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DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Niagara Falls New York

Breakfast, lunch and dinner served
Terrace/patio
Bar (on property)
Room, 1 King Bed, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
401 Buffalo Ave, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪4 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Rainbow Bridge
    ‪17 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub, River View (Balcony)

Room, 1 King Bed, Jetted Tub, River View (Balcony) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View (Balcony)

  • River view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, River View

Room, 1 King Bed, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, River View

  • River view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

  • River view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, River View

  • River view
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View

  • River view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, River View

Room, 2 Queen Beds, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, Balcony, River View

  • River view
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View

  • River view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Sheraton Niagara Falls

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1009)
The price is $89
per night
$120 total
includes taxes & fees
Apr 30 - May 1
Sheraton Niagara Falls

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

4-star hotel in Downtown Niagara Falls
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel Niagara Falls New York features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 16000 square feet (1486 square meters) include conference space. This Niagara Falls hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

DoubleTree by Hilton Hotel Niagara Falls New York is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Parkway Prime - This steakhouse serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Parkway Prime

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 8 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1004 reviews
Rating 8 - Good. 235 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

john

Stayed 1 night in Nov 2024

10/10 Excellent

Yadeliz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing,clean, quiet and restaurant/bar was the boom
Stayed 1 night in Jan 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional hospitality…
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s at a great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
H
Stayed 2 nights in Dec 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Elier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent stay
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jamal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was cool. You pay for parking and breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Niagara Falls Park.
Stayed 1 night in Dec 2024

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2024

10/10 Excellent

Anwar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a great place for me to get away from work for a few days
Stayed 2 nights in Dec 2024

2/10 Terrible

Raheleh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for the new year- 2 nights stay. I am listing the reasons I will never be back to this property: 1. The hot tub was out of service for our whole stay 2.The pool water was so unclean and also cold for the winter time. 3. The whole 9 story hotel had 2 elevators which one of them was out of service and during the new year eve, we had to climb up the stairs since we got tired of waiting, many other hotel guests did. 4. The breakfast area was soooo cold, I asked a staf if any of the windows were open; she said no and said she felt the same and she caught cold. 5. We paid for the breakfast buffet and it wasn’t bad. But during one of our breakfast buffets, they ran out of the bowls and we had to use the take out bowls for our kids. I have to add that, expedia supported us for the pool conditions and we received a partial refund. We booked this hotel since it had a pool option and without that option in the winter time, we didn’t know how to update our trip plan for kids entertainment.
Stayed 2 nights in Dec 2024

4/10 Poor

Anthony

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and outdated.
Stayed 1 night in Nov 2024

8/10 Good

Mia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location for the property was excellent!! Staff was great only problem was the pool had so many chemicals we couldn’t stand to be in the room and my kids eyes were burning and swallowing up they had to get out. So they were very upset when I had to say no more swimming. You can imagine how well that went over
Stayed 3 nights in Dec 2024

6/10 Okay

Angela

Traveled with family
NYE stay
We went on NYE, I booked a room w a balcony thinking that we could watch the fireworks over the falls at midnight. I even spoke with someone at the reception desk before I booked. The hotel was extremely busy, which is fine because it was New Year's and there was a wedding. For as large a hotel as it was, the elevator situation was insane. We were waiting 10+ for the elevator. We were unable to see the fireworks from our balcony. It was very loud in our room since we were I'm assuming, right above the reception hall (until about 1am). There were also cobwebs on the ceiling of our room. The bathroom was beautiful and the shower was spacious. The beds were comfortable. And the staff were friendly. I wasn't wowed for the price but it was okay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2024

6/10 Okay

Derek

Traveled with partner
Liked: Cleanliness, amenities
Nice Stay, but the Eggnog… Yikes Overall, the hotel was pretty good. The room was clean and comfortable, and the staff was friendly and attentive. It’s clear they put effort into making guests feel welcome, and for the most part, they succeeded. But then there was the spiked eggnog at the bar. Oh, where do I even begin? I was expecting a festive holiday treat, but what I got tasted like someone distilled Christmas spirit into industrial cleaner. It was truly a one-of-a-kind experience—one I’d recommend avoiding at all costs. It’s safe to say the bartender wasn’t in the holiday spirit, unless that spirit was pure ethanol.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights for New Years Great hotel. We ate at their Restaurant for both breakfast and New Years Dinner. Breakfast you have a choice of the breakfast buffet or you can order off the menu. We chose the 2 egg breakfast with all the trimmings. It was delicious. We were a little disappointed in the New Years Eve menu of surf and turf. The steak was delicious the lobster tail was very small with the shell off. Looked like the lobster tail was cut in half. 3 spears of asparagus. That was a disappointment for 75 US. We like this property and would certainly go back again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!! The jacuzzi was broken in the hotel pool but they graciously let us upgrade to a room with jacuzzi tub for free. 😊
Stayed 2 nights in Dec 2024

8/10 Good

Tanu

Stayed 1 night in Dec 2024

6/10 Okay

Jenna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024