Cascade is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 4.46 percent destination fee will be charged
  • Resort fee: CAD 11.24 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Internet access

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Fallsview Cascade
Quality Cascade
Quality Fallsview Cascade
Quality Hotel Cascade
Quality Hotel Fallsview
Quality Hotel Fallsview Cascade
Quality Fallsview Cascade
Quality Hotel Fallsview Cascade Hotel
Quality Hotel Fallsview Cascade Niagara Falls
Quality Hotel Fallsview Cascade Hotel Niagara Falls

Quality Hotel Fallsview Cascade Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 606 out of 1871 reviews
Rating 8 - Good. 594 out of 1871 reviews
Rating 6 - Okay. 354 out of 1871 reviews
Rating 4 - Poor. 152 out of 1871 reviews
Rating 2 - Terrible. 165 out of 1871 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

suresh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible. Loud , dirty. Had to walk outside to pool and breakfast in bad weather
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Susie

Stayed 1 night in Jan 2025

8/10 Good

Dwight H.A

Traveled with family
Liked: Staff & service
Quick jog down to the falls
Stayed 2 nights in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good, free parking and breakfast, 2 minute walk to venue.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Staff & service, property conditions & facilities
This is a good hotel for the value but if you come in the winter, very noisy from the wind blowing on the doors. it was hard to sleep and they had somebody working on a sign at 9 AM right out our window. All we heard was banging. We drove three hours Without children to finally get to sleep in to be woken up to banging did not appreciate that. Great location and staff was very nice and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Monique

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable bed
Stayed 1 night in Jan 2025

10/10 Excellent

Monique

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we wanted to see. Room was very cleaned and the bed very comfortable. This is always our go to hotel
Stayed 1 night in Jan 2025

8/10 Good

Doug and Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Rooms were clean and neat. Parking limited due to some closed spots. Nice breakfast included.
Stayed 2 nights in Jan 2025

8/10 Good

Aurie

Traveled with group
It’s ok!
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ali

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Marlene

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I loved how accessible this hotel was to the Falls and all the activities in the area. Free parking on site was awesome and definitely a deciding factor when booking. The breakfast was nothing special but certainly more than adequate. The drawbacks were that the gentleman at the front desk took a long time to check us in. He was visually impaired and needed to use a magnifying glass to see the computer screen and to find our reservation. I totally support employing people with disabilities. However, I feel that he should not have been left on his own to check people in. As well, the floor in our room was dirty, with dirt and "grunge" swept into the corners. The drain in the bathtub was clogged with hair and the water was slow draining. There was no plug in the tub even if we wanted to bathe. I liked the location of the hotel and therefore would consider staying again. Only next time, I would insist on a room in the main hotel (tower) and not on the ground floor of the motel section where our room was. I understand that those rooms were a little nicer.
Stayed 2 nights in Dec 2024

8/10 Good

Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Vikrant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sanaz

Traveled with family
It was a nice and clean facility. The breakfast was really good!
Stayed 1 night in Dec 2024

10/10 Excellent

Erickson

thanks
Stayed 1 night in Dec 2024

10/10 Excellent

Rachana

Stayed 1 night in Dec 2024

2/10 Terrible

Muhammad Saad

Disliked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Dec 2024

6/10 Okay

Marian

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Family vacation.
Best part of the stay was the view of the Falls! Dated decor, kept clean. Plumbing slow sink drainage.
Stayed 2 nights in Dec 2024

10/10 Excellent

Violeta

Stay is good we sleep well with comfort bed and hvac. Only the bathroom have mold and floor not been clean well
Stayed 2 nights in Dec 2024

8/10 Good

adis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, free parking and breakfast, can't go wrong
Stayed 1 night in Dec 2024

6/10 Okay

Scott

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
They need to mop
Room amenities were great. This hotel went with hard floors with no carpet. I'm ok with that but the hard floors were filthy. Like they haven't been mopped in weeks. If you are to have hard floors, you must mop them every day. Our feet were black after only 10 minutes in the room
Stayed 2 nights in Dec 2024