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OYO The Royal Hotel

3.0 star property

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Photo gallery for OYO The Royal Hotel

Lobby sitting area
Standard Triple Room, Multiple Beds | Premium bedding, desk, free WiFi, bed sheets
Billiards
Bar (on property)
Business center

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi
$69
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Railway Street, Gateshead, England, NE11 9EB
  • Castle Keep
    ‪5 min drive‬
  • St. James' Park
    ‪6 min drive‬
  • Quayside
    ‪6 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Premium bedding, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • 130 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds (Shared)

Premium bedding, desk, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds (Shared)

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, desk, free WiFi, bed sheets

Standard Single Room

7.6 out of 10
Good
(5 reviews)
  • 80 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Premium bedding, desk, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 120 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed (Shared)

Premium bedding, desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed (Shared)

9.0 out of 10
Wonderful
(2 reviews)
  • 807 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, desk, free WiFi, bed sheets

Standard Double Room

  • 81 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

OYO The Royal Hotel

3-star Gateshead hotel close to Chinatown
Along with a restaurant, this hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
OYO The Royal Hotel offers 25 accommodations. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. This Gateshead hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Gateshead hotel also offers a terrace and laundry facilities. Onsite self parking is complimentary.

OYO The Royal Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Onsite venue - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 40 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Royal Hotel Gateshead
Royal Gateshead
Royal Hotel
The Royal Hotel
OYO The Royal Hotel Hotel
OYO The Royal Hotel Gateshead
OYO The Royal Hotel Hotel Gateshead

OYO The Royal Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 52 out of 186 reviews
Rating 8 - Good. 60 out of 186 reviews
Rating 6 - Okay. 26 out of 186 reviews
Rating 4 - Poor. 19 out of 186 reviews
Rating 2 - Terrible. 29 out of 186 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable, great location, fantastic owners / staff
Stayed 4 nights in May 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, room comfort
Ver welcoming hosts Vick was very helpful, tha atmosphere and hosts were the plus point, the hotel needs a revamp as it’s a little tired but overall it was quiet, great locals and the hosts were brilliant.
Stayed 2 nights in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

2/10 Terrible

Narinderjit

Stayed 1 night in May 2025

10/10 Excellent

Mohammed

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Checked out after just one night

I checked out after the first night of a three night stay. Very run down place. Holes in the walls of the room. Questionable bathroom.
Stayed 3 nights in May 2025

6/10 Okay

Dale

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are very friendly and price was decent Hotel is a bit tired and in need of a bit spending on it Overall slept ok and was handy for an early flight from he airport
Stayed 1 night in Apr 2025

8/10 Good

michael, DARTFORD

Traveled with group
Liked: Amenities
The staff were polite and friendly. We couldn't get one of the showers to work. The hotel has a good bar. It is conveniently located for conections to central Newcastle.
Stayed 1 night in Mar 2025

6/10 Okay

Teresa

Traveled with family
Average
Stayed 1 night in Mar 2025

6/10 Okay

Teresa

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Was a shock when enter the room as poor state of repair mattress and bedding was ok bed base was a disgusting but it served its purpose we stayed 2 nights really needs updating dinning room not in use bar area looked nice we not use it but seen in from the door
Stayed 2 nights in Mar 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

6/10 Okay

Ruries

Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cheap but dated

Staff were friendly/helpful etc, bar prices were reasonable..interior is very dated and well worn/past its sell by date..heating was on so it was warm enough..I was there late and leaving early so it was just a bed for the night etc, worst bit for me was the hopeless shower, water was nice and hot but there was no water pressure at all and it barely trickled out..(even an electric shower would have been better and they are useless).....
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly staff ,the property is dated the room was nice ,bed comfortable, bathroom could do with an update but for the price I did not expect the ritz.it was conveniently located would stay again
Stayed 3 nights in Feb 2025

4/10 Poor

Paul

Traveled with family
Disliked: Amenities
The room was ancient and very tired… there was damage to the bathroom door as if someone had punched a hole in it… bathroom window wouldn’t close… hot water was non existent, beds were uncomfortable and well used, duvet cover hardly covered the mattress, room was cold…. If it wasn’t so late in the day I wouldn’t have stayed there… the lady on reception was the only saving grace, she was friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Shev

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Really enjoyed my stay, even though it was just for the night! Very friendly staff and reasonably priced drinks, comfy bed, good sized room, shower etc worked great. No problems or anything negative to say, would 100% stay again and great value for money!
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

When needs must

The room wasn't ensuite as advertised. It was shabby to the exent of being south east asia. Broken wall plaster, zero advertised wifi and grubby. The shared bathroom was in a horrid state broken tiles poor water pressure etc. Only saving factor was 70% of the staff 70% of that were more interested in the bar 1 short haired women was the ridest person ive ever met. It was cheap and met my needs people pay the extra 20 per night
Stayed 3 nights in Jan 2025

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place lets down the OYO brand, big time. The approach is down a narrow unlit street, which had groups of lads loitering in the dark. The carpark isn't labelled as such, and looks like it belongs to a different building. The room I was given had no heating, the radiator having broken. I insisted on a change - it was -1 overnight - and was given a room with an electric radiator that hadn't been plugged in, and took an age to warm the room. The room carpet had burn marks from and iron and stains from I don't know what. The ensuite sink was badly broken and glued back together. The mattress had seen better days... many, many better days. Even the rubbish bin was broken. There was no desk - I'd intended working. There was no bedside lamp - had to get out of bed to turn the light off. The communal areas were unclean. The staff were non-existent, with one notable exception of the lady who moved me to a different room, and really did her best to accommodate against difficult circumstances, which included the fact that she was also working alone behind the bar in the pub area. Even simple things - like, having room numbers so there is some kind of logical progression as to where each guest might find their room - seems to have passed them by. Each room has a woman's name. Great... so, does Victoria come before or after Jennifer? Honestly, this was a mistake. OYO, either bring it up to your usual higher standards, or get out before it damages your whole reputation.
Stayed 2 nights in Jan 2025

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Carl

Stayed 2 nights in Dec 2024

4/10 Poor

Daniel

Disliked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found what I could only assume was a bag that had had white powder in it in my bedside draw, so much for cleaning. Hole in bathroom door, bathroom window was broken. In all the state of the hotel and the location was awful.
Stayed 3 nights in Nov 2024