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Quality Hotel Fallsview Cascade

2.5 star property

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Photo gallery for Quality Hotel Fallsview Cascade

Indoor pool
Lobby
Lobby
Exterior
King Room, Hot Tub, 1 King Bed | Desk, iron/ironing board, bed sheets, alarm clocks

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5305 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪5 min walk‬
  • Clifton Hill
    ‪11 min walk‬
  • Horseshoe Falls
    ‪13 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Tower Room, 1 Queen Bed

Desk, iron/ironing board, bed sheets, alarm clocks

Standard Tower Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, bed sheets, alarm clocks

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room, River View, 1 King Bed

Desk, iron/ironing board, bed sheets, alarm clocks

Standard King Room, River View, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Hot Tub, 1 King Bed

King Room, Hot Tub, 1 King Bed | Desk, iron/ironing board, bed sheets, alarm clocks

King Room, Hot Tub, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Desk, iron/ironing board, bed sheets, alarm clocks

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Non Smoking River View Tower Room

Desk, iron/ironing board, bed sheets, alarm clocks

1 King Bed, Non Smoking River View Tower Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, bed sheets, alarm clocks

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Non Smoking Executive Room

Desk, iron/ironing board, bed sheets, alarm clocks

1 King Bed, Non Smoking Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, 1 King Bed, Top Floor

Desk, iron/ironing board, bed sheets, alarm clocks

Standard King Room, 1 King Bed, Top Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, bed sheets, alarm clocks

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Non Smoking (Fallsview) | View from room

Wyndham Grand Fallsview Hotel

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (4966)
The price is $94
per night
$120 total
includes taxes & fees
May 12 - May 13
Wyndham Grand Fallsview Hotel

About this property

Quality Hotel Fallsview Cascade

Hotel in Queen Victoria
This smoke-free hotel features an indoor pool, a 24-hour front desk, and express check-out. Free wired internet in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and gift shops/newsstands are onsite. Housekeeping is not available.
Quality Hotel Fallsview Cascade offers 71 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
Recreational amenities at the hotel include an indoor pool.
Quality Hotel Fallsview Cascade features an indoor pool, multilingual staff, and gift shops/newsstands. Wired Internet access is complimentary. This Niagara Falls hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Quality Hotel Fallsview Cascade is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 4.46 percent destination fee will be charged
  • Resort fee: CAD 11.24 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Internet access

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Fallsview Cascade
Quality Cascade
Quality Fallsview Cascade
Quality Hotel Cascade
Quality Hotel Fallsview
Quality Hotel Fallsview Cascade
Quality Fallsview Cascade
Quality Hotel Fallsview Cascade Hotel
Quality Hotel Fallsview Cascade Niagara Falls
Quality Hotel Fallsview Cascade Hotel Niagara Falls

Quality Hotel Fallsview Cascade Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 617 out of 1899 reviews
Rating 8 - Good. 595 out of 1899 reviews
Rating 6 - Okay. 369 out of 1899 reviews
Rating 4 - Poor. 154 out of 1899 reviews
Rating 2 - Terrible. 164 out of 1899 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to where we needed to be. Properly was clean and we are satisfied with all else. The beds were old and should be updated.
Stayed 3 nights in Apr 2025

6/10 Okay

Bryan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
If you just need a place to stay for the night, this one is fine. The interior design of the rooms is pretty outdated but thats expected at this price point. Very convenient as it is just a block from the falls and bus stop. It's right next to a casino if thats your thing. Overall it's alright.
Stayed 2 nights in Apr 2025

6/10 Okay

Kelly

Traveled with family and small children
Disliked: Amenities
We were not informed when we registered that the pool was under construction. There should be a small refund for people who didn’t get to enjoy the pool - we booked that location specifically because it had a pool. Also one of the staff spoke very condescendingly to clients, which was unpleasant.
Stayed 1 night in Apr 2025

6/10 Okay

Don

Traveled with family
Disliked: Amenities, property conditions & facilities
Pool was unavailable. Restaurant was closed. Although room was clean.
Stayed 1 night in Apr 2025

6/10 Okay

Cathy

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Suraj

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
the location, price and facilities are awesome. Washroom tub was terrible. so dirty and not cleaned.
Stayed 1 night in Apr 2025

8/10 Good

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room itself was clean and comfortable however very limited parking space on the property. The pool was very far from our room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
So close to the casino and olg stage
Stayed 1 night in Apr 2025

6/10 Okay

shirley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and secure (card key entry on all doors)
Stayed 1 night in Apr 2025

2/10 Terrible

Dominique

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrid. I’ll leave a more in-depth review soon elsewhere but the beds were filthy and I found stains and hair and a scab and a bed bug, the rooms falling apart, and the customer service was HORRRRRIBLE.
Stayed 1 night in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Apr 2025

4/10 Poor

Rawad

Disliked: Cleanliness, property conditions & facilities
The room old don’t feel it clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort

Noisy & dirty but ok for family with kids.

The floors & towels were dirty had hair on it. The housekeeping staff was too loud & noisy. The breakfast buffet was too crowded to eat breakfast in peace & quiet. They charged me resort fees even though I got a free night from being a silver member of hotels.com
Stayed 4 nights in Apr 2025

10/10 Excellent

Darlene

Stayed 1 night in Apr 2025

6/10 Okay

Graham

Traveled with family
Good
Stayed 1 night in Apr 2025

6/10 Okay

Joel

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very poor parking availability
Stayed 1 night in Apr 2025

2/10 Terrible

Kaori

Traveled with group
Disliked: Staff & service, room comfort

Unfortunately we disappointed

I had reserved two queen beds for three adults, but two double beds came up. I told the hotel that I had reserved a queen room and showed them my reservation details. However, the hotel said no other rooms were available and that it was a hotels.com problem, so I had to contact the hotels.com help center. However, the help center chat made me wait and then ended up forcing me to end the chat.　When I made the reservation, the queen size room was a little more expensive than the double room, but I wanted to feel good about my stay, so I reserved a queen room, but it was not available. I am angry that both the hotel and the reservation site were irresponsible. I have used the hotel many times and this is the first time I have had such an experience.
Stayed 1 night in Apr 2025

6/10 Okay

Thana

Business traveler
Stayed 1 night in Apr 2025

4/10 Poor

Ravina, Belleville

Traveled with group
Disliked: Staff & service, property conditions & facilities
I didnt like that you can hear the showers when that they are being used by the other guests. Its was very loud.
Stayed 1 night in Apr 2025

10/10 Excellent

Loreta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Alina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is outdated, but very clean. The location is excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities
it was ok
Stayed 1 night in Feb 2025

6/10 Okay

Nithya

Liked: Staff & service

Price

We used to here a lot, price is great—- free parking—- free breakfast ( not any more I believe)—- need some cleaning—— cannot complaint about the price or location — really good—- Great deal
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right across the street from the Fallsview Casino, which is very convenient. When you walk to the front of the property and look down the street you see the American Falls. It’s within walking distance to everything. The hotel is old but clean and the staff members are pleasant. One thing to note is if they don’t rent enough rooms they do not serve eggs and meat with breakfast. There is still toast, muffins, waffles and cereal, so no one will go hungry. We would stay there again.
Stayed 2 nights in Apr 2025