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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Lobby
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Rainbow Bridge
    ‪5 min walk‬
  • Cave of the Winds
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn The Pointe

Hotel in Downtown Niagara Falls
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1056 square feet (98 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Comfort Inn The Pointe is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 639 out of 1323 reviews
Rating 8 - Good. 355 out of 1323 reviews
Rating 6 - Okay. 188 out of 1323 reviews
Rating 4 - Poor. 68 out of 1323 reviews
Rating 2 - Terrible. 73 out of 1323 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Chengchen

Stayed 1 night in Mar 2025

6/10 Okay

Joel

Traveled with family
Close to the falls easy to navigate and helpful staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

The staff was very friendly an helpful. The room was clean a the beds were very comfortable.
Stayed 1 night in Mar 2025

2/10 Terrible

Bach

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like the food not clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Room and property are very nice. The best that I can say about the free breakfast is that it was free.
Stayed 1 night in Mar 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Timothy

Traveled with family
Disliked: Amenities, property conditions & facilities
ehh, entry level hotel, ok for a cheap stay, avoid the breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Amiesh

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, good breakfast and perfect location
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabel

Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

2/10 Terrible

Jake

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Aweful felt unsafe

We were concerned about sex trafficking the whole time being down in Niagara Falls because it is kinda decelete environment, and sure enough someone breaks into our room and quickly leaves. We were one of the only ones at the hotel!! We boarded up the room with the chair as we really didn’t feel comfortable!!! There were stains on the floor and chair. Room had a bad odour in the room!! Tap was leaking and shower head was spraying everywhere. Water tasted aweful
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Very close to the falls
Stayed 2 nights in Feb 2025

6/10 Okay

myrangelli

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property's location is privileged. The view from the room's window was amazing. The room was in need of TLC, especially the bathroom. The parking is a mess; there’s no parking available after 7 pm. The breakfast was horrible.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful view of the falls area that was even better at night. Will return.
Stayed 1 night in Feb 2025

6/10 Okay

Nalissa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

DyAnne

Traveled with family
Location to Niagara Falls state park. Nothing else around the area during winter season.
Stayed 4 nights in Jan 2025

8/10 Good

Leslie Anne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Francisca

Stayed 2 nights in Dec 2024

10/10 Excellent

Katheryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff let me check in early
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the 2nd time I stay here. Is a good place to stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Danilo, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 6 nights in Dec 2024