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Holiday Inn Express Hotel & Suites Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Free daily buffet breakfast
BBQ/picnic area
1 bedroom, blackout drapes, iron/ironing board, rollaway beds
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
$90
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    ‪4 min drive‬
  • Seneca Niagara Resort & Casino
    ‪12 min drive‬
  • Rainbow Bridge
    ‪12 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(39 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, Multiple Beds

7.0 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 2 Queen Beds

7.0 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Niagara Falls hotel close to Fashion Outlets of Niagara Falls
Along with a 24-hour fitness center, this hotel has a business center and a meeting room. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is served on weekdays. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10.80 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 4 2025 to October 6 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1009 reviews
Rating 8 - Good. 279 out of 1009 reviews
Rating 6 - Okay. 164 out of 1009 reviews
Rating 4 - Poor. 90 out of 1009 reviews
Rating 2 - Terrible. 89 out of 1009 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Tasneem

Traveled with family
Disliked: Amenities
Staff service was great, properly condition was terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything very good.
Stayed 2 nights in May 2025

4/10 Poor

Miguel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smell like weed, there was hair from previous customers in our room, the building look old and moldy, the pool water was dirty like it wasn’t clean in like 2 weeks
Stayed 1 night in May 2025

10/10 Excellent

Crisberth

Stayed 1 night in May 2025

6/10 Okay

Raghuvir

Traveled with family and small children
Liked: Cleanliness, amenities
Hotel room was spacious and breakfast was good, but the receptionist on day of check was not welcoming, also the property is very old.
Stayed 1 night in May 2025

10/10 Excellent

Gautham

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is good
Stayed 1 night in May 2025

10/10 Excellent

charnchai, Murfreesboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 1 night in Feb 2025

2/10 Terrible

Omar

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
AC was not working. We slept in the heat and we're very uncomfortable. We did not talk to the front desk about it because my 1-year-old was asleep and we checked in close to midnight. I am pretty sure all they would have done was offer us another room and we could not afford to move because that would have woken up the baby who was extremely tired and crying all the way to the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Heather

Stayed 2 nights in May 2025

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was great and the rooms were clean. The breakfast buffet was very good also. We had trouble with our keycards and the pool seemed to have too much chlorine.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sue

Stayed 1 night in Apr 2025

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
A bug crawling on my husband in bed. Pool area needs alot of work! Hotel needs alot of repair and updating!
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were extremely comfortable and the staff assisted me promptly when I had a problem with the heating unit. Excellent customer service was provided. Thanks so much for your service during our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Average,needs updating.

Staff was extremely friendly upon our arrival. The room was not clean the Jacuzzi tub we cleaned ourselves before using. There were stains on our bed. Room was out dated. We wanted to use the indoor pool to take out grandson swimming but the water was freezing. Breakfast was decent and had a good selection.
Stayed 1 night in Mar 2025

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to airport
Stayed 1 night in Mar 2025

10/10 Excellent

Steve and Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is quiet , clean spacious room with great cable tv , friendly helpful staff, great morning breakfast included with stay , can’t wait to return again
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amber, Las Vegas

Liked: Cleanliness, staff & service, amenities
The pool was closed otherwise very nice and clean. Good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Phancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Holiday Inn
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Jessica

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The refrigerator would work off and on, the walls were paper thin, the shower hardly worked at all was a fight to get the hot water! The first night we arrived the pool was open but a kid got cut in it then the next night the pool was closed down because the ceiling was falling down!!! The inly good thing about this hotel was the staff was super nice and helpful.
Stayed 2 nights in Feb 2025