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Sandman Signature Newcastle Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandman Signature Newcastle Hotel

Lobby lounge
Hallway
Breakfast, lunch, dinner served; Fusion cuisine
Fridge, microwave, coffee/tea maker, electric kettle
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    1 min walk
  • Chinatown
    2 min walk
  • Eldon Square Shopping Centre
    4 min walk
  • Newcastle (NCL-Newcastle Intl.)
    15 min drive

Room options

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette | Pillowtop beds, in-room safe, desk, blackout drapes

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

  • 310 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette | Pillowtop beds, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Pillowtop beds, in-room safe, desk, blackout drapes

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

  • 310 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Stadium View

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony | Pillowtop beds, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Kitchenette, Balcony

  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Maldron Hotel Newcastle

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1003)
The price is $134
per night
$161 total
includes taxes & fees
Jan 11 - Jan 12
Maldron Hotel Newcastle

About this property

Sandman Signature Newcastle Hotel

4-star hotel in Newcastle City Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Sandman Signature Newcastle Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1004 reviews" "
Rating 8 - Good. 282 out of 1004 reviews" "
Rating 6 - Okay. 133 out of 1004 reviews" "
Rating 4 - Poor. 74 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Traveled with partner
Liked: Staff & service
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Iain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and quick and Lilly was so sweet. Room is fantastic - the bunk beds were perfect for our two boys. And the location is perfect. We walked from the train station and we are across the street from St. James Park so our boys were thrilled !
Stayed 1 night in Sep 2024

10/10 Excellent

Abdul

Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
False advertising of these "suites", nothing like the photos. Grubby, hairs on towels, botched up in multiple places, sofa bed dirty and very small, toilet hanging on the wall, felt very unsafe. Shouldn't be allowed to sell these sub standard suites when booked the room in the website. No city view, view of a building site, light bulb not working. Old room they probably give to people staying 1 night. If I had of been staying longer I wouldn't have been back to reception but we got the room and then just left.
Stayed 1 night in Sep 2024

4/10 Poor

Rajesh

Traveled with family
Liked: Staff & service
Good staff but poor infrastructure
Had very courteous, helpful staff but the hotel is far from comfortable. There are only two lifts and we had a situation when one was not working for sometime. The safe in the room was not working. The safe was kept on the floor so really difficult to operate as one had to sit on the floor to use it in case it was usable. Some switches not working. The direct dial buttons for the various hotel services on the phone was not working. When we informed the front desk, was told to dial 0 for anything. Would avoid staying there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lewis John

Stayed 1 night in Sep 2024

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service and staff excellent cant wait for our stay in October breakfast was lovely
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Vicky

Stayed 1 night in Sep 2024

6/10 Okay

Geoff

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

lois

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Lovely entrance to the hotel, however not a very personal check in by the member of staff at reception ,- felt very robotic and she barely made eye contact. Room was clean and shower was nice, however the room was small, and it was noisy looking over the newly built stack next to st James park. Obviously can't be helped but the windows didn't seem to block out much outdoor sound. There isn't any reasonably priced parking nearby which also makes it quite awkward when carrying bags from the car. For the price of the room, I was expecting a little more from the hotel but was left a bit disappointed
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay
Really hot room, no air conditioning, tried opening window but all thecair conditioning on the roof running and very noisy, so no sleep, tried having a shower in the morning but no hot water, when complained to reception, their answer was " The coffee machine seems ok??"
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Dean

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few years ago and it was lovely. Since then its transformed from that to a run down hotel, showing signs of neglect and poor customer service. 😢
Stayed 1 night in Sep 2024

6/10 Okay

Emma

Traveled with family
Liked: Cleanliness
Didn’t turn down room on day requested , paid for parking but had to pay again as did not verify at hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, room was clean and facilities were great however the sofa bed was like lying on Lego so not a great sleep for the 3rd person.
Stayed 2 nights in Sep 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for what we wanted friendly staff nice hotel within easy walking distance of everything the city has to offer, definitely stay here again in the not too distant future
Stayed 1 night in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

i

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

DOMINIC

Disliked: Amenities, property conditions & facilities
I have stayed at the Newcastle Sandman a few times while visiting in the past and have had a pleasant stay. This time however a new music venue oppostite the hotel very much spoiled our stay. The very loud music from there almost all day made it impossible to have a snooze when we checked in to the room after our long drive north, and then when we tried to get some sleep at around 9.30pm were completely unable to until the new venue opposite had closed for the night. The windows at the hotel are not very thick and dont fit very well and so we had no way of blocking out the continued very loud music. It is a shame for the hotel, as it is out of their control, but i will no longer be booking the Sandman for my visits to Newcastle.
Stayed 1 night in Aug 2024

6/10 Okay

Adrian

Liked: Staff & service
The centre of town was never going to be quiet but there is now the Stack which was pumping out music and drunkards way into the night. Room was standard but a little dated. Convenient but for the price I had expected better. Staff were great to be honest.
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Stayed 1 night in Sep 2024