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Copthorne Hotel Newcastle

4.0 star property

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Photo gallery for Copthorne Hotel Newcastle

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Castle Keep
    ‪5 min walk‬
  • Bigg Market
    ‪6 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪7 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 258 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Water view

Standard Double Room

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

  • 280 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Water view

Club Twin Room

  • 280 sq ft
  • River view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Copthorne Hotel Newcastle

Newcastle-upon-Tyne hotel close to Quayside
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Copthorne Hotel Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Quay 7 Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 842 out of 1579 reviews
Rating 8 - Good. 483 out of 1579 reviews
Rating 6 - Okay. 171 out of 1579 reviews
Rating 4 - Poor. 54 out of 1579 reviews
Rating 2 - Terrible. 29 out of 1579 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Our stay at the Copthorne was OK. The room was fine if not a little noisy being adjacent to the railway but seemed a bit tired, we had to use the bath has the thermostat on the shower was faulty and unfortunately the former was not very comfortable. Breakfast was OK and the staff were attentive and friendly. Parking was plentiful and easy. Location is good with access to restaurants & bars along the Quay. Overall we had a nice stay but the facilities feel a bit tired.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta place to stay in the heart of Newcastle quayside
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Downstairs was very nice, our room, 509, tired, dated, no lighting, too much furniture.
Stayed 1 night in Nov 2024

6/10 Okay

Antony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been a perfect place. Staff lovely, lovely rooms, great location, easy to park, amazing price. But the food was poor. Got a perfectly cooked grilled chicken, chips, mushrooms, and tomato, however there was enough salt on the plate to kill the entire UK slug population. Considering there is a salt shaker on every table, why shlack someones dinner with it? By time my food came out they had stopped the kitchen so couldnt be bothered asking for it to be replaced, like why does my tomato have salt all over it? Cant decide if this is normal, or the kitchen did it as i ordered 10 mins before the kitchen closed. then at breakfast the sausages were cooked on the outside, but cut into them and they were pinker than nellie the elephant. On the upside I had so much salt in my system I managed the 5 hour drive home without having to stop for a pee. Every cloud and that. Would recommend the hotel otherwise. As was a amazing room and location on the river. Slept well and staff were great.
Stayed 1 night in Nov 2024

6/10 Okay

Deborah

Traveled with partner
I think little touches like water in your room or even toiletries in the bathroom would be good, room a little shabby
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Staff was helpful and pleasant
Stayed 2 nights in Oct 2024

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great size rooms great staff and customer service- excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

roger

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Parking really should be included within the rate
Stayed 2 nights in Nov 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with car park next door
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another comfortable stay
Comfortable clean room. Staff all v friendly and engaged. The good is very hood and great value
Stayed 1 night in Oct 2024

8/10 Good

Paul

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights business in Newcastle
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Stayed 3 nights in Oct 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Rooms and Beds are comfortable . Decent location . Lifts tatty and car parking should be free .
Stayed 1 night in Oct 2024

8/10 Good

Steven

Business traveler
Stayed 1 night in Oct 2024

8/10 Good

Debbie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Some issues
The room we booked was an executive suite but there was dust and bits near the window that hadn’t been hoovered or dusted Janet the breakfast Manager I found her to be quite rude and not helpful unlike the receptionist who was lovely and most helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Colin

Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and approachable throughout the hotel including the reception, cleaning staff and in the restaurants. Conveniently located near the station and river.
Stayed 2 nights in Oct 2024

4/10 Poor

caspar

Traveled with group
Disliked: Amenities, property conditions & facilities
When this hotel was built it was a symbol of the regeneration of the Northeast. Obviously things age and the world changes. But this hotel is now a sad relic of the optimism of the early 90s. It is drab. Deserted. Reminiscent of a prison in its general feel. It is admittedly cheap so I guess when you stay there you sort of forgive all of this. But what is unforgivable is how uncomfortable the cheap beds are. I just want a good nights sleep. Stay at the premier inn.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Isabelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is central to where and what I was doing in attending an event in Newcastle.
Stayed 1 night in Oct 2024