Comfort Inn Newport News/Williamsburg East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Newport News/Williamsburg East

Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Pool
Exterior
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
16890 Warwick Blvd, Newport News, VA, 23603
  • Lee Hall Mansion
    4 min drive
  • Patrick Henry Mall
    9 min drive
  • Colonial National Historical Park
    16 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    11 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn Newport News/Williamsburg East

Hotel in North Newport News
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Inn Newport News/Williamsburg East offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

Comfort Inn Newport News/Williamsburg East is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn Newport News/Williamsburg East Newport News
Comfort Inn Newport News/Williamsburg East Hotel Newport News

Comfort Inn Newport News/Williamsburg East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 221 out of 611 reviews" "
Rating 8 - Good. 196 out of 611 reviews" "
Rating 6 - Okay. 91 out of 611 reviews" "
Rating 4 - Poor. 51 out of 611 reviews" "
Rating 2 - Terrible. 52 out of 611 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Ronit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to base
Stayed 3 nights in Aug 2024

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

ANGENETTE, Roanoke

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had ants badly
Stayed 4 nights in Aug 2024

2/10 Terrible

Ricardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one at check-in in and treadmill broken!
No one at check-in and breakfast terrible. Treadmill broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Susana, Wendell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff courteous
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience. Room was extremely dirty. There was visible mold in the ceiling and the sheets smelled of vinegar.
Stayed 3 nights in Jul 2024

6/10 Okay

STEVEN

Business traveler, Traveled with partner
Low quality
Stayed 2 nights in Jul 2024

6/10 Okay

Lisa, Shandon

Disliked: Staff & service
I stayed for 5 days and constantly had to ask for room service on a daily basis and only to get some towels and maybe a wipe down. Needed to call for the coffee to be refilled(which i never did get), and the shampoo and the lotion, and my bed was never made to top it all off. At least the trash was taken out. I know maybe this may be a little petty but when you paid hundreds of dollars at least they could be a little more thoughtful and thorough????
Stayed 5 nights in Jul 2024

4/10 Poor

Brandee

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Good
Stayed 5 nights in Jul 2024

2/10 Terrible

Miguel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad experience

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramon

Stayed 1 night in Jun 2024

4/10 Poor

Sheena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Beatrix

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant Stay, clean and friendly service, Breakfast was OK, but was always the same food every Day, limited selection. Did not get my AARP discount when I extended my stay for an additional 3 days. I was told to contact Expedia but I had booked it thru Hotel’s.com. Disappointed with that.
Stayed 3 nights in Jun 2024

6/10 Okay

Stephanie

Disliked: Amenities, property conditions & facilities
It was okay for the price just needed to have some updates to the building. The carpets are soiled, the elevator is old, the rooms are mediocre at best.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lesje

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very kind. Will definitely go back
Stayed 2 nights in Jun 2024

8/10 Good

Charlene Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Chose location solely on the convenient location your destination
Stayed 1 night in Jun 2024

6/10 Okay

steven

Traveled with family
Liked: Cleanliness
Enjoyed the clean room, however the air conditioning compressor was loud throughout night. Breakfast was ok with exception of super dry bread for toast and powdered eggs.
Stayed 1 night in Jun 2024

10/10 Excellent

Raymond, New Freedom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, Clean and appropriate cost
Stayed 2 nights in May 2024

6/10 Okay

Michael

Traveled with family
Breakfast was inadequate and location was not where I expected.
Stayed 1 night in May 2024

10/10 Excellent

Nabil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Very Nice
Stayed 4 nights in May 2024

10/10 Excellent

Raymond, New Freedom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful in coordinating reservations
Stayed 1 night in Jun 2024