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Best Western Plus Newport News Inn & Suites

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Seasonal outdoor pool
Property amenity
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
500 Operations Dr, Newport News, VA, 23602
  • Patrick Henry Mall
    8 min walk
  • Sentara Port Warwick
    4 min drive
  • Mary Immaculate Hospital
    6 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    6 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Newport News - Hampton I-64

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (1077)
The price is $98
per night
$114 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Inn Newport News - Hampton I-64

About this property

Best Western Plus Newport News Inn & Suites

Hotel in Central Newport News
Along with a fitness center, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Plus Newport News Inn & Suites provides a spa tub and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Newport News Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Best Western Plus Newport News Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 407 out of 1036 reviews" "
Rating 8 - Good. 331 out of 1036 reviews" "
Rating 6 - Okay. 156 out of 1036 reviews" "
Rating 4 - Poor. 80 out of 1036 reviews" "
Rating 2 - Terrible. 62 out of 1036 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mario

Traveled with family and small children
Liked: Cleanliness, amenities
Very nice location, close to restaurants and beach. Breakfast was great and look forward to go back there in the near future!
Stayed 1 night in Jul 2024

4/10 Poor

Joseph

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
The hotel room was dirty and it was stinking. I went to the front desk to get help and was told they could not help me because I booked thru a third party. I called the third party and got hung up on 6 tines. I asked them to clean the room they could not. It was horrible
Stayed 1 night in Aug 2024

6/10 Okay

Hakim

Traveled with family
Liked: Staff & service
Meh
Stayed 1 night in Aug 2024

6/10 Okay

Hakim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The water did not shut off in the tub/shower, it ran a constant stream of hot water. The are conditioner leaked in the room, saturating the carpet. We had to get 6 towels every night to put on the floor to absorb some of it, and wear shoes to walk on them. The staff knew about the tub and leak from the AC, so therefore maybe the room should not have been booked until those things were repaired. They had no other room to offer. The TV remote did not work. The beds were comfortable and the staff was very friendly, they were the saving grace.
Stayed 4 nights in Aug 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Staff & service, room comfort
Good hotel, very popular needs reno
This is a very good hotel but a bit dated and worn down. The hotel is frequently booked up and the wear and tear is showing. We got the suite and it was nice and spacious. The room had a musty smell when we cane in each time that faded away. The bathroom needs up dating and the remote didnt work. Toilet had to be flushed twice. I feel like with the worn down state of the hotel that it needs to be rennovated and they are charging a bit too much for now.
Stayed 1 night in Aug 2024

4/10 Poor

joseph paul

Business traveler
Disliked: Staff & service, property conditions & facilities
Property was dirty and rooms need to be better cleaned and updated.
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

It was an ok stay, no what I had expected, housekeeper had to be told to clean room, hotel needs some upgrades in the room curtains, etc, pillows
Stayed 5 nights in Aug 2024

8/10 Good

Andrea

Stayed 1 night in Aug 2024

8/10 Good

NANA

Traveled with family
Liked: Cleanliness
The outside trash can was always overflowing
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Decent hotel and clean. Could use updating. There is daily housekeeping but they never seemed to give me enough toilet paper or soap so I had to keep asking. Breakfast was ok. Some hot stuff each day. Loved this new pancake machine. I didn’t love being there at night alone and my room was near the ice machine and was pretty loud when no one using it.
Stayed 5 nights in Aug 2024

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Ok not great.
No WiFi which isn’t the funnest with two kids. The front desk lady at arrival was so nice the next morning at breakfast you couldn’t get assistance and she was not So friendly. The bed was comfy. Pool needs to be cleaned.
Stayed 1 night in Aug 2024

6/10 Okay

Pam

Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Tymisha

Traveled with family and small children
Liked: Cleanliness, staff & service
Breakfast, two thumbs down, they had a menu but it meant nothing. The quality of the food wasn’t that great and the pancake machine was broken and not acting properly throughout most of my stay. They’ve tried to renovate the property but the wet floor sign was in the elevator the entire time I was there. Some of the plaster was flaking off the half wall and the bed wasn’t very comfortable. Five stars for cleaning the room each day I was there. There are a lot of hotels that no longer do that. It did have a pool and workout room and situated close to a lot of shops and dining options. The parking lot can get pretty full later in the night but I was able to park throughout my three day stay. The water pressure was good but didn’t get hot enough for me and I killed a couple of spiders. The price point was okay but I, personally, will opt to find another hotel for the next visit to the Hampton area.
Stayed 3 nights in Aug 2024

8/10 Good

vonyene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Brian, Jacksonville Beach

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Old...musty and damp
Stayed 1 night in Aug 2024

6/10 Okay

Courtney

Stayed 1 night in Jul 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Overall very nice. The TV remote in the room was broken and the air quality in the fitness room was poor. Otherwise, I enjoyed my stay. Very large room.
Stayed 1 night in Aug 2024

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Khanh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly.
Stayed 1 night in Jul 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly and helpful. But the room was dreadful. AC didn't work, dirty, and the beds were some of the worst I've ever slept on. Will not stay here again.
Stayed 1 night in Jul 2024

2/10 Terrible

bysherra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nasty
Stayed 2 nights in Jul 2024

6/10 Okay

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Would not recommend
Upon arrival Diamond greeted us with a warm smile and a hello. We had trouble opening the door to our room because it only opened maybe 1 inch and got stuck, i had throw my hip into it to get it to open. The door opened up to about 12 inches and got caught on the carpet. The room had a strange smell and the carpet was sticky. When we unfolded the sofa bed there we stains all over the bed. Somone set the alarm clock in the room to go off at 12am(midnight) that pissed me off. We returned at about 1030pm and fell asleep just before the alarm went off!! The ad says full breakfast, guess i should have done more research. Powdered eggs, pork sausage and potates were the only hot items. Other best westerns we have stayed at offered waffles, pancakes, bacon, ready made grits and oatmeal.
Sofa bed stains
I see why the door got stuck.
Stayed 1 night in Jul 2024