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Metro Inns Newcastle

2.0 star property

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Photo gallery for Metro Inns Newcastle

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi
Reception
Individually decorated, desk, laptop workspace, free WiFi
Front of property
Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Housekeeping
  • Parking included
  • Free WiFi
$54
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY
  • Kingston Park Stadium
    ‪19 min walk‬
  • University of Newcastle-upon-Tyne
    ‪4 min drive‬
  • St. James' Park
    ‪7 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪3 min drive‬

Room options

View all photos for Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

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About this property

Metro Inns Newcastle

Newcastle-upon-Tyne hotel with free self parking
A 24-hour front desk, a garden, and a picnic area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall and a vending machine.
Metro Inns Newcastle offers 66 accommodations with shared/communal kitchens. These individually decorated accommodations include desks. Televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Metro Inns Newcastle features a vending machine, a garden, and a picnic area. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Metro Inns Newcastle is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in from 3 PM - 1:00 AM and 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should expect a high level of noise at this property at weekends.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Metro Inns Newcastle Hostel Newcastle-upon-Tyne
Metro Inns Newcastle Hostel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Metro Inns Newcastle Reviews

Reviews

6.8
Rating 10 - Excellent. 80 out of 268 reviews
Rating 8 - Good. 65 out of 268 reviews
Rating 6 - Okay. 44 out of 268 reviews
Rating 4 - Poor. 28 out of 268 reviews
Rating 2 - Terrible. 51 out of 268 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alvaro, London

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well. You have to read the fine print here. We are talking about shared toilets and bathrooms with poor hygiene. Pictures are misleading. I checked out 30 minutes after I checked in. I had to find another hotel to stay for the night.
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Took one step inside the room and the stench was a cross between a hospital and a gutter. There was blood on the radiator and window and someone had clearly relieved themselves in the sink. Handed the key back and left straight away.
Stayed 1 night in Jun 2025

10/10 Excellent

Eamon

Liked: Cleanliness
Very friendly helpful staff reasonably priced and clean. No on suite butbCommunal toilets and showers clean also. 24 hour reception
Stayed 1 night in Jun 2025

2/10 Terrible

Kyle

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Elaine

Stayed 1 night in May 2025

10/10 Excellent

Dave

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at the Metro a few times now and the staff are all friendly and accommodating. I will continue to stay at the Metro every time i go to Newcastle.
Stayed 2 nights in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and accommodating. I would definitely go there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 2 nights in May 2025

2/10 Terrible

Anna June

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were okay. The room was dirty cold and the sink and mirrors werent clean at all neither was the shower block.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Apr 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and went out of their way to help you with problems and enquiries
Stayed 2 nights in Apr 2025

10/10 Excellent

Maros

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Rohan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad smell all around
Stayed 1 night in Mar 2025

4/10 Poor

Amber

Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Olivia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Rachana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Elli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and friendly hotel , staff super friendly and helpful, a very handy stay for one night events!
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for work
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Business traveler
Liked: Staff & service

Cheap and basic

Cheap price, cheap room. Everything was cheap and okay. Didn’t like the fact the showers and toilets weren’t in a room.
Stayed 1 night in Oct 2024

4/10 Poor

Eric

Stayed 2 nights in Oct 2024