Comfort Suites Airport

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Comfort Suites Airport

Lobby
Indoor pool
Indoor pool
Suite, 1 King Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
12570 Jefferson Ave, Newport News, VA, 23602
  • Mary Immaculate Hospital
    3 min drive
  • Patrick Henry Mall
    4 min drive
  • Virginia Living Museum
    9 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    4 min drive

Room options

Room, Multiple Beds, Accessible, Non Smoking

  • 415 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 415 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Microwave

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Airport

Hotel in Central Newport News
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
Comfort Suites Airport offers 104 accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Airport features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This beach hotel also offers a vending machine, a picnic area, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Comfort Suites Airport has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Comfort Suites Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1002 reviews" "
Rating 8 - Good. 273 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jared

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I killed three roaches in my room. There were probably another nine that I saw that were smaller that I couldn't get to in time. I had the constant smell of someone getting very happy every morning and night. Not the hotels fault, but not pleased either way.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very pleasant and can’t want to book a stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Damir

Traveled with family and small children
Clean
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 6 nights in Aug 2024

10/10 Excellent

April

Stayed 1 night in Aug 2024

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. They quickly replaced towels
Stayed 2 nights in Aug 2024

10/10 Excellent

Kendal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were courteous, friendly and very polite and welcoming.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Taisha

Stayed 1 night in Aug 2024

8/10 Good

christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the beds were comfortable. There are lots of restaurants and shoppers nearby. It has easy access to highways.
Stayed 1 night in Aug 2024

10/10 Excellent

Cherish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 2 nights in Aug 2024

4/10 Poor

Fernando

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
In my opinion this hotel was overpriced and wasn’t worth the $440 I was charged for 2 nights. I don’t recommend. My issue were the beds like sleeping on rocks and it was a bit of a safety concern based on my observation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member at check in was lovely. Very friendly and welcoming. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Norman, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Hotel close to restaurants and shopping. Would stay again.
Stayed 3 nights in Aug 2024

6/10 Okay

KIMBERLY

Traveled with family
Liked: Room comfort
Birthday Trip
The stay was average. Hotel was located in a good location. The toilet seat moved every time we sat on it. The screen to the window was torn. The tree hid our view. We had brought some Krispy Kreme doughnuts and left them on the dresser and when we got back ants were on the dresser and in our doughnuts. It was a Birthday treat for myself. I was so upset. I suggest monthly spraying. We only ate breakfast only once. Eggs were good.
Stayed 6 nights in Jul 2024

6/10 Okay

Kirkland

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
The presentation walking into the hotel was good. The room was not cleaned while we were there. Upon calling the front desk she had an attitude and instructed us to come down for clean sheets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAY!
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Roland, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joakima

Liked: Cleanliness, staff & service, property conditions & facilities
It was good enough for a quick stay. Staff was nice and helpful. I think I saw they had some recent renovations those were not the best. White bedding is what I prefer at a hotel was not happy that the white bedding had stains. Just throw that away and start over! Toilet ran all night and that was kind of annoying. But it worked and was close to the location I was in.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josefina, Newark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally planned on staying for 1 night but extended my trip for a second night. Ms. Amy at the Front Desk was so very friendly and accommodating. She provides customer service that is truly above and beyond. Such a pleasure to stay at this Comfort Suites.
Stayed 1 night in Jul 2024

10/10 Excellent

Chevalier

Traveled with family
Our room was very comfortable and clean. The choices for breakfast were good. The staff was friendly and helpful.
Stayed 4 nights in Jul 2024

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024