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Holiday Inn Express Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Niagara-On-The-Lake by IHG

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Point of interest
Point of interest
Point of interest
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk

Explore the area

Map
524 York Road, Niagara-on-the-Lake, ON, L0S1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪12 min walk‬
  • Outlet Collection at Niagara
    ‪18 min walk‬
  • Royal Niagara Golf Club
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Niagara-On-The-Lake by IHG

3-star hotel in Glendale
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Niagara-On-The-Lake by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 6 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2300 square feet (214 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Niagara-On-The-Lake by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,300 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Express Niagara On The By Ihg
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara On The Lake by IHG
Holiday Inn Express Niagara-On-The-Lake by IHG Hotel
Holiday Inn Express Niagara On The Lake an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1118 out of 1499 reviews
Rating 8 - Good. 300 out of 1499 reviews
Rating 6 - Okay. 39 out of 1499 reviews
Rating 4 - Poor. 22 out of 1499 reviews
Rating 2 - Terrible. 20 out of 1499 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff allowed to do an early check in since I was a member of IHG. Shampoos and cream are from Dove which it is pretty nice. Nice spacious room and bathroom. Too bad TV is not a smart tv.
Stayed 2 nights in Dec 2024

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel First time in a hotel with plastic cutlery, not enough food and space for all the people waiting for breakfast. Better to go outside for breakfast!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Rooms and Good Breakfast
The rooms were clean and the service was good.
Stayed 1 night in Jan 2025

10/10 Excellent

ZIJIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close access to outlet xD
Stayed 1 night in Dec 2024

10/10 Excellent

Olaitan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing Stay! Our 2nd time. Staff very friendly and helpful. Room was super clean. Comfortable beds. Breakfast was great. Would definitely recommend and would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Josée

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in. The front desk staff was extremely friendly and helpful. My accessibility room is very spacious and has an automatic door entry.
Stayed 1 night in Jan 2025

10/10 Excellent

Rosanna

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very friendly check-in. Rooms sparse but clean and extras available on request.
Stayed 1 night in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was clean and that the hotel has a pool for the kids. We also loved that the breakfast is included in the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Keifer

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Kwon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for 4 days over the New Year period. The hotel as lots of parking and easy access to the road network. Checkin was easy and friendly. There is an area where breakfast is available. There are lots of options such as Sausages or bacon, omelette, bread, bagels, muffins and cereal. Seating is limited so be mindful of that. There are snacks available just to the right of reception. These include drinks, sweets and ice cream. You pay at reception. The building looks brand new and the rooms are spacious. He had two queen beds with fair amount of storage. There is a large wall mounted tv which has various tv stations. Our room had a bath and shower. Shower worked fine, just took awhile to heat up. There is an indoor pool on site. It’s fairly small and not particularly warm but, does the trick. There are free towels to use which re already pool side. The gym looks good with a few machines and weights. The location was 10-15 minutes from Niagara Falls area. Highly recommended hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a little tip about the continental breakfast: it’s better to go early. Later on, there tend to be too many people, and the food isn’t replenished fast enough, which forces a long line of waiting. (Though it’s clear the staff are doing their best!). If gone early it's calm, peaceful and comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

8/10 Good

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bad experience in the breakfast
Overall, our stay was good, but the breakfast had long lines, and things took a long time to arrive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Greg

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great shape. Free breakfast was awesome. Perfect for shopping at outlets and near the Falls
Stayed 4 nights in Dec 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- everything was great! - would definitely recommend this hotel and will definitely be back when in the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen De

Stayed 2 nights in Dec 2024

8/10 Good

Victoria

Stayed 1 night in Dec 2024

10/10 Excellent

ADEKUNLE

Liked: Cleanliness, property conditions & facilities, room comfort
New year getaway
Stay was relaxing. Although the bathroom door wasn't private at all. Overall nice place to relax.
Stayed 1 night in Dec 2024

8/10 Good

Bo

Stayed 1 night in Dec 2024

10/10 Excellent

Yen Binh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent
Stayed 4 nights in Dec 2024