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Leonardo Hotel Newcastle Quayside

4.0 star property

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Photo gallery for Leonardo Hotel Newcastle Quayside

Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing
Point of interest
Bar (on property)
Exterior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
South Shore Road, Gateshead, England, NE8 3AE
  • BALTIC Centre for Contemporary Art
    ‪3 min walk‬
  • Gateshead Millennium Bridge
    ‪4 min walk‬
  • The Glasshouse
    ‪7 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Double & Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double & Single Room

  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room

  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, River View

  • 121 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Super King Double

Executive Super King Double | Desk, laptop workspace, blackout drapes, soundproofing

Executive Super King Double

  • 121 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room

  • 118 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Room

Leonardo Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
4.1 out of 5, Very Good, (1071)
The price is $107
per night
$129 total
includes taxes & fees
Feb 18 - Feb 19
Leonardo Hotel Newcastle

About this property

Leonardo Hotel Newcastle Quayside

4-star Gateshead hotel walkable to Quayside
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Leonardo Hotel Newcastle Quayside is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8.50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Don, Rossendale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Oct 2024

10/10 Excellent

Karl

Really good rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay no problems at all, will 100% be returning in the near future!
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neil and his team were amazingly helpful . Great breakfast and superb service in the bar and at reception. Thankyou guys .
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Awful
The bathroom was absolutely disgusting. The sink wouldn’t drain properly, leaving a murky pool of water filled with grime and backwash that just sat there, making the whole room reek. The towels were covered in mysterious stains, looking like they hadn’t been laundered in ages, and I honestly felt dirtier after touching them. The floors and walls were visibly grimy, and there was mold around the base of the toilet and shower tiles. It was clear that cleanliness was not a priority here, and I couldn’t believe the condition of the facilities.
Stayed 1 night in Nov 2024

4/10 Poor

Ross

Stayed 1 night in Oct 2024

6/10 Okay

Dr. Sarah

Stayed 2 nights in Oct 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from staff is very polite and accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

Jenni

Stayed 1 night in Oct 2024

6/10 Okay

Lewis

Stayed 1 night in Oct 2024

6/10 Okay

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location & comfortable but facilities becoming a bit jaded including poor /unreliable wifi (did work in lobby) & non functional TV
Stayed 2 nights in Oct 2024

8/10 Good

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only problem was with the breakfast, not enough options for the hot breakfast and £16 was extremely pricey for what was on offer
Stayed 2 nights in Oct 2024

6/10 Okay

Helen

Business traveler
Liked: Room comfort
My stay started of fine but went down to dinner on first night and was told i couldnt eat in restraunt as they had a bus group staying said this wasnt acceptable as i was also a guest. I was then told member of staff made a mistake but 2 separate staff members said the same. Then on last night a gentleman asked for a table for 1 and was told he had to eat in bar as they had a bus party I told staff i heard this again excuses were made.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location excellent value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant stay and handy for everything
Lovely and clean. Nice room overlooking the river. Really comfy bed. Very handy for The Glasshouse and the city centre of Newcastle is just a short walk away over the Millenium Bridge. Food is pretty average but nice enough. Staff all very friendly and helpful. Parking is supposedly £8.50 per 24 hours but we were charged just £8.50 and we stayed for 2 days. Very pleasant. Would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great view.
Stayed 3 nights in Oct 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was first class, from the room to the very friendly staff and service they provide, breakfast was second to none and the restaurant food was delicious, we will definitely visit this place again
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Darren

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Upon making several bookings, only some were there when I arrived with my party. Then when the manager said they would process a refund in exchange for the inconvenience it’s been more then 10 days with nothing, truly a dampener on the experience as a whole
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable night
Enjoyable comfortable stay as always, amazing reception staff.
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located but parking was terrible as had to pay high price next door to park. The other option was to park away from the hotel and walk back with overnight bags
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good well maintained hotel
Hotel easy to find, clean fresh looking staff all efficient and friendly. Rooms clean and have everything you need Hairdryer tea making flat screen tv Iron and board, good working showers, working free WiFi Parking £8.50 for 24hrs Bar area and restaurant nice and cosy, outside seating for nice days, Didn’t have breakfast but ate in restaurant at night, food was poor the only downside 4 of us had different choices but was very basic and uninspiring,
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Ajay

Traveled with family
It’s view of room
Stayed 2 nights in Oct 2024