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Holiday Inn Express Newcastle by IHG

4.5 star property

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Photo gallery for Holiday Inn Express Newcastle by IHG

Exterior
Standard Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace
View from room
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
514 King Street, Newcastle West, NSW, 2302
  • NEX
    ‪10 min walk‬
  • Newcastle Civic Theater
    ‪16 min walk‬
  • Newcastle Beach
    ‪6 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Birdwood Park View)

Room amenity

Standard Room, 1 Queen Bed (Birdwood Park View)

  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Birdwood Park View)

Room amenity

Standard Room, 2 Twin Beds (Birdwood Park View)

  • 215 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Newcastle by IHG

4.5-star hotel in Newcastle West
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Express Newcastle by IHG offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 2 meeting rooms. This luxury hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Newcastle by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Great Room - This bar serves breakfast and light fare.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle By Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle by IHG Hotel
Holiday Inn Express Newcastle an IHG Hotel
Holiday Inn Express Newcastle by IHG Newcastle West
Holiday Inn Express Newcastle by IHG Hotel Newcastle West

Holiday Inn Express Newcastle by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1042 reviews
Rating 8 - Good. 270 out of 1042 reviews
Rating 6 - Okay. 51 out of 1042 reviews
Rating 4 - Poor. 11 out of 1042 reviews
Rating 2 - Terrible. 10 out of 1042 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Traveled with partner
Nice and clean however the area around the holiday inn is derelict A lot of shops shut down Good restaurants within a 20 minute walk though Bit sad about Newcastle and the state it’s in around this area 4 pubs within a 5 minute walk are closed and in a derelict state
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Traveled with partner
Ok. Staff a bit ‘all over the place’. Considerate. Breakfast included ok. Some things hard to find. Milk was away from tea and coffee? Room fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Royden

Stayed 1 night in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Pleasant Stay
This was our third consecutive Christmas stay. While rooms are a little on the small side they are always clean and comfortable. Having a good buffet breakfast included in the tariff is a real plus. Staff have always been friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Doran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was Great
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy check in and check out.
Stayed 1 night in Dec 2024

10/10 Excellent

Gintas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, secured parking, family friendly with good breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Steven

Stayed 1 night in Dec 2024

6/10 Okay

NAN

Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stop over on our way to Sydney. Best deal with quality hotel and free buffet breakfast. The staff were super friendly and the room was very nice and clean. Kitchen open till 10pm so easy to get a good meal if you arrive late at night.
Stayed 1 night in Dec 2024

6/10 Okay

Michleen

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Quiet but nothing for kids and the cleaning not best
Stayed 2 nights in Dec 2024

10/10 Excellent

Marte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

HYEONGSEOB

Stayed 1 night in Dec 2024

4/10 Poor

ALAA

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
Like the location, i didn’t find a unique thing about it, didn’t like no service to the room.
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Rude staff at the desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top spot to stay!
Terrific location, v comfortable and perfect for our trip. Breakfast was great on Saturday morning too.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and convenient. The breakfast options are great and the front office staff are all lovely.
Stayed 1 night in Dec 2024

8/10 Good

JESSICA

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Fritz

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen, North Tamworth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and amazing value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with plenty of shelving to arrange my 3 days of belongings. Great bathroom, large shower, modern design, practical too. Also wonderful to get included charging in the car park. Parking cost $20 per night but safe & undercover so very convenient. Staff helpful & friendly. Breakfast included.
Stayed 3 nights in Nov 2024

8/10 Good

Ravi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and convenient. However, they should have an operation dining facility for dinner at least. They said they were understaffed and had to keep the resto shut :-(
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, price included breakfast, nice hotel - a little expensive
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Clean and tidy! Breakfast was great too!
Stayed 1 night in Nov 2024