Red Roof Inn & Suites Newport News

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn & Suites Newport News

Reception
Exterior
Exterior
Desk, laptop workspace, blackout drapes, free WiFi
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
16890 Warwick Boulevard, building A, Newport News, VA, 23603
  • Fort Eustis
    12 min walk
  • Lee Hall Mansion
    4 min drive
  • Colonial National Historical Park
    16 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    38 min drive

Room options

Superior Room, 2 Double Beds, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn & Suites Newport News

Hotel in North Newport News
Coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a vending machine are onsite. Change of towels is available on request.
Red Roof Inn & Suites Newport News offers 101 air-conditioned accommodations with blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Roof Inn & Suites Newport News features a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities and a television in a common area. Complimentary uncovered self parking is available on site.

Red Roof Inn & Suites Newport News has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Built in 1984
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from August 31 to May 31
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Mulberry Inn Plaza at Fort Eustis
Mulberry Inn Newport News
Mulberry Newport News
Mulberry Inn Plaza Fort Eustis Newport News
Mulberry Inn Plaza Fort Eustis
Mulberry Plaza Fort Eustis Newport News
Mulberry Plaza Fort Eustis
Mulberry Inn
Red Roof & Suites Newport News
Red Roof Inn Suites Newport News
The Mulberry Inn Plaza at Fort Eustis
Red Roof Inn & Suites Newport News Hotel
Red Roof Inn & Suites Newport News Newport News
Red Roof Inn & Suites Newport News Hotel Newport News

Red Roof Inn & Suites Newport News Reviews

Reviews

6.8
Rating 10 - Excellent. 324 out of 1100 reviews" "
Rating 8 - Good. 287 out of 1100 reviews" "
Rating 6 - Okay. 148 out of 1100 reviews" "
Rating 4 - Poor. 135 out of 1100 reviews" "
Rating 2 - Terrible. 206 out of 1100 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Shabelis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

2/10 Terrible

Asia

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in the bedbugs dirty trifling nasty I want my money back
Stayed 1 night in Aug 2024

8/10 Good

Shonte

Stayed 1 night in Aug 2024

10/10 Excellent

Rodlan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

TaiLana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about the stay. I booked five rooms. After booking, I communicated with Red Roof several times before we arrived. I was assure that all of our rooms would be in the same building, on the same floor. Only to find out once we arrived that they sold two of our rooms. So myself and my club were scattered. And was basically told that it nothing that could be done, and wasn't offered any compensation. I asked if our reservation could be moved to another Red Roof, and was told that it couldn't because I had already paid for them over the phone. Which I later found out was not the policy. She told me had I not paid for them, then we would've been able to go somewhere else. Upon checking out the room, I discovered that they looked NOTHING like the fi e King suites I had reserved. The mattresses were nasty, there hols in the walls, smw fixtures were loose, the air conditioner in my room was so flirty, that I didn't even turn it on. And it was hot. Then I had company. I killed a roach on the back of the sink, and I witnessed two of them playing tag behind the refrigerator. And let's not talk about the surroundings. It looked like we booked at a MOTEL. People were actually living in those rooms. We witnessed one room that had six people in it, and more was climbing in and out the window. People were cooking in three on hotplates, and it smelled awful. This was by far the worst hotel that I've ever stayed in, and will never stay in again.
Stayed 2 nights in Aug 2024

8/10 Good

Jackeline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly feel we deserve a free stay at a different red roof inn or half our money back we have pictures of the room and showed them to the staff and they did nothing about it
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water was turn off a couple days before I checked in and you can smell it on the property the microwave didn’t work there was hair in the tub and in the bad and the sheets was dirty
Stayed 1 night in Jul 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Lynn

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience limited access to pool gym was closed, the floors were sandy and bed bugs. Staff was rude and unpleasant to talk to. Don't waste your money
Stayed 4 nights in Aug 2024

8/10 Good

ZACCHAEUS

Stayed 1 night in Aug 2024

8/10 Good

Jared

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
PUBIC HAIRS ON BATHROOM WALLS COULD BE CLEANED BETTER BEFORE RENTING ROOM! SO NASTY. NO MICROWAVES IN ANY OF THE ROOMS FROM WHAT I UNDERSTAND. PAID FOR THAT DIDNT RECEIVE. GAME ROOM BROKEN! EXERCISE ROOM BROKEN. SECURITY DOOR BROKEN! NEEDS SOME TLC
Stayed 1 night in Aug 2024

8/10 Good

Drake

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property itself didnt like that when i tried to connect the wifi to my devices it wouldnt let me even after using the correct password. i requested turn down service multiple times and didnt get it they gave me fresh towels but didnt change the sheets or anything but outside of that a nice place
Stayed 4 nights in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Devonte

Disliked: Cleanliness, staff & service, property conditions & facilities
Moldy no microwave TV didn’t work properly
Stayed 1 night in Aug 2024

10/10 Excellent

Wynter

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a terrible place...I arrived late, late after a delayed flight and was "greeted" by a rude dude behind the counter and sent to a separate building at 1:30 in the morning only to see hoodlums hanging out blasting music in their cars right outside the doors. Walk inside and blasted by the strong smell of active weed smoking. Pushed hard on the door to my room to see the safety latch was broken off and heard partying and large dogs barking all night. Greeted by spiders in the shower...apparently everyone else but me was invited to a party. Awful, terrible establishment. Run for the hills!
Stayed 1 night in Aug 2024

6/10 Okay

Jaketia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Affordable
It was decent
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a upgraded room for the reason it was gonna be clean and easy process , i had to switch my first room Because of cockroaches everywhere , including bed, my second room i got swithed to was also infested , i dont do cockroaches especially where i sleep. The staff member the second time offer me a refund beacuse of it but told me to wait til manager was in to process. Still waiting .
Stayed 1 night in Aug 2024

6/10 Okay

Tracy

Traveled with group
Disliked: Cleanliness, room comfort
Dirty but pleasant staff
Well the tv was broke and people faces had red. I don’t think the floor had been mopped all year . I debate on if they even changed the sheets as I found very long brown hair in the bed and I have short blond. I only had 1 tiny garbage can and no garbage bag. But I had good service from staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Megan

Disliked: Amenities
Nasty
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly but Unclean
The staff was kind and check-in was efficient. However, the room did not meet expectations. There were no towels, the sheets were stained and appeared unwashed, the floor was covered in hair, and the window was left open with a nail preventing it from closing. I had to remove the nail myself to secure the room. While I didn't expect luxury, basic cleanliness would have been appreciated.
Stayed 1 night in Jul 2024