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Sandman Signature Newcastle Hotel

4.0 star property

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Photo gallery for Sandman Signature Newcastle Hotel

Lobby
Fridge, microwave, coffee/tea maker, electric kettle
Hallway
Pillowtop beds, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪1 min walk‬
  • University of Newcastle-upon-Tyne
    ‪8 min walk‬
  • Quayside
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Pillowtop beds, in-room safe, desk, blackout drapes

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 310 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.0 out of 10
Very good
(9 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette | Pillowtop beds, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(5 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Pillowtop beds, in-room safe, desk, blackout drapes

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Stadium View

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(48 reviews)
  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony | Pillowtop beds, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Kitchenette, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Signature Newcastle Hotel

4-star hotel in Newcastle City Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Sandman Signature Newcastle Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 486 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed elaid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arena stay
Birthday trip and seeing culture club at the arena. Had asked for picture of boy George and it was in room! Fab friendly staff very helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
In need of maintenance
I had a suite room 118. There were a number of issues during this stay. The check in was very slow with the que almost to the front door. There was no hot water in my room so i had to have a cold shower as i was going out after work. One of the taps did not work and was hanging off. A shelf in the bath room was only just hanging on and bound to fall off soon. I called the front desk several times but the call was never answered. I was told at checkin that breakfast was included with the room only to find out the next day that it was not included. I dont normally book breakfast but to be told you have it included but then dont was embarrassing when i got to the front of the que.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Consider other newer hotels
In past years I’ve stayed at the sandman in Newcastle. I have noticed the aging and state of disrepair in the room I was given. The room safe would not close, the bolts were stuck in an out position. The shower head would not stay in one position so was showering water onto the tiles. Finally the heating was not enough to make the room warm. When I asked the front desk, the lady replied its at 24c. During the night the room was cold. Finally during dinner at the shark bar the one waitress was trying to serve all the customers. We ordered drinks that were not delivered, condiments, napkins the same.
Stayed 1 night in Dec 2024

4/10 Poor

Anthony

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry comfortable property but I was rather surprised to receive a call from property at 2-30 on day of check in to check that I was still going
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Gillian

Traveled with family
Liked: Staff & service
The property was conveniently situated for the city and everything we need to do. But it’s on a main road and you could hear traffic noise. Whilst we have coffee and tea facilities it would have been nice to be provide with water too
Stayed 1 night in Dec 2024

8/10 Good

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, well situated for the shops, parking nearby provided by a 3rd party at a reduced rate. The hotel is situated on a busy road opposite St James Park and can be a bit noisy at times. The room was clean and well maintained but it contained a king size bed so the access to one side of the bed was a bit restricted. The bathroom had a walk-in shower so the floor got a bit wet a times
Stayed 2 nights in Dec 2024

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed with breakfast
The room was nice and clean . The staff are very pleasant. Breakfast was more than disappointing. No plates, bread , bacon or sausages. When it did arrive it was burnt to a crisp.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenny

Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice of place to stay
Carpark not far from the hotel, hotel will stamp the ticket to get reduced price for you. Bit of a wait to book in, but as it was a busy time, to be expected. Hotel clean, staff welcoming. Room with a view of the town and football stadium. Could hear music from across the road, close the window and it is much quieter. Bed was comfortable, shower excellent and room clean. No complaints whats so ever. Would stay again
Stayed 1 night in Nov 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sean

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Jeremy

Business traveler
Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, super comfortable, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Jackson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for Newcastle fans!
Room was clean, great location, staff excellent! Hotel wasnt too noisy although we faced onto the main road that was loud but nothing the hotel cam do about it. Only issues were the room phone wasnt working and there was no shower gel but no big deal really. Will be happy to return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024