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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Point of interest
Point of interest
Exterior
Bar (on property)
Blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪2 min walk‬
  • Clifton Hill
    ‪15 min walk‬
  • Horseshoe Falls
    ‪17 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel in Fallsview
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Niagara Falls - By The Falls by IHG provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Niagara Falls - By The Falls by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1494 out of 3126 reviews
Rating 8 - Good. 955 out of 3126 reviews
Rating 6 - Okay. 381 out of 3126 reviews
Rating 4 - Poor. 151 out of 3126 reviews
Rating 2 - Terrible. 145 out of 3126 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness

Not worth the cost

The "King Bed Balcony" was overlooking a parking lot, there was a $16 fee when you arrived, the room was very basic, and our heat did not get above 65 degrees. We rationalized that we were paying a bit more than we would at the basic hotels/motels, but that we would get a bit more than basic... But, this is just basic. Save your money. The breakfast was good.
Stayed 1 night in Feb 2025

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally quite pleased with the property. It had been recently renovated. My only issue was the assigned room being directly behind the elevators made it very noisy at night.
Stayed 1 night in Feb 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Dave

Stayed 1 night in Feb 2025

10/10 Excellent

Romaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was good
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was with in walking distance to the casino and show venues
Stayed 2 nights in Feb 2025

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

julie, burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for price.
Stayed 1 night in Feb 2025

8/10 Good

Gabriela

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the location, everything was in talking distance and it was very lit up and beautiful. Would come again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ronald

Stayed 2 nights in Jan 2025

10/10 Excellent

bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, everyone was happy and friendly.
Stayed 1 night in Feb 2025

6/10 Okay

Adz

Traveled with family
Disliked: Property conditions & facilities
It was not so so.. ok and not so good, we heard next door and on top of us food steps, prices per night compared to other hotels nearby is bit pricey.
Stayed 1 night in Feb 2025

8/10 Good

Matthew, Grimsby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot next to the casino.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was the most amazing room we've stayed at. I was beautiful. MASSIVE bathroom and jacuzzi. Less than a 2 minute walk to the Skylon Tower and Casinos
Stayed 1 night in Feb 2025

10/10 Excellent

Mohsen

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
it was a good exprience
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved out entire stay, thank you!
Stayed 1 night in Feb 2025

8/10 Good

Laurie

Stayed 1 night in Feb 2025

8/10 Good

ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christa

Liked: Property conditions & facilities
Great hotel! Very walkable, clean rooms and friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be staying here again! Customer Service was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service
Honestly a great hotel, staff are AMAZING the only thing is the pool could be a bit warmer (it’s quite cold) and the pool & hottub should be cleaned more often we found clumps of hair twice in one day in the hottub but other than that we had a great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Elaine

Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was as described. delicious food as well! great parking and very clean room, polite staff!!
Stayed 1 night in Feb 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025