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Holiday Inn Newcastle Jesmond, an IHG Hotel

4.0 star property

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Photo gallery for Holiday Inn Newcastle Jesmond, an IHG Hotel

Bar (on property)
Bar (on property)
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Room service

Explore the area

Map
Jesmond Road, Newcastle-upon-Tyne, England, NE2 1PR
  • University of Newcastle-upon-Tyne
    ‪6 min walk‬
  • Northumbria University
    ‪11 min walk‬
  • Royal Victoria Infirmary
    ‪17 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Leisure)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Wheelchair)

Standard Room, 1 King Bed, Accessible (Wheelchair) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Wheelchair)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Exterior

Cairn Hotel Newcastle Jesmond

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  • Free WiFi
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  • Breakfast available
4.0 out of 5, Very Good, (999)
The price is $64
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$77 total
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About this property

Holiday Inn Newcastle Jesmond, an IHG Hotel

4-star hotel in Jesmond
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.
Holiday Inn Newcastle Jesmond, an IHG Hotel offers 70 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 309 square feet (29 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Newcastle Jesmond, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 309 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 8.5 for children
  • Covered self parking fee: GBP 11.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jesmond
Holiday Inn Jesmond Newcastle
Holiday Inn Newcastle Jesmond
Holiday Inn Newcastle Jesmond Hotel Newcastle-upon-Tyne
Holiday Inn Newcastle Jesmond Newcastle-upon-Tyne
Jesmond Holiday Inn
Jesmond Holiday Inn Newcastle
Newcastle Holiday Inn Jesmond
Newcastle Jesmond Holiday Inn
Holiday Inn Newcastle Jesmond Hotel
Newcastle Jesmond, An Ihg
Holiday Inn Newcastle Jesmond
Holiday Inn Newcastle Jesmond an IHG Hotel
Holiday Inn Newcastle Jesmond, an IHG Hotel Hotel
Holiday Inn Newcastle Jesmond, an IHG Hotel Newcastle-upon-Tyne

Holiday Inn Newcastle Jesmond, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Rhian

Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding accommodation
We booked for 1 night for a family wedding, ideal location and great price.
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Stayed 1 night in Oct 2024

6/10 Okay

Jo

Traveled with partner
Liked: Cleanliness, staff & service
Staff were lovely, couldn’t do enough for you. Standard King bed was enormous but room was pokey and a bit shabby.
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms!
From arrival to check-out, a great experience. Room was very spacious and bed really comfortable with a choice of pillows. Staff were efficient and very friendly, both reception and bar.
Stayed 1 night in Oct 2024

6/10 Okay

Mikle

Business traveler
Liked: Cleanliness, staff & service
The Holiday Inn staff were very friendly and helpful. The location was ideal for me: three stops on the Metro and centrally located between my work at Newcastle Uni and friends in Wallsend. Very close to wonderful dining at Sandyford including Aidan's Kitchen. Property is fairly worn and little things in the room were annoying such as a drain plug not functioning, bathroom door wouldn't stay open when i wished, too little water pressure in the shower and too much pressure in the sink. The room was fine, not great, and given location and staff I would stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Miss Sarah

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vince

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Weekend in Jesmond
The hotel is well located with parking for the city, short metro journey or cab ride also a lot of local bars and restaurants in jesmond close by. The hotel is well appointed with an italian style and and american style restaurant. There is a coffee bar serving starbucks in the reception. We didnt have breakfast as there a number of places nearby but it seemed busy whilst we were there. The rooms are simple but well appointed, staff are very helpful and friendly. For the price point this is an all round good place to stay for a weekend in Jesmond
Stayed 2 nights in Oct 2024

8/10 Good

KAREN

Traveled with partner
Liked: Staff & service, amenities
The location is good. Hotel reception and dining room is very modern. Plenty of choice at breakfast. Hotel Room needs updating especially the bathroom. Found a jumper under a chair which meant the room hadn’t been cleaned properly. Staff very friendly. Car parking is limited.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff on the reception, very helpful as we were visiting university she was really helpful.
Stayed 1 night in Sep 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very comfortable and all the staff very friendly Breakfast was excellent and the chef at Breakfast in the mornings (Mark) kept an eye on how and when food was required. ( a real character who made you feel welcome)
Stayed 6 nights in Sep 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good room excellent breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I am in Newcastle. A welcoming, clean, friendly, comfortable home from home. Great staff. Reasonably priced in a lovely location: Jesmond's quiet streets, parks and cafes. It's a student-centred neighbourhood but also full of families. Easy to get to the centre of the city walking or by Metro.
Stayed 1 night in Sep 2024

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about our stay was the staff at HI. They were all super friendly and helpful and seemed to be entering into the North Run Spirit. The hotel is convienently located for the GNR (close to the start) which is great. The slight downside is that it's on a very busy road - I guess there's not much they can do about this. The restaurant and bar next door are very good (we ate there one night and also used it as a meeting place for our group). Our room was perfectly fine. All the facilities you'd expect from a HI. Maybe a refurb before too long might brighten things up a bit.
Stayed 3 nights in Sep 2024

4/10 Poor

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed in IHG hotels around the world and this I can safely say was the worst. The bed was unfit for purpose and the mattress was ready to be thrown away. The dining room was expensive but the food was cold. Breakfast was the same. The staff could not heat a pancake up and the coffee was near undrinkable. I made a complaint to the front desk but the duty manager Oscar wasnt due in until the afternoon. As an IHG hotel I expected better and at the very least a bed that one could fall asleep in. Which we didnt. Why should I pay for a room With a bed that is unsleepable in. I made my feelings known but they were unable to do anything.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness
Frustrating stay
Stayed 1 night in Aug 2024