Royal Station Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Royal Station Hotel

Restaurant
Front of property - evening/night
Point of interest
Triple Room | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪11 min walk‬
  • Quayside
    ‪15 min walk‬
  • Utilita Arena Newcastle
    ‪17 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Small Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About this property

Royal Station Hotel

3-star hotel in Newcastle City Center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Royal Station Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Guests can use the indoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Royal Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Bistro - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 17 per day)
  • Uncovered self parking on site (GBP 19.50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Bistro

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 19.50 per day
  • Nearby parking fee: GBP 17.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 717 out of 1590 reviews
Rating 8 - Good. 507 out of 1590 reviews
Rating 6 - Okay. 203 out of 1590 reviews
Rating 4 - Poor. 101 out of 1590 reviews
Rating 2 - Terrible. 62 out of 1590 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trainmadsteve
This hotel was good and 2 mins walk from the station and not too far from bars and restaurants, the bed was comfortable and the room was spacious.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Brian

Stayed 1 night in Jan 2025

8/10 Good

Audra

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2025

6/10 Okay

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was clean and warm, if a bit dated, very convenient for Central Station and a 10 minute walk to Utilita Arena. Unfortunately we had to completely remake the bed as the bottom sheet was six inches short of the top of the bed and the duvet was hanging out of the cover by over a foot. The hand wash in the bathroom was empty, but there was some in the shower area.
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was tucked away on the fifth floor in a small room. The shower was broken and the room needs redecorating.
Stayed 2 nights in Jan 2025

6/10 Okay

Mitchell

Business traveler
Stayed 4 nights in Nov 2024

8/10 Good

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Great location to central station and attractions....
Stayed 1 night in Jan 2025

6/10 Okay

Bethalie

Liked: Staff & service
The hotel is right next to the railway station and very convenient for access to restaurants and shops. The staff were courteous and generally very helpful. The room was also very spacious. However, I got the impression that the place is in great need of updating and maintenance. We were put in rooms near the roof, where there were several flights of stairs to deal with after getting out of the lift. This made accessing the room with heavy luggage tricky. Also, the floor had flaking plaster on the walls and stained carpets. I'm afraid I won't stay there again, despite the well-trained staff and nice breakfast.
Stayed 4 nights in Dec 2024

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and professional. Room fine for a short stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

URSULA

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average stay in a hotel that looked beautiful.
Excellent location. Spa disappointment as you have to walk up/downstairs, where people have walked with shoes on in bare feet and in between facilities on wet slippy floor. Pool small and cold. However very nice staff. Hotel looks beautiful reception area, but rooms dated but were a good price. Noisy outside area in middle of night at front hotel rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Sandra

Disliked: Property conditions & facilities
Average stay.
Bed and bathroom clean but due old building and single glazed windows my room was cold and drafty when i arrived. No heating on so i put radiator on when i arrived and kept it on all night which helped. Also due to windows there was ALOT of noise from outside, including music from bars nearby, drunk people shouting and traffic noise. Shower was a dribble and had to stand against the wall to get under warer and have a shower.
Stayed 1 night in Jan 2025

8/10 Good

Saira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Got a lovley superior room. Was nice warm and cosy.
Stayed 1 night in Jan 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, comfortable bed. Slight problem in that the gas supply was playing up, so the rooms were on the cool side and breakfast was limited. Great location, right in the centre.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Large pleasant hotel. Staff very good and Christmas decorations very nice on the eye. Small room very basic however, absolute steal for the price we paid. Well done!
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Grace

Stayed 1 night in Dec 2024

8/10 Good

MAUREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, strange room layout.
The chain on the door came straight off as it was attached to a lump of wood and wedged in the door slot, this wasn’t ideal with a 4 year old escapologist so made us all uneasy for the night. The hotel was clean, the location is great, parking wasn’t a problem at all, checking staff were helpful, only other issue was the upstairs then downstairs to get to the room as the layout is strange. But this was a trial run for next years Newcastle trip so overall I’d say a solid 7/10
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bed was comfortable would recommend
Stayed 1 night in Dec 2024