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Malmaison Newcastle

4.0 star property

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Photo gallery for Malmaison Newcastle

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board
Aerial view
Cocktail bar
Front of property
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar

Explore the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Quayside
    ‪1 min walk‬
  • The Glasshouse
    ‪6 min walk‬
  • St. James' Park
    ‪5 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬

Room options

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

  • River view
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

In-room safe, desk, blackout drapes, iron/ironing board

Bridge View Room

  • River view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Bridge View

  • River view
  • 267 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

  • 44 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Double

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Newcastle

4-star hotel in Quayside
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.
Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Malmaison Newcastle features a full-service spa and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 1259 square feet (117 square meters) include conference space. This eco-certified hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Malmaison Newcastle is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mal Bar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Poor condition
Starting to look a bit tired however poor condition of bedroom furniture is unforgivable considering the price paid
Stayed 1 night in Jan 2025

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel if staying in Newcastle
Stayed 2 nights in Jan 2025

8/10 Good

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, good sized room. Easy check in, parking in multi storey across the road. Food okay although breakfast was disappointing due to eggs being over cooked. Only there 12 hours so not much else seen.
Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fabulous stay.
This is my second time staying here and it is always my go-to when in the Newcastle area. It’s conveniently located and there is ample parking in the multistorey across the road, of which you have to pay a small fee but that’s expected when staying in a city centre hotel. My room was absolutely huge! The bed was comfortable and the evening meal and breakfast were excellent as always. The staff were great and couldn’t do enough for you. Perhaps the bathroom could do with a deeper clean but overall I love it here and can’t wait to come back.
Stayed 1 night in Jan 2025

8/10 Good

Carole

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 4 nights in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

DP

Liked: Cleanliness, room comfort
Drab
Views were spectacular, but the room was very dark and tired
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay.
Room was very comfortable and a decent size for a standard double room. Plenty of wardrobe space with a safe for valuables. Bath with shower over was nice and hot. Restaurant for eving meal and breakfast was very nice. Room was very hot at breakfast time but a nice temperature for evening meal. Service was good.
View from the restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sharon

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay with the wife. We will be back very soon.
Stayed 1 night in Dec 2024

8/10 Good

Iain

Stayed 1 night in Nov 2024

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly lovely view of the bridges
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEWCASTLE
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
One Night Stand.
All was well - for a one night stand!
Stayed 1 night in Dec 2024

10/10 Excellent

Graeme

Stayed 1 night in Dec 2024