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Leonardo Hotel Newcastle Quayside

4.0 star property

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Photo gallery for Leonardo Hotel Newcastle Quayside

Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Point of interest
Bar (on property)
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
South Shore Road, Gateshead, England, NE8 3AE
  • The Glasshouse
    ‪7 min walk‬
  • Quayside
    ‪8 min walk‬
  • St. James' Park
    ‪5 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Double & Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double & Single Room

  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room

  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, River View

  • 121 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Super King Double

Executive Super King Double | Desk, laptop workspace, blackout drapes, soundproofing

Executive Super King Double

  • 121 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room

  • 118 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About this property

Leonardo Hotel Newcastle Quayside

4-star Gateshead hotel walkable to Quayside
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Leonardo Hotel Newcastle Quayside is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8.50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 1 night in Dec 2024

6/10 Okay

Jude

Business traveler
Better to stay elsewhere
One of the worst leonardos I've stayed in. No where near as good as any of the others I've stayed in. Just the brand here covering up a poor previous hotel
Stayed 1 night in Dec 2024

8/10 Good

Keisha

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Lorna

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean comfy
Room is bssic, but was clean and comfortable Breakfast was tasty and staff were lovely. I felt it is overpriced and meal was very overpriced
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was cold even after heating had been on, key didn’t work on our return had to go back to reception then had to call from phone at the lifts as still didn’t work, carpet had numerous stains on it and there was marks on the wall where something had thrown at wall and had been dripping down it
Stayed 1 night in Nov 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Near the Sage or Glasshouse.
Easy Check in unlike Premier Inn who are awful. Room pretty much standard for this type of hotel. Bed was clean when I checked the mattress so no need to get the dust mite spray out. Bathroom was nice and when I pulled the shower handle towards me got the shower to good temp first time. TV good but no BBC Red button services. I always like to look at the news and sports results last thing at night and in a morning. Lifts work well no need to use door card to get them to work. Breakfast. good all hot food was warm sausages only thing really hot. but that is the infa red lights too hot things dry up. Some potatoes that were very nice as well. Thick bread for toast as well as bagels and crumpets. Two coffee machines. so one of the better breakfast only down side brown and tomato sauce in bowls to help your self rather than the small sachets put me off from getting some brown sauce. Staff was nice and had a nice chat to Charlotte in Reception Who is a top receptionist. would defo stay there again. And it is near the Sage or Glasshouse as it is now known.
Stayed 1 night in Nov 2024

8/10 Good

Geraint

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Desperately poor room in an otherwise good hotel.
Stayed previously and the room was great. Sadly, room 338 was probably the worst condition room I’ve ever seen. Marks all over the walls and chunks missing out of the desk. Urgent need of a refurb. The rest of the hotel and breakfast were all great. Arrived just after 4pm and there was no parking available, very expensive locally.
Stayed 1 night in Nov 2024

6/10 Okay

Bryan

Business traveler
Liked: Room comfort
The hotel is in a good location, had a side view of the river, bed was comfortable. The parking is ridiculous, no where near enough spaces and no room was driven in to get out again, this should be pre booked only and this advised on booking this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed stay bar staff Rachel was lovely
Stayed 2 nights in Nov 2024

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

MATTHEW, Pudsey

Business traveler
Liked: Staff & service
Got told to use the car park. It was full.
Stayed 3 nights in Nov 2024

2/10 Terrible

James

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Luke

Stayed 1 night in Nov 2024

10/10 Excellent

Sadie

Stayed 1 night in Oct 2024

8/10 Good

Anne

Traveled with family
Miserable staff
Stayed 1 night in Nov 2024