Newhaven holiday park close to Phillip Island Chocolate Factory
Guests at this beach holiday park will appreciate convenient onsite amenities such as a playground and barbecue grills. All 30 accommodations have 2 bedrooms and feature free WiFi. Guests will also find TVs. Housekeeping is not available.
BIG4 Ingenia Holidays Phillip Island offers 30 accommodations. This Newhaven holiday park provides complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
BIG4 Ingenia Holidays Phillip Island features barbecue grills, a vending machine, and an arcade/game room. Wireless Internet access is complimentary. This beach holiday park also offers tour/ticket assistance, a garden, and laundry facilities. Onsite uncovered self parking is complimentary.
BIG4 Ingenia Holidays Phillip Island is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Things to do
Arcade/game room
Playground
Family friendly
Arcade/game room
Laundry facilities
Playground
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Guest services
No housekeeping service
Tour and ticket assistance
Business services
Meeting room
Outdoors
Barbecue grill
Direct access to the beach
Garden
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Entertainment
TV
Food and drink
Restaurant dining guides
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Property is also known as
BIG4 Phillip Island Caravan Park Newhaven
BIG4 Phillip Island Caravan Park
BIG4 Phillip Island Newhaven
BIG4 Phillip Island
BIG4 Phillip Island Caravan Park Campsite Newhaven
BIG4 Phillip Island Caravan Park Campsite
Big4 Ingenia Holidays Phillip
Ingenia Holidays Phillip Island
BIG4 Phillip Island Caravan Park
BIG4 Ingenia Holidays Phillip Island Newhaven
BIG4 Ingenia Holidays Phillip Island Holiday park
BIG4 Ingenia Holidays Phillip Island Holiday park Newhaven
BIG4 Ingenia Holidays Phillip Island Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 219 out of 437 reviews
10 - Excellent
219
Rating 8 - Good. 148 out of 437 reviews
8 - Good
148
Rating 6 - Okay. 51 out of 437 reviews
6 - Okay
51
Rating 4 - Poor. 18 out of 437 reviews
4 - Poor
18
Rating 2 - Terrible. 1 out of 437 reviews
2 - Terrible
1
8.6/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
nicole
Traveled with family and small children, Traveled with family
Summary: great location and customer service, but cleanliness left something to be desired
We had to check-in late, we called ahead to their number and the staff were very helpful in arranging self check-in procedures (although we had to call 3 times before we were put through on the phone). The staff said we had been upgraded to a two bedroom cabin instead of the single bedroom cabin we had booked.
Upon entering our cabin, the bed was left unmade and the towels were used. It was also a single bedroom cabin, and not a two bedroom cabin. There was visible dirt on the floor and sheets. However, it was late and given our previous difficulty in getting through to the hotline we decided to make do.
We told the staff in the morning upon checkout, and they were very apologetic and offered free soda and chips to make up for it.
We had a nice stay in this Cabin in Ingenia Holiday Park. It was in a convenient location with closer to shops and restaurants. We felt safe with the security coded car entry to the park. It had a nice communal kitchen where we could cook more if we needed. Just a walk to the beach through the foot path of the Park. Will recommend this place to anyone.
Loved it so much this is the 2nd time up since early march. We even extended by a day. The staff are wonderful and very helpful absolutely love it. We will be back