6/10 Okay
Lily
Traveled with partner
Mar 21, 2025
Disliked: Staff & service
The parking garage is across the street and it is quite lonely and old. Felt like a scary movie. I had several issues. Initially when I checked in, my card did not work for my room. I had to walk back down the stairs and the man gave me new keys and told me it should work. I went back up and it did not work. I called because I was exhausted after a long day and he came up and changed rooms. Then we were told
The parking voucher could be used to get in and out. When I got out, I had to pay for the parking. I showed the employee my receipt and he did credit me the fee. However, just inconvenient. Also, when I booked the room, it said free breakfast. When I checked out, I noticed they charged me the two days for breakfast. I have emailed the manager and waiting on a refund.
Lily
Stayed 2 nights in Mar 2025