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Hotel Express Newcastle Gateshead

2.5 star property

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Photo gallery for Hotel Express Newcastle Gateshead

Double Room - En suite | 1 bedroom, individually decorated, individually furnished
Reception
Family Executive - Shared Bathroom | 1 bedroom, individually decorated, individually furnished
Family Executive - Shared Bathroom | City view
Restaurant

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Free WiFi
$61
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
Cuthbert St, Gateshead, England, NE8 1AF
  • Utilita Arena Newcastle
    ‪14 min walk‬
  • St. James' Park
    ‪3 min drive‬
  • Quayside
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Double Room, Shared Bathroom

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Executive - Shared Bathroom

Family Executive - Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Family Executive - Shared Bathroom

  • 498 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Beds

View all photos for Suite, Shared Bathroom (Triple 1 Double/1 Single)

Suite, Shared Bathroom (Triple 1 Double/1 Single) | 1 bedroom, individually decorated, individually furnished

Suite, Shared Bathroom (Triple 1 Double/1 Single)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Twin Room, Shared Bathroom

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Single Room, Shared Bathroom

  • 300 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Shared Bathroom

1 bedroom, individually decorated, individually furnished

Triple Room, Shared Bathroom

  • 398 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room - En suite

1 bedroom, individually decorated, individually furnished

Twin Room - En suite

  • 388 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room - En suite

Double Room - En suite | 1 bedroom, individually decorated, individually furnished

Double Room - En suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - En suite

1 bedroom, individually decorated, individually furnished

Triple Room - En suite

  • 388 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Triple Room - En suite

Family Triple Room - En suite | 1 bedroom, individually decorated, individually furnished

Family Triple Room - En suite

  • 388 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Express Newcastle Gateshead

Gateshead hotel close to Quayside
Self parking, a microwave in a common area, and a refrigerator in a common area are available at this hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Hotel Express Newcastle Gateshead offers 19 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Express Newcastle Gateshead features a vending machine, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Gateshead hotel also offers concierge services, room service (during limited hours), and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Express Newcastle Gateshead has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 3 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 7 per person
  • Covered self parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 09475683

We should mention

This property does not have elevators

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Hotel Express Newcastle Gateshead Reviews

Reviews

6.0
Rating 10 - Excellent. 64 out of 338 reviews
Rating 8 - Good. 83 out of 338 reviews
Rating 6 - Okay. 51 out of 338 reviews
Rating 4 - Poor. 51 out of 338 reviews
Rating 2 - Terrible. 89 out of 338 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Oluwabori Oluwagbenga

Business traveler
Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 1 night in May 2025

2/10 Terrible

Craig

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bike was securely locked to the smoking shelter wall using 3!! Bike locks. Around 3am the bike was stolen. Someone came with bolt cutters and walked out with the bike. Even though thr hotel clearly states "secure parking" and the numerous CCTV cameras werent able to get a single shot of the theif!!. Police are going to deal with the issue. Hotel didnt help in any way, not even a sorry. Even though responsibility of my belongings falls down to them!
Stayed 1 night in May 2025

6/10 Okay

susan

Traveled with family
It was very basic, not much water pressure in the shower.
Stayed 1 night in May 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Sarah

Stayed 1 night in Apr 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mahdi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Catherine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was basic but worked for the short stay. The staff were excellent, very helpful
Stayed 2 nights in Feb 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Business traveler
Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Siobione J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a good experience and worth the money! The staff are great and the location is convenient due to local transport.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

They are decorating and we were kept awake throughout the night because they were working in the room behind us all night. Our room had water damaged ceiling with a hole. The bathroom had toilet seat that didn't fit, damp issues, peeling paint. The listing says bathrobes, sound proof rooms and other things that are not true.
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Stayed 1 night in Mar 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, room comfort

Great for price.

For £40 i couldnt fault it.polite enough clean and tidy bedding and towels were fresh. And is was quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Terry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel Express

Great location to travel around local areas. Staff were so friendly and accomodating to your stay. You just had to ask and they were more than helpful. Its a converted care home with signs of wear and tear. Some rooms would challenge people. But to be fair staff relocated us on this visit. The breakfast is excellent value if booked in advance and is plentiful. For the price its offered at a reasonable rate. Well worth a visit.
Stayed 3 nights in Mar 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay specially for the value! Have been before and no doibt will go again
Stayed 2 nights in Mar 2025

8/10 Good

Muhammad

Stayed 1 night in Mar 2025

10/10 Excellent

Siobione J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall!

It was really nice the room was very clean, a great stay!
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service
Very nice friendly staff on Reception, Sahil and Mir. The hotel served its3purpose for5 hours to sleep
Stayed 1 night in Feb 2025

2/10 Terrible

Volker

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Callum

Stayed 1 night in Feb 2025

10/10 Excellent

Keighley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Certainly not the ritz but the staff couldnt do enough to make our stay comfortable. Beds were comfy, rooms warm. Water pressure a bit low in the shower but it was clean and close enough to city centre. You get what you pay for and to put our heads down at night and get showered it was a perfect room for us.
Stayed 3 nights in Feb 2025