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Royal Station Hotel

3.0 star property

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Photo gallery for Royal Station Hotel

Restaurant
Triple Room | In-room safe, desk, laptop workspace, iron/ironing board
Front of property - evening/night
Lobby
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪11 min walk‬
  • Quayside
    ‪15 min walk‬
  • Utilita Arena Newcastle
    ‪17 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double Room

Small Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1006)
The price is $99
per night
$118 total
includes taxes & fees
May 22 - May 23
County Hotel & County Aparthotel Newcastle

About this property

Royal Station Hotel

3-star hotel in Newcastle City Center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Royal Station Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Guests can use the indoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Royal Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Bistro - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 17 per day)
  • Uncovered self parking on site (GBP 19.50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Bistro

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 19.50 per day
  • Nearby parking fee: GBP 17.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 709 out of 1583 reviews
Rating 8 - Good. 507 out of 1583 reviews
Rating 6 - Okay. 201 out of 1583 reviews
Rating 4 - Poor. 104 out of 1583 reviews
Rating 2 - Terrible. 62 out of 1583 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas, Motherwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ALAN

Stayed 1 night in Feb 2025

8/10 Good

Eion

Traveled with family
It’s fine. It’s an oldish hotel but rooms always comfortable and the breakfast is good. Have stayed there on quite a few occasions
Stayed 1 night in Feb 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay here, the spa was amazing
Stayed 2 nights in Jan 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

David

Stayed 1 night in Jan 2025

4/10 Poor

THOMAS

Traveled with family
Arrived after 3.00 pm room was not ready. filled in Checking in form. Went back at 3.35 room still not ready. Not allocated room until 4.10 pm. We had travelled down by train and wanted to freshen up on arrival. when we got into room dirty towel hanging on back of bathroom door hook. One bath towel and hand only left on bed for the three of us. Over an hour of waiting for room.
Stayed 2 nights in Feb 2025

6/10 Okay

William

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stay in this hotel every time I stay in Newcastle usually very good but disappointed this time couldn’t check in to 1600 o’clock when check in is 1500 pm only had a single room witch the window wouldn’t open so very hot in the night
Stayed 3 nights in Jan 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Built in the 1850s, this hotel is an excellent choice for enthusiasts of the Victorian era. I stayed in a standard room, which, while lacking any particularly special features, was perfectly functional and well-maintained. The receptionist at check-in was exceptionally welcoming, friendly, and helpful. The English breakfast buffet in the morning was superb, offering a delightful selection of traditional fare. However, the options for those preferring a continental breakfast were somewhat limited. The leisure and spa facilities are truly impressive. In addition to a well-equipped gym, guests can enjoy a small yet inviting swimming pool, a dry sauna, and a steam room. Overall, a well-deserved 4 out of 5 stars.
Stayed 2 nights in Jan 2025

10/10 Excellent

naomi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Station Hotel - 5/5

I've stayed here before a few times with my partner and recommended it for the girls trip and as usual did not disappoint. Staff are friendly and service is quick and efficient as you would expect, all round successful trip :) Will definitely be staying again!
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel we came off our flight at Newcastle airport boarded the metro to Newcastle Central Station up the lifts to station concourse then straight into the hotel very convenient & easy
Stayed 1 night in Jan 2025

10/10 Excellent

Karina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay overall. I booked a single room but got upgraded to a double one. The room is dated but had everything you need plus a bathtub which was amazing after a working day! Newcastle sightseeing spots are in walking distance there is a 10 mins walk to a shopping centre. Amazing if you’re travelling by train as the train station is juts next door. There is no noise in the room at all though. Highly recommending!
Stayed 1 night in Jan 2025

4/10 Poor

Derek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy, doors repeatedly slamming at midnight and noisy guests until 3am. It’s a convenient location but there are lots of hotels within 5 minutes walk. I canceled my second night and booked into the Copthorne.
Stayed 1 night in Jan 2025

6/10 Okay

Mikko, London

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A once Grand hotel, now very run down. Times may be tough but at least they could replce all the lightbulbs. You get the impression Management is just plain mean, and the staff struggle on the resources they are given. They also havent had a decent designed in the place for generations. Could be so much better without drastic expenditure
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay was had
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Business traveler

Pay on arrival - not!

Due to the nature of my work I occasionally need to cancel or change dates so select a cancellable room with pay on arrival. The hotel placed a charge on my credit card some six hours before the cancellation deadline which is not acceptable for a pay on arrival arrangement. As it happened I was able to use the room as booked but wouldn’t have trusted an establishment that does this to reimburse should I have cancelled before the deadline.
Stayed 1 night in Jan 2025

10/10 Excellent

Lewis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amber was extremely helpful and ensured we had everything we needed during our stay. Excellent service, and would happily stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Charles

Fine
Stayed 1 night in Jan 2025

10/10 Excellent

Violeta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four of us stayed here for the night, for a girly weekend. Loved that we could all stay in one room together & that it was right next to the train station, in walking distance of everything we needed. Breakfast was really nice, lots of choice. Would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025