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Harbour House

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Harbour House

Restaurant
Designer store
Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Niagara River Gorge
    ‪1 min walk‬
  • Simcoe Park
    ‪5 min walk‬
  • Royal Queens Park
    ‪6 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(156 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is $133
per night
$156 total
includes taxes & fees
Feb 13 - Feb 14
The Shaw Club Hotel

About this property

Harbour House

4-star hotel in Old Town Historic District
This smoke-free hotel features a business center, a meeting room, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Harbour House is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 58 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to returning
We had an amazing stay at Harbour House. The room was spacious, clean and very comfortable. The staff was friendly and helpful. The breakfast was delicious. In short, this is one of the best places we have ever stayed.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

J Scott

Great Location but the small things matter
Great location you can walk everywhere but a few small things contribute to the lower rating. Our room had a peekaboo view of the lake but the window (on the outside) was covered with bugs/dirt/cobwebs. We moved the plant by the window to open the blinds all the way and the floor was dirty so that’s why cleanliness got a 3. We filled the jet tub in our bathroom and then tried to start the jets - we smelt a motor burning smell so called for help, they were apologetic and offered maintenance within the hour but it was later in the evening and tub was full so we said no thanks, they never contacted us again for maintenance to come while we were out through the next day so it was not repaired. They offer a shuttle service to go in to town for supper, my husband has a bad back so I walked ahead to the restaurant and he was going to go on the shuttle but another couple was in the shuttle and even though there was an empty seat the driver wouldn’t take my husband until after she dropped the other couple off and then would come back for him - time wise it was quicker for him and his back to just walk the 8 minutes into town instead of waiting for her to come back and get him - (the two restaurants were only two blocks apart). They have a wine tasting in the lobby with a three tastes each limit - which is fine - but when she announced she was closing if anyone wanted anything I asked for another white and she angrily and loudly said “this is a wine TASTING”. I was so embarrassed
Stayed 2 nights in Oct 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Nice, historic property with a good location.
Stayed 5 nights in Oct 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, nice breakfast, everything was wonderful
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was very courteous
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place. We will be back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and the staff went out of their way for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Catherin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. We stayed in a large room on the 3 rd floor with a fireplace. Amazing! Nicely located with a short, beautiful walk to downtown. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Our room was spacious and very comfortable. Included breakfast was delicious and shuttle service after 5 pm was a definite perk. Wine tasting from 4-5pm was lovely.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

For the amount paid for sure we won’t be staying here again
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful stay
A delightful stay at this hotel. The entire staff was extremely friendly and accomodating. The shuttle service in the evening was conveniet and appreciated. Would love to return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Carole

Stayed 5 nights in Oct 2024

4/10 Poor

Matthew

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 1 night in Oct 2024

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, welcoming, and helpful. The property was at agreat location. The breakfast buffet was great too!
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Stayed 1 night in Oct 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed it all! One of the nicest properties at NOTL.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2024