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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property

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Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Bar (on property)
Lobby
Lobby sitting area
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Brock University
    ‪5 min walk‬
  • The Pen Centre
    ‪4 min drive‬
  • Welland Canal Lock 7
    ‪5 min drive‬
  • St. Catharines, ON (YCM-Niagara District)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 544 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Breakfast included
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4.0 out of 5, Very Good, (11427)
The price is $667
per night
$821 total
includes taxes & fees
Feb 19 - Feb 20
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About this property

Four Points by Sheraton St. Catharines Niagara Suites

Thorold hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. Housekeeping is available on request.
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton St. Catharines Niagara Suites features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 10 meeting rooms. Event facilities measuring 3350 square feet (311 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. Complimentary self parking is available on site, along with a car charging station.

Four Points by Sheraton St. Catharines Niagara Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 53 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I have stayed here about 4 years ago and liked the property. However this time I found my room to be in a bit of disrepair, chipped floors, chipped paint on corners and doors. Lamps not plugged in. While I was still comfortable in the room it just felt like the hotel is getting due for a reno. The thing that I really didn’t like was waiting for my 100$ deposit to be returned because a hotel employee had to go inspect the room. I have never had this happen at any hotel I have visited. I certainly didn’t feel like a valued customer.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, lots of parking and comfortable beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Would stay again without question.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here all the time and it’s always great service and nice rooms!
Stayed 1 night in Nov 2024

10/10 Excellent

Ttacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
we had a family suite with 5 adults for a convocation the following day. we had to ask for extra towels and blankets. suites should already come with extra knowing there are 5 adults. would be nice if a continental breakfast was included as well. overall a very clean hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

jeremy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Stayed 2 nights in Oct 2024

10/10 Excellent

Geraline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Restaurant was a bit pricey but clean.
Stayed 6 nights in Oct 2024

10/10 Excellent

Dawn, Chatsworth

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really lovely and clean The area isn’t very walkable but in a good spot to get around if you have a vehicle
Stayed 4 nights in Oct 2024

8/10 Good

Eason

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful rest. Great sound insulation. Building shape means a long-ish walk for rooms at the far edge, but also quiet halls. Slowest elevators ever, though. Not sure if the loft has windows that open, but the AC was nice enough that we didn’t bother to try or even care. Minutes away by car to good food and some shopping. Had an odd time connecting with scheduled room service, but staff in the halls who happened to be about did well to fill the gaps.
Stayed 8 nights in Oct 2024

8/10 Good

Larry

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Really exceeded expectations.
Stayed 1 night in Oct 2024

8/10 Good

Dennis, Amherstburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location. The rooms are looking and feeling a little “tired”. Staff were good as expected.
Stayed 1 night in Oct 2024

8/10 Good

JoAnne

Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Stayed 1 night in Sep 2024

2/10 Terrible

Allan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Malfunctioning fire alarm
I called ahead for an early check in and was told our room would be ready at 1:30 pm but it wasn't ready until 3 and we had to sit and wait in lobby. We ultimately got upgraded to a suite which was nice but the fire alarm malfunctioned over our bed and kept strobe flashing at random times waking us up. I went down to complain at front desk around midnight and of course when they went up to look it didn't do it. I don't think they believed me. Worst sleep in a hotel ever. I mentioned it again on check out but I was just given a "sorry to hear that. You're all paid already so have a nice day".
Stayed 1 night in Oct 2024

8/10 Good

Jason

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Karla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. 10/10
Stayed 1 night in Oct 2024

2/10 Terrible

Lori

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this motel several times, for 1 or 2 weeks at a time. Last time was in May and I was not happy with it then. This time I was very disappointed in the motel. Our room was clean as it use to be. The shower head had very poor pressure, and was lose from the wall. The beds felt like lumpy…maybe time for new ones. When I went down for supplies the drawers were always empty. You might want to think about getting the elevators repaired so they are in better working condition. When someone stays there at 2 a year for week or weeks maybe you be think about offering breakfast like most other motels offer. Very disappointed and will not be coming back
Stayed 7 nights in Oct 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding St Catharines hospitality
This was our second time here and the service was friendly and efficient. The restaurant staff was particularly welcoming and shared helpful suggestions and warm hospitality. The room and common areas were all immaculately clean and nicely decorated. In the morning the window sills in the room were soaked with water from either a leak or condensation.
Stayed 1 night in Oct 2024

2/10 Terrible

Vinod K

Not good at all
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024