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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Lobby
Exterior
Lobby
Free daily buffet breakfast
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
$99
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
12570 Jefferson Ave, Newport News, VA, 23602
  • Patrick Henry Mall
    ‪2 min drive‬
  • Christopher Newport University
    ‪9 min drive‬
  • Fort Eustis
    ‪10 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Bathroom | Combined shower/tub, hair dryer, slippers, towels

Room, Multiple Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 415 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 415 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(13 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(87 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Airport

Hotel in Central Newport News
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
Comfort Suites Airport offers 104 accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Airport features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This beach hotel also offers a vending machine, a picnic area, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Comfort Suites Airport has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Comfort Suites Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1013 reviews
Rating 8 - Good. 264 out of 1013 reviews
Rating 6 - Okay. 71 out of 1013 reviews
Rating 4 - Poor. 37 out of 1013 reviews
Rating 2 - Terrible. 40 out of 1013 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

CHERIE, ESTERO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in May 2025

6/10 Okay

Alexandrovitch, Winston-Salem

Liked: Cleanliness
Comfortable bed!
Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
The indoor pool was not heated during our stay. The receptionist was very friendly and welcoming even when several guests were checking in at the same time and taking several phone calls.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Disappointed

Pool was freezing cold so my son was very disappointed! Gave up time with his friends at an outdoor pool because we thought the indoor pool would be heated as it stated on description …
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Glendale

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were incredibly friendly and helpful. There was a problem with the room keys not working.
Stayed 2 nights in Mar 2025

10/10 Excellent

THERESA

Stayed 3 nights in May 2025

10/10 Excellent

Carisa

Stayed 2 nights in Feb 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going thru life right now & walking into comfort suites, Amy at the front desk smile was so bright. Welcoming was so warming & heart felt, I immediately forgot what I was going thru. She’s a true gem! I enjoyed my stay from beginning to end. I enjoyed seeing her bright smile everyday! Thank you for your hospitality Amy! I appreciate you!! :)) SN: Amy needs a raise & a vacation!! :) <33
Stayed 1 night in May 2025

8/10 Good

Kristen

Stayed 2 nights in May 2025

8/10 Good

Tracey

Friendly staff convenient to restaurants and 15min from Busch Gardens,
Stayed 2 nights in May 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to say the lady at the front desk is awesome this is the second time i have stayed and each time see was very nice and caring.. way to go on the customer service dont change for noone we need more people in this world like u .. ur smile lights up the room
Stayed 2 nights in May 2025

2/10 Terrible

sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Trip

I had a reservation at this location because I was scheduled to attend a funeral the next day. Unfortunately, my flight was canceled. I was instructed to forward the airline cancellation email to the hotel manager, which I did. I also contacted everyone involved. I informed them that there were no other flights from my city that night or the following day. The manager requested proof of cancellation. I forwarded the email to two different accounts I received. When I called to discuss the refund, the manager did not answer. I have left my phone number at this location to be called back. I did not receive a call. I am hoping that this matter can be resolved.
Stayed 2 nights in May 2025

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Ishmael

Traveled with family and small children, Traveled with family
Liked: Amenities
A little disappointed experience. I booked a room through a third party for six people and we ended up with a room with 2 queen beds with NO sofa bed. I reached out to the lady at the front desk about the room being booked for six people and she informed me that all their two queen room accommodate 6 people. I was like really? Three people on a queen size bed? Anyway, besides the bad experience to begin our stay, we noticed mold in the bathroom and could not get the room to keep cool. Somehow, the AC runs like 3-5 mins intervals. Breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Dayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad I tried a new place!

This hotel was excellent. Very clean, close to 64 and plenty of food, drugstore and shopping options within minutes. We felt safe and secure during our stay as well. The highlight was our check-in and the above and beyond attitude from the front desk employee. She was such a warm welcome and continued to be, everytime we walked in and out of the hotel. We will continue to stay here from now on when visiting our child at CNU.
Stayed 2 nights in May 2025

10/10 Excellent

Yenci

Stayed 1 night in May 2025

10/10 Excellent

Roshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. 15/20 minutes from Williamsburg and the parks.
Stayed 3 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe location

This is one of the few hotels in the Newport News area that i will stay with! I feel very safe here. Very clean. Great customer service. I visit the area frequently to see family.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Marco Tulio

Stayed 5 nights in Apr 2025