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Matfen Hall Hotel, Golf and Spa

5.0 star property

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Photo gallery for Matfen Hall Hotel, Golf and Spa

4 restaurants, breakfast, lunch, dinner served; Modern European cuisine
Indoor pool, sun loungers
3 bars/lounges, gastropub
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • 24/7 front desk
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH
  • Hexham Abbey
    ‪16 min drive‬
  • Belsay Hall, Castle and Gardens
    ‪16 min drive‬
  • De Vere Slaley Hall Spa
    ‪16 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Balcony Room

Balcony Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Balcony Room

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Slaley Hall Hotel, Spa & Golf Resort

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.0 out of 5, Very Good, (965)
The price is $102
per night
$123 total
includes taxes & fees
Mar 27 - Mar 28
Slaley Hall Hotel, Spa & Golf Resort

About this property

Matfen Hall Hotel, Golf and Spa

5-star Newcastle-upon-Tyne hotel with golf course
This smoke-free hotel features 4 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, an indoor pool, 3 bars/lounges, and a health club are onsite.
Matfen Hall Hotel, Golf and Spa offers 65 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.
In addition to a full-service spa, Matfen Hall Hotel, Golf and Spa features a golf course and an indoor pool. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a health club, a sauna, and spa services. Complimentary uncovered self parking and valet parking are available on site.

Matfen Hall Hotel, Golf and Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Emerald Restaurant - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only. A children's menu is available. Reservations are required.
The Drawing Room - This café overlooks the garden and specializes in British cuisine. Reservations are required. Open daily.
The Keepers - Overlooking the golf course, this gastropub specializes in British cuisine and serves breakfast, lunch, and dinner. Open daily.
Cloisters - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 3 bars/lounges
  • 4 restaurants
  • Free daily manager's reception

Restaurants on site

  • Cloisters
  • Emerald Restaurant
  • The Drawing Room
  • The Keepers

Things to do

  • 27-hole golf course
  • Bicycle rentals
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Pet fee: GBP 75.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Matfen Hall Newcastle-upon-Tyne
Matfen Hall Hotel, Golf Spa
Matfen Hall Hotel, Golf and Spa Hotel
Matfen Hall Hotel, Golf and Spa Newcastle-upon-Tyne
Matfen Hall Hotel, Golf and Spa Hotel Newcastle-upon-Tyne

Matfen Hall Hotel, Golf and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 148 reviews
Rating 8 - Good. 32 out of 148 reviews
Rating 6 - Okay. 9 out of 148 reviews
Rating 4 - Poor. 5 out of 148 reviews
Rating 2 - Terrible. 3 out of 148 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Excellent stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, disappointing experience.
The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have stayed in in the North East. Quality of decor and furnishings was outstanding. Staff were generally very professional. However, there appeared to be a shortage of staff in some areas and some inexperienced staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Scott

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Mixed bag
Beautiful building & facilities - service and hygiene doesn't match the building.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Property conditions & facilities, room comfort
Beautiful and comfortable country house hotel
Our stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities.
Terrace
Orangery
Our room
Sitting area (bedroom)
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Amazing stay in an excellent hotel. The room was great, the spa facilities were lovely, and the staff were incredibly friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just excellent all round!
We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!
Stayed 1 night in Jun 2024

10/10 Excellent

Carl

Stayed 1 night in May 2024

10/10 Excellent

Menna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to relax
Everything went well
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The world's most expensive sauna!
Beautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence.
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Stayed 1 night in Nov 2022

10/10 Excellent

Alison.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Stately home luxury
The rest of the hotel never quite lives up to the jaw-drooping grand entrance hall, but it's still all very impressive. The main dining room gives you an idea of what eating at Blandings Castle would have been like, the bed was very comfy, and the gym/pool are top notch
Stayed 1 night in Jul 2022

10/10 Excellent

T

Stayed 1 night in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matfen
Lovely room, grounds and spa
Stayed 1 night in Jun 2022

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
£300 per night is an absolute rip off for a double room with damaged furniture, cracked bathroom sink, no coffee (they boast a coffee menu with five flavours), and one small bottle of water for two. After ringing reception for over an hour with no response, a member of staff turned up only because the in-room fire alarm was activated ! To his credit, he returned with extra water and sachets of coffee…..all decaf! C’mon Matfen you need to do better than this. Needless to say, despite being a beautiful place, I won’t be hurrying back, I’d like to keep my eye sockets.
Stayed 1 night in May 2022

10/10 Excellent

Anne

Stayed 1 night in May 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable,staff were excellent
Stayed 2 nights in Apr 2022

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Excellent food and service, comfortable bed.
Stayed 1 night in Mar 2022