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Best Western Heath Court Hotel

3.0 star property

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Photo gallery for Best Western Heath Court Hotel

Two comfortable beds, a desk, and a small table with a chair are featured in this stylish room.
Bicycles are parked against the building, surrounded by flower baskets and gardening tools.
Traditional brick building with a symmetrical facade, featuring three doors and windows.
Welcome to our reception area, where a friendly receptionist is ready to assist you. A comfortable bench and a beautiful abstract horse painting add to the warm atmosphere.
Savor a diverse selection of dishes, including roasted meats and side options, at our buffet.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Moulton Road, Newmarket, England, CB8 8DY
  • National Horseracing Museum
    ‪6 min walk‬
  • Newmarket Racecourse
    ‪4 min drive‬
  • National Stud
    ‪5 min drive‬
  • London (STN-Stansted)
    ‪42 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed) | 1 bedroom, premium bedding, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Comfort Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Economy Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 71 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, Multiple Beds, Non Smoking

  • 249 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 249 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Twin Bed, Non Smoking

Economy Room, 1 Twin Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Economy Room, 1 Twin Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Heath Court Hotel

Newmarket hotel close to Newmarket Racecourse
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Heath Court Hotel offers 41 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Heath Court Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Bertie's Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bertie's Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 3 to January 9:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket

Best Western Heath Court Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 267 out of 577 reviews
Rating 8 - Good. 199 out of 577 reviews
Rating 6 - Okay. 77 out of 577 reviews
Rating 4 - Poor. 22 out of 577 reviews
Rating 2 - Terrible. 12 out of 577 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline, Winchester

Traveled with group, Traveled with partner
placed for the town centre and is on the edge of Warren Hill which is great for watching the horses train. The room was spacious and well equipped. It could do with USB chargers though. Breakfasts were lovely. Freshly cooked to order and plenty of it. Thanks to everyone for a great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Stayed 2 nights in Apr 2025

8/10 Good

Ugis

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely room and staff were really friendly and helpfully. Unfortunately i have to say during the night it was little noisy, but that is out of control for staff or place what guests are doing. Over all lovely places.
Stayed 1 night in Apr 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Competitive price and a clean and tidy hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to my work
Stayed 1 night in Mar 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but no wifi

Warm welcome, clean comfortable bed and good shower. Breakfast service excellent and pleasant… down side really poor WiFi generally in rooms and public places
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Liked: Staff & service, property conditions & facilities
The best hotel in Newmarket.the staff are so kind and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The room was nice and open, we didn’t feel cramped. The AC didn’t keep the room cool, and the overall temperature of the room was too warm even with opening a window. The door to our set of rooms was really heavy and loud when people came in and out of the hallway.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clifford

Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dave

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with comfortable beds, armchairs and settee. Good selection of hot drinks and biscuits provided. Breakfast options are excellent, as is the full english!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in Newmarket

Have stayed here before as it in an excellent position for the family visited. Room looks to have had an update, and is clean and tidy. Staff friendly and helpful. Booked breakfast for each day of my stay, but ate other meals away from site.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful and very pleasant staff, and nice clean comfortable rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Suited its purpose for my stay in Newmarket. Would have liked instructions for using air con as wanted to turn temperature down and remote just turned it off instead!
Stayed 1 night in Feb 2025

8/10 Good

Dave

Traveled with group
Liked: Amenities
Good location, pleasant bar and restaurant areas. Larger than normal twin rooms. Exceptionally good breakfast with large variety of options including kippers! Very pleasant staff.
Stayed 1 night in Feb 2025

6/10 Okay

Katy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

OK hotel in good location

This place is fine, it does what it says on the tin so to speak, just nothing special. The beds are comfortable, my only complaint is that it is very cold. There doesn’t seem to be radiators or underfloor heating, so relies on a fan heater that attaches to the wall that turns off frequently and gives out little heat. They did supply us with 2 more heaters but these were very noisy making it hard to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Matthew

Disliked: Staff & service, amenities, property conditions & facilities
Disappointingly i rang in plenty of time to say i was poorly n unable to make booking, unlike other stays in the town no refund or any concession on future booking was given. Stayed at property a number of times before very Disappointing no flexibility
Stayed 1 night in Jan 2025

10/10 Excellent

Richard godber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025