See all properties

Hilton Newcastle Gateshead

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Newcastle Gateshead

Reception
Reception
Bar (on property)
1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Parking available
  • Bar
  • Air conditioning
$127
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Bottle Bank, Gateshead, England, NE8 2AR
  • The Glasshouse
    ‪1 min walk‬
  • Quayside
    ‪10 min walk‬
  • St. James' Park
    ‪18 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 602 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(23 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Plus)

Executive Room, 1 King Bed (Plus) | Living area | Flat-screen TV, pay movies, MP3 dock

Executive Room, 1 King Bed (Plus)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Flat-screen TV, pay movies, MP3 dock

Executive Suite, 1 King Bed, Club Lounge Access

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Crowne Plaza Newcastle - Stephenson Quarter by IHG

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,004 reviews
Crowne Plaza Newcastle - Stephenson Quarter by IHG

About this property

Hilton Newcastle Gateshead

4-star Gateshead hotel close to Quayside
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hilton Newcastle Gateshead offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Hilton Newcastle Gateshead provides a health club and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 11 meeting rooms. Event facilities measuring 3365 square feet (313 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hilton Newcastle Gateshead has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7:00 AM and 11 AM.
Windows on the Tyne - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Covered self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. Room was clean. Couldnt fault it.
Stayed 1 night in May 2025

2/10 Terrible

John

Stayed 2 nights in May 2025

10/10 Excellent

Richie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I don’t normally review branded hotels like the Hilton as they’re a big enough company and they’re normally just ‘okay’. However, this one was a bit different. The hotel staff had the normal, northern friendliness and charm. Although the bed was only a double in the one we stayed in, it was very comfy as were the pillows. The hotel was clean and although you can spot the odd well-worn parts if you look carefully, they are currently in the process of a refurb to deal with this. It was the breakfast that impressed me the most; a great choice and really good standard of cooking for buffet-style food. Overall, the ‘big chain’ hotel I’ve stayed in for a while, and all for £75 for a night inc breakfast for four. Bargain!
Stayed 1 night in May 2025

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. The staff were the standout point of the stay. Room was very clean and smelled nice. Breakfast excellent.
Hangover station - very thoughtful 😂
Stayed 1 night in May 2025

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Probably the worst Hilton in my experience

While not our preferred chain and not the one we have stayed in Newcastle. We gave it a try due to its location. No fault from car park to the lobby. Check-in was ok but their card machine doesn’t take contactless/apple pay, got me fetching for. physical card. Up to the room and that’s when the bad started. The whole place is in need of a full make over/renovation. The cleanliness of the room is filthy, dust in every corner, lamp shed and even a sock was found just under the bed base. A big hole in the bottom of the TV cabinet which could be a mini bar removed. That theme continues into the bathroom, dust/hair can easily be found. Other than clean towels and toiletries that you’d least expect, that’s it. One thing was a plus, the view. Breakfast was below average too, lots of staff that was the only plus. Little selection from continental and fruits (from can). Same on hot food, just the basic and scrambled eggs is worst than holiday inn (fry eggs can be ordered), you won’t get a full English that’s for sure. Pastry looks dull and cold. Various types of bread on offer. We did use the pool and changing room facility. Again the age of the hotel is shown here, it is better maintained when compared to the rooms. Overall just below the Hilton standard and I will not return.
Sock from the last guest
A hole next to the bedside (not child friendly)
Aging in decor
Dust and cobweb
Stayed 2 nights in Apr 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking connected to the hotel. Staff were friendly and very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a view from the hotel and great location to walk around the city centre. Swimming pool was great and every staff member really professional and kind.
Stayed 2 nights in Apr 2025

8/10 Good

Jordan

Stayed 2 nights in Apr 2025

4/10 Poor

Christine

Liked: Staff & service
We were dissapointed with our stay and after talking with the manager he very kindly offered us a refund and told us it would come through Expedia when will we receive this refund please
Stayed 1 night in Apr 2025

8/10 Good

Shalmai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel option for staying in Gateshead. Great customer service, lovely decor and aesthetic, comfy rooms and good breakfast
Stayed 2 nights in Apr 2025

6/10 Okay

Helen

Liked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Mohammad

Traveled with family
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard
Stayed 3 nights in Apr 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, helpful staff and good facilities.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over the weekend, could do with a fixtures and fittings upgrade in bathrooms but nothing too bad. Overall great experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025