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Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Exterior
Lobby
Point of interest
BBQ/picnic area
Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Pet friendly
  • Pool
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    3 min drive
  • Calabria Pastries
    2 min walk
  • Niagara Falls Station
    9 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    6 min walk

Room options

View all photos for Standard Room

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed (Leisure)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby

Best Western Summit Inn

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1138)
The price is $80
per night
$91 total
includes taxes & fees
Jan 9 - Jan 10
Best Western Summit Inn

About this property

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Niagara Falls hotel close to Fashion Outlets of Niagara Falls
An indoor pool, a 24-hour fitness center, and self parking are available at this hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is served on weekdays. This Niagara Falls hotel also offers a terrace, a vending machine, and a picnic area. Limited onsite parking is available on a first-come, first-served basis (surcharge).
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10.80 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 23 2024 to February 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls an IHG Hotel
"Holiday Inn Express Hotel Suites Niagara Falls an IHG Hotel"

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1001 reviews" "
Rating 8 - Good. 301 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 86 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shari

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, disappointed stay.
Stayed 1 night in Sep 2024

8/10 Good

Saumil

Liked: Staff & service, amenities
Everything was as expected other than the charge for parking on premises
Stayed 2 nights in Sep 2024

2/10 Terrible

rene, north brunswick

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2024

2/10 Terrible

Harkirat

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in extremely bad condition. Bed sheets were extremely dirty. We even complained to the management, they said it was due for renovation. Then why was it open to us to cause us misery. Do whatever possible to get us a refund. My old parents almost slipped in washroom as the curtains in the washroom were not properly installed causing lot of water spilled in the washroom
Stayed 2 nights in Sep 2024

8/10 Good

Larissa

Stayed 1 night in Aug 2024

6/10 Okay

Alfa

Traveled with family
Liked: Staff & service
Disliked: Amenities
The room smelled very damp and the sofa bed looked very old. Staff were very nice and Breakfast was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A highly recommended holiday in express
We came Friday Receptionist was very kind, lovely and she let us have the room an hour early. Room was clean best thing u dont need Any shampoo conditioner body soap overall was nice breakfast was great.
Stayed 1 night in Aug 2024

6/10 Okay

patwell

Liked: Staff & service
The stay was great but the room the carpet smelled old and damp. It is an old hotel. My bathroom was not clean.
Stayed 2 nights in Jul 2024

8/10 Good

James, Schenectady

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

shela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and location is good.
Stayed 2 nights in Aug 2024

8/10 Good

aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy, quiet, easy to find, short distance to great shopping, close to downtown, friendly, helpful staff, yummy breakfast! Would definitely stay here again, thank you,Nick!
Stayed 1 night in Aug 2024

2/10 Terrible

Thovev

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
it’s a big mistake to book to this Holiday express, the couch have a hole underneath the full out bed, there is poor hot water, and worst part is my daughter woke me up @4am bc there is a bed bugs crawling in the bathroom floor. so i supposed to stay 3-nights but i told the manager i can’t stay no more and the price per night is ridiculous
Stayed 3 nights in Aug 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good location for cross border shopping using the Lewiston bridge. Close to fashion outlets, grocery stores and restaurants. Free, ample parking. Express check out. Good free breakfast with good coffee and hot and cold food options.
Stayed 1 night in Aug 2024

8/10 Good

Kaloutie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

sherylle

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

JOSE LUIS

Liked: Cleanliness, staff & service
Joche65
Was good except on the last night because we have a noise people next to our room . I can believe the manager do not have any respectful time note or restrictions on Fitness room specifically after 10:00 pm . I know the hotel was full but they need to take care about it specially when you need to relax and be ready to travel on next day .
Stayed 4 nights in Jul 2024

10/10 Excellent

JIULE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Venkata

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the property and they gave wheel axis room which is worst and smell and the bath room smelled like urinals passed and not cleaned. Worst experience and I never book thru the Expedia this is last time I don't get justice for the stay. Expecting call from Expedia else I am going to cancel my credit card transaction for this reservation.
Stayed 2 nights in Jul 2024

2/10 Terrible

vivek

Traveled with family
Disliked: Staff & service, property conditions & facilities
We reached the hotel 3:00pm, but the room is not ready.its okay they need to clean the room. But the reception they don’t treat us as good way
Stayed 1 night in Jul 2024

8/10 Good

Monico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We only stayed one night. Check in was easy & the chap on the desk was very friendly & helpful. The room was clean, bed excellent. The bathroom has a few dirty spots in the corners. Needs a thorough scrubbing. Great breakfast included.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful
Hotel .com screwed my reservations up and will not refund my money that’s pretty rotten of them I work hard for my money.Not for cheaters like hotel. Com
Stayed 3 nights in Jul 2024

4/10 Poor

Nataliia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was too much dust everywhere. One more thing It was unexpecting is the dirty bed sheets full of hair. The water in the pool wasn't clean. The variety of food was poor enough. But the staff were friendly and nice.
Stayed 2 nights in Jul 2024