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Copthorne Hotel Newcastle

4.0 star property

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Photo gallery for Copthorne Hotel Newcastle

Lobby
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • The Glasshouse
    ‪10 min walk‬
  • Quayside
    ‪13 min walk‬
  • St. James' Park
    ‪18 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • River view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • River view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

  • River view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Twin Room

  • River view
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Copthorne Hotel Newcastle

Newcastle-upon-Tyne hotel close to Quayside
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Copthorne Hotel Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Quay 7 Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 874 out of 1614 reviews
Rating 8 - Good. 485 out of 1614 reviews
Rating 6 - Okay. 175 out of 1614 reviews
Rating 4 - Poor. 51 out of 1614 reviews
Rating 2 - Terrible. 29 out of 1614 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Not a good noghts sleep

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Liked: Staff & service

terrible sleep

Hotel is generally fine, main draw back is the train line being so close and they seem to start moving trains about 5 am, so sleep was terrible, staff great, brekkie was good, location is nice and central. People in adjoining rooms were too noisy, sounded like they were making a specialist movie until 5 am in the morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Martin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Lack of care

Cold shower! There was a problem with the supply of hot water in my allocated room, which they knew when I checked in. Other guests did have hot water, so why put me in a room with such a fundamental issue? Too late to do anything about whilst trying to shower and leave at 7am; not impressed this time, and I have stayed here approx 15 times in the last 2 years
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

David, Leeds

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very tied hotel that lacks maintenance. It does have a large carpark attached and is in a reasonable location to walk into the city centre. There are some good restaurants nearby such as Restaurant 21.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
We have just enjoyed a wonderful stay at the the Copthorne hotel for my birthday. When we checked in i was over the moon to hear that we had been upgraded to a suite.It was beautiful, wonderful view from our window. Breakfast was lovely. Staff so friendly. I enjoyed this all so much .A big thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff friendly and helpful Room comfortable Short walk from station
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great price good quality. Lovely day. Perfect location for quayside bars and restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money .

Was a lovely stay with a nice bed and good heating , drinks a good price too
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay lovely staff
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Car park getting expensive

Bathroom needs updating but comfy bed, plentiful breakfast. Car park is getting expensive!
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended.

The Copthorne was wonderful, it was warm and inviting, with helpful and supportive staff members. We only stayed the one night but will be sure to return soon. The hotel itself was clean and tidy, and the room was immaculate, with views out onto the river which were second to none. Breakfast was fresh and varied, with a good selection of food.
Stayed 1 night in Jan 2025

10/10 Excellent

Keera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, breathtaking views from the room windows too, would definitely recommend and will definitely be booking again!
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Staff exceptionally pleasant and helpful. gave me all the support I needed
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riverside view
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very helpful and friendly reception staff. The rooms were spacious and comfortable, though the hotel is in need of a bit of a refresh and facelift. It is well located on the riverfront with great views.
Stayed 1 night in Jan 2025

10/10 Excellent

Drew, O Fallon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I forgot some items and they shipped to me in London! My only complaint is that there is no heat in the gym, it was freezing in there…other than that, comfortable beds, hot shower s and great location. Staff very friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, great location, about to book again 👍
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025