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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Lobby
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Rainbow Bridge
    ‪5 min walk‬
  • Cave of the Winds
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(142 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn The Pointe

Hotel in Downtown Niagara Falls
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1056 square feet (98 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Comfort Inn The Pointe is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 648 out of 1371 reviews
Rating 8 - Good. 371 out of 1371 reviews
Rating 6 - Okay. 201 out of 1371 reviews
Rating 4 - Poor. 75 out of 1371 reviews
Rating 2 - Terrible. 76 out of 1371 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy stop before the border. Close to NY side falls and park. The breakfast that was included had lots of options.
Stayed 1 night in Feb 2025

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Lou

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our Stay was Wonderful. Checking in was quick and easy. Staff was Very Friendly and Helpful. Very Conveniently placed which is a plus. It made it easy for us to come in and out since we were so close to the Bridge to Goat Island. When we entered our room, it was clean for the most part, (not so clean behind the table and tv). Water pressure was good. Breakfast was awesome. Employees again, Were Courteous, kind, helpful and Awesome. Very Friendly. All in All, We were there celebrating our 20th Wedding Anniversary and we are very blessed to have stayed with you guys. We will definitely see you soon.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nigams Falls trip

Location was perfect for Niagara Falls. Toilet seat was broken.
Stayed 1 night in Apr 2025

10/10 Excellent

VJ

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

SHENG

Stayed 3 nights in Apr 2025

10/10 Excellent

Elsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so close of the water falls.
Stayed 1 night in Apr 2025

8/10 Good

Kiara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the state park, and parking was available and reserved for guests! Only issue is the lack of dining options in walking distance.
Stayed 2 nights in Apr 2025

6/10 Okay

Rudi

Liked: Cleanliness
None
Stayed 1 night in Apr 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confident location in walking distance to popular sights around Niagra Falls.
Stayed 2 nights in Apr 2025

2/10 Terrible

yuna

Stayed 1 night in Apr 2025

10/10 Excellent

Roman

Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

Traveled with family
Disliked: Property conditions & facilities

Gross

We had 2 rooms they were dirty and didn’t say anywhere we had to pay for parking too. Would never stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

EDITH, New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Is right outside the gate of Niagara Falls StatePark and walkable to other areas of the park. We will stay again.The breakfast was complementary and very cool to relax and decompress for a while. It was good and no complaints! 👍👍🤗
Stayed 3 nights in Apr 2025

10/10 Excellent

Joey

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Close to falls, but needs an update

The hotel is a bit rundown. We felt safe inside the hotel. The breakfast was good. You have to pay for parking, which I feel is ridiculous. It is in walking distance of the falls.
Stayed 1 night in Mar 2025

6/10 Okay

robert

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shruti

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Excellent location. Staff is rude and there was no one on the counter for very long time!! Breakfast was a joke, nothing to eat. The guy who was managing the supplies was very rude and got yelling when we asked for empty trays. But, room is good, location is very convenient and walkable to THE NIAGARA
Stayed 1 night in Mar 2025

10/10 Excellent

Blanche

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t lose with Niagara Falls
Stayed 1 night in Mar 2025

10/10 Excellent

Amiesh

Traveled with partner
Liked: Cleanliness, amenities
Enjoy the view very peaceful and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Ramón

Stayed 1 night in Mar 2025